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"Beautiful hotel, great location. Good variety of eateries within hotel."

"This hotel has a great location. Staff are very helpful and want to help with any request. Very clean, interesting room cleaning options that one can choose. Rooms are on the small size, but include fridge, kettle, and very quiet. Close to a beautiful park for walking, shopping and eateries are countless and close. Great chose at a fair price."

"Spa was amazing. Staff perfect. Room clean and spacious. Amazing views and grounds. 10/10"

"It is a very beautiful hotel. The room is beautiful and spacious. The bed is very clean and comfortable. We used both private and public onsen, it was a great experience. We also had kaiseki dinner which was also an amazing experience. The breakfast was wonderful with a lot of variety. Overall it was a great experience and we really enjoyed our stay."

"We liked that a subway station was underneath the hotel making for easy access from Tokyo to Yokohama. We were taking a cruise out of the Yokohama Osanbashi Pier and it was an easy 10 - 12 minute walk. The hotel also had good laundry facilities, common area lounge for guests with toaster oven, microwave, fresh water, vending machine, free Nespresso Coffee (which was also available in the first floor lobby), and a nice gardened balcony. It was also walking distance to the Yokohama Bay Stars baseball stadium and pleasant gardens, a lively shopping / restaurant street, and park with fountains. Overall, a well located nicely managed hotel with a decent sized room."

"Clean, modern hotel. Staff was very helpful. They provided robes and slippers. Had a very pleasant stay."

"Nothing"

"Location is perfect for cruise planning. Hotel is immaculate, quiet and staff was very helpful."

"The staff always smiling, helpful and professional "