Dear Melanie,Thank you for your review following your stay at HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay due to the uncleanliness indicated. Please provide more information on the remainder of your downsides so that I can have a better understanding of them.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

Hello Elena,Your review of the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Stansley. The staff and I at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Janice, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Press,Thank you for taking the time to tell us about your experience at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners. It's great to see that you enjoyed your stay, resulting in a 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Billee. The staff and I at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners appreciate your 5/5 score following your stay. I am happy that you had an excellent stay with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Billee, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS. We appreciate your 5/5 scoring indicating you loved your stay. You highlighted you were pleased with our nice staff. Feedback from our guests at Red Roof is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Hello William,Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners and I appreciate your 5/5 score following your stay. I am happy to read that you had a great stay with us. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Desiunique, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS. It is great to read that you were pleased with the space of your room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Janice, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Bradina, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Thank you for your positive rating, Henry. The staff at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS and I value you as our guest and appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Desiunique,Thank you for taking the time to tell us about your experience at the HomeTowne Studios Atlanta NE - Peachtree Corners. We are glad to see you that enjoyed your stay, resulting in a 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Janice,Thank you for taking the time to tell us about your experience at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners. We are thrilled to see that you enjoyed your stay, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Joseph, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios Atlanta NE - Peachtree Corners and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Janice. The staff and I at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners appreciate your 5/5 score following your stay. I am thrilled that everything was great during your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Hello Janice, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the great staff. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

Hi Janice,I want to thank you for taking the time to post a review of your stay at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to the beauty of our property. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hi Anthony,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hi Janice,I would like to personally thank you for sharing your feedback following your experience at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners with us. It was so rewarding to see that we earned your perfect score with our great location. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

I appreciate the time that you took to share your sentiments with us, Xavier. Our team at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

Dear Eionna, Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal due to the insects you reported and the negative encounter with the staff you spoke with. We value your business and would like to assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Eionna, Thank you for taking a moment to complete our survey. At the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Janice,The staff at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Ms.Eionna I apologize about your experience, I do wish you would've brought this to our attention as you've been with us for several months, therefore we could've fixed the issue months ago. Today since you're still inhouse I'll take the necessary precaution to ensure that your stay is comfortable as possible.

Hello Karrisma,Thank you for taking a moment to complete our survey from your recent stay at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Valued Guest,Though it seems you were pleased with the prices offered at our Hometowne Studios, you've also indicated that your stay was less than satisfactory due to issues you've mentioned regarding being faced with safety concerns and you finding the grounds of the property to be unclean. This is not usually an experience our guests have with us. Thank you for making us aware. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again. We wish you the best in your future travels.Very truly yours,Red Roof Management

Dear Yolanda,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS. I was saddened to read that your stay fell short of your expectations due to pests, uncleanliness, unprofessional staff and insufficient property maintenance. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Antonio,Red Roof Management RediResponse Specialist

Thank you, Lorraine, for taking a moment to complete our survey. The staff at the HomeTowne Studios Atlanta NE - Peachtree Corners and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hi Nicole,I want to thank you for taking the time to post a review of your stay at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Lorraine, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Thank you for taking a moment to rate your experience, Andeandrea. The staff at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners and I appreciate your 4/5 score following your stay. Please accept our sincerest apologies. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Nicole,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS. It’s great to hear that you found our staff to be very hospitable in addition to the property being comfy and having great amenities among other positives. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Hello Henry,Thank you for sharing with us. Your review of the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRed Roof ManagementRediResponse Specialist

Hello Tyreece, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners. We sincerely appreciate your comments and we're very disappointed you were unhappy with your experience which prompt your 1/5 score. You indicated that the staff were rude and unprofessional, the hallways and staircases were with smelly dumpster, the kids played until midnight and all the other concerns that dampened your visit. Please accept our apologies for the impact this had on your stay. To ensure that a situation like yours doesn't happen again, I have notified management of your feedback, in an effort to address your concerns. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all our guests. Thank you again for sharing your concerns.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Elena, The staff at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Sara,I appreciate you sharing your feedback following your stay at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners. It's great to read that you were pleased with the hospitality of our staff and the hotel itself. However, I was saddened to read that your stay fell short of your expectations due to the pests you reported and the bathroom situation. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Tianna Red Roof Management RediResponse Specialist

Hello Kenyanita, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Your review of the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/10 score, I welcome any further information you can provide. It is through guest feedback that we make improvements. Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Very truly yours,XaoRediResponse Specialist

Dear Stephanie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS. It’s great to hear that you found our property to be conveniently located in addition to our staff being being very hospitable. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof Management

Hello Monique, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Monique,Thank you for taking a moment to complete our survey from your recent stay at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay, prompting your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hi Huijun,Thank you for taking the time to tell us about your stay at the HomeTowne Studios by Red Roof Atlanta NE - Peachtree Corners. I am disappointed that your experience did not meet your expectations as you indicated the front office staff was rude, the room was filthy, there were no kitchen utensils amongst other concerns. Please accept our sincerest apologies for the impact this had on your visit with us. In regards to the kitchen utensils, we have a Dish Kit for a cost of 29.95 which is subjected to change at the front desk for purchase. To uphold our company's high standards, your honest remarks are appreciated and will be reviewed in an effort to have your concerns addressed and used as a coaching opportunity as we strive to become the brand of choice for lodging. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Very truly yours,Devorine RediResponse Specialist

Hello Latricia, Thank you for taking a moment to complete our survey. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Toni-Ann RediResponse Specialist Red Roof Inn - Redroof

Hello Stephanie, The staff at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRediResponse Specialist

Dear Stephanie,Thank you for taking the time to share your feedback following your stay at the HOMETOWNE STUDIOS ATLANTA NE - PEACHTREE CORNERS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff and all the other kind remarks highlighted are truly appreciated. Thank you for letting us know how awesome Consuela was, while doing an amazing job to ensure your satisfaction. I will be sharing your comments with the rest of the team, so they can thank her for a job well done. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OliviaRediResponse Specialist