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"We were very satisfied with the hotel and went to the bar, the drink was very expensive, but the breakfast was super. "

"Very spacious and clean. Friendly and helpful staff"

"This is a luxurious and comfortable hotel located centrally in Yokohama with excellent access to main shopping centers and attractions. The only thing is that it is relatively away from main stations. You'd need to take taxi when carrying luggage."

"This hotel is top notch. Staff were readily available to help. The breakfast options were great and food was excellent."

"To find the hotel, please make sure to go into the station and go to the 10th floor!! Took us a while to figure that one out. Once we got past that, this hotel was amazing! The breakfast was delicious, fresh and available on time. There were coffee, tea, laundry, water and room service amenities. The room was spacious and clean. Being in the same spot as the train station was also very convenient. "

"Beautiful old hotel with am amazing Onsen! This hotel is definitely worth a visit as it has a beautiful history"

"The room is big spacious, well laid out with quality amenities. The bathroom looks newly renovated. Recommend this hotel to those visiting karuizawa. Walking distance to kyu karuizawa. "

"Everything was great. Staff was friendly professional and polite. Our room was very nice and well equipped. Breakfast was wonderful. Thank you for making our stay so enjoyable! Really enjoyed the bathroom facilities. 👍"

"Breakfast was delicious, check in staff was also really accommodating, but checkout staff was curt and non negotiable on holding a pickup package for a friend Amazing facilities and room cleaning service "