In Albany, travelers find Quest Albany offering sophistication and family appeal. Kids enjoy the playground, parents appreciate babysitting services, and free in-room WiFi keeps everyone connected. The multilingual staff ensures a comfortable stay for all guests.
Located in Auckland, Quest Albany is in the business district. Auckland Ferry Terminal and AUT Millennium are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Auckland Zoo and New Zealand Maritime Museum. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Visit our Auckland travel guide
Self parking, laundry facilities, and express check-in are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a reception hall. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LED TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker. Housekeeping is available once per stay.
Quest Albany offers 38 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Auckland aparthotel provides complimentary wireless Internet access. 43-inch LED televisions come with digital channels. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Self parking on site (NZD 10 per night; includes in/out privileges)
Family friendly
Playground
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Microwave
Stovetop
Toaster
Bedrooms
Bedsheets provided
Rollaway/extra bed: NZD 40 per night
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
43-inch LED TV with digital channels
Laundry
Laundry facilities
Washer/dryer
Work spaces
Desk
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Smoking not allowed
Services and conveniences
Daily housekeeping
Iron/ironing board
Luggage storage
Multilingual staff
Location highlights
In a business district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
3 floors
38 units
Built in 2011
Reception hall
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (8 AM - 4 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 40.0 per night
Cribs (infant beds) are available for NZD 10.0 per night
Property payment types
Important information
Optional extras
Self parking fee: NZD 10.00 per night (in/out privileges)
Crib (infant bed) fee: NZD 10.0 per night
Rollaway bed fee: NZD 40.0 per night
Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
We should mention
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Albany Quest
Quest Albany
Quest Apartment Albany
Quest Albany Auckland
Quest Albany Apartment
Quest Albany Auckland
Quest Albany Aparthotel
Quest Albany Aparthotel Auckland
Frequently asked questions
Is Quest Albany pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Quest Albany?
As of 2026/3/7, prices found for a 1-night stay for 2 adults at Quest Albany on 2026/4/4 start from NT$3,495, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for NZD 10.00 per night.
What time is check-in at Quest Albany?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.
What time is check-out at Quest Albany?
Check-out is at 10 AM.
Where is Quest Albany located?
Located in Albany, this luxury aparthotel is within a 15-minute walk of Massey University, Westfield Albany Shopping Centre, and North Harbour Stadium. Waitemata Harbour and AUT Millennium are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Quest Albany Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.4
Location
9.2
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 276 out of 431 reviews
10 - Excellent
276
Rating 8 - Good. 130 out of 431 reviews
8 - Good
130
Rating 6 - Okay. 21 out of 431 reviews
6 - Okay
21
Rating 4 - Poor. 3 out of 431 reviews
4 - Poor
3
Rating 2 - Terrible. 1 out of 431 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Gillian
2025/11/9
Liked: Cleanliness, room comfort, communication
Central location, the staff have been amazing, friendly, helpful and made our stay memorable, thank you
Gillian
Stayed 4 nights in Nov 2025
10/10 Excellent
Andrew
2025/5/1
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room
Andrew
Stayed 2 nights in Apr 2025
10/10 Excellent
Philip
2024/9/23
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great little cafe around the corner, great facilities including
Washing machine and dryer. Great location too
Philip
Stayed 4 nights in Sep 2024
10/10 Excellent
Archie
2025/5/27
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were wonderful. Communicated well. For a person who isn't used to the location, I had a little difficulty finding the main entrance, but, overall, I made a good decision staying with Quest Albany
Archie
Stayed 1 night in May 2025
10/10 Excellent
Catherine
2024/8/2
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely stay. The staff were extremely friendly and helpful. After a long flight we were able to check in early which was much appreciated. Yhe room was spotless.
Catherine
Stayed 4 nights in Jul 2024
10/10 Excellent
Karen
2025/1/24
Liked: Cleanliness, amenities, property conditions & facilities, communication
A fabulous experience. Excellent location! Such friendly staff ~ Perfect! Thank you.
Karen
Stayed 3 nights in Jan 2025
10/10 Excellent
Laurel
2025/2/6
Liked: Cleanliness, room comfort, communication
Great place to stay after arrival in Auckland
Great location away from the busyness of Auckland. Friendly staff, quiet hotel, cafes and restaurants within walking distance plus a nice park behind the hotel to go for a stroll. New world grocery store is a quick 5 minute drive away. Our room was fairly spacious, comfortable king sized bed and nice to have a full size washer and separate dryer in our room.
Laurel
Stayed 3 nights in Feb 2025
10/10 Excellent
Michael
2023/8/21
Liked: Cleanliness, amenities, property conditions & facilities, communication
Well furnished apartment & very quiet location. Great communication & friendly/helpful staff
Michael
Stayed 3 nights in Aug 2023
10/10 Excellent
Stuart
2024/10/11
Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a great time with our grandson, he loved the indoor pool, 6 swims in one and a half days
Stuart
Stayed 1 night in Oct 2024
10/10 Excellent
Cynthia
2023/10/28
Liked: Cleanliness, property conditions & facilities, communication
Nice roomy units we had the 2 bedroom 2 bathroom unit, heaps of room . Was very handy for us as we had a function up at matakana and also wanted to have access to shopping and cafes the rest of our stay . Very friendly helpful staff , have stayed before and will again
Cynthia
Stayed 2 nights in Oct 2023
10/10 Excellent
Sharyn
2024/9/7
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location to shopping centre, you can either walk or drive.
Check-in was easy, went smoothly.
My down side was the pillows were to hard and big for my liking, but that's only my preference. Over all lovely place.
Sharyn
Stayed 2 nights in Aug 2024
10/10 Excellent
Jacqui
2024/10/7
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great reception staff, secure parking, and easy eating options. A bit of noise from late night teenagers through the ceiling from the floor above
Jacqui
Stayed 2 nights in Oct 2024
10/10 Excellent
Hayley
2023/8/20
Liked: Cleanliness, property conditions & facilities, communication
Room was good size, great customer service. Bed was on the small side, we thought it said it was a king bed when we booked. Secure car parking and close to all amenities and motorway.
Hayley
Stayed 1 night in Aug 2023
10/10 Excellent
stu
2024/7/31
Liked: Cleanliness, amenities, property conditions & facilities, communication
Receptionist was fantastic. Very helpful. Nice and friendly. Went the extra mile to sort a room configuration out
stu
Stayed 3 nights in Jul 2024
10/10 Excellent
C
2026/2/14
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were helpful from booking us in to getting settled and useful information
C
Stayed 3 nights in Feb 2026
10/10 Excellent
Hugh
2026/1/17
Liked: Cleanliness, amenities, property conditions & facilities, communication
Only stayed one night but suited our requirements and reasonable cost
Hugh
Stayed 1 night in Jan 2026
8/10 Good
Wendy
2025/11/3
Liked: Cleanliness, room comfort, communication
Really handy location to attend an event in Glenfield, but be away from the busyness of that area.
Wendy
Stayed 3 nights in Oct 2025
10/10 Excellent
Akhylesh
2023/9/15
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay
Akhylesh
Stayed 1 night in Sep 2023
10/10 Excellent
Miriam
2023/4/20
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, would recomend this to anyone
Miriam
Stayed 1 night in Apr 2023
10/10 Excellent
Michelle
2023/5/14
Liked: Property conditions & facilities, communication
Would stay there again
Michelle
Stayed 1 night in May 2023
6/10 Okay
JP
2025/10/2
Liked: Communication
Lovely staff, however the twin room we stayed in had an awful musty, wet smell which we couldn't get rid of even with the windows open all day.
JP
Stayed 1 night in Sep 2025
10/10 Excellent
Des
2025/12/27
Liked: Cleanliness, amenities, property conditions & facilities, communication