Terrace/patio

Reviews of Home2 Suites by Hilton Atlanta Marietta

3 out of 5
Home2 Suites by Hilton Atlanta Marietta
2168 Kingston Court SE, Marietta, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 267 out of 420 reviews" "
Rating 8 - Good. 76 out of 420 reviews" "
Rating 6 - Okay. 33 out of 420 reviews" "
Rating 4 - Poor. 20 out of 420 reviews" "
Rating 2 - Terrible. 24 out of 420 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issuea. Will book again. Lovee the 2 bedroom Suite!
Stayed 1 night in May 2024

10/10 Excellent

Nikita

Traveled with partner
Liked: Cleanliness, amenities
No complaints
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/1
Hello Nikita,We are delighted to hear that you enjoyed your stay with us. We appreciate your positive feedback and hope to welcome you back again in the future!

8/10 Good

Asaad

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Apr 2024
Response from Manager on 2024/4/26
Hello Asaad,We appreciate your feedback on the cleanliness of our hotel. Our housekeeping team works diligently to maintain high standards. Should there be any concerns in the future, feel free to reach out to our management team for further assistance.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
very nice!
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/17
Hello Christopher,We are thrilled to hear that you found your stay with us enjoyable. Guest satisfaction is our top priority. Thank you for taking the time to share your positive feedback with us. Your review encourages us to maintain our high standards of service. We look forward to welcoming you back in the future.

10/10 Excellent

Marvin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is new and clean. But no access to YouTube on Tv
Stayed 1 night in Mar 2024
Response from Manager on 2024/4/1
Hello Marvin,We appreciate your kind words regarding our new and clean property. Please note that access to certain websites on our TVs is restricted for security purposes. If you have any specific content requests, we recommend reaching out to our management for further assistance. Thank you for your understanding.

10/10 Excellent

Jasmine

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Manager on 2024/4/5
Hello Jasmine,We are thrilled to hear that you had a fantastic experience at our hotel! We hope to welcome you back again soon for another wonderful stay.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Manager on 2024/4/2
Hello Donald,We're thrilled to hear that you thoroughly enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Karyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, right off the 75. Space enough for family!
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/27
Hello Karyn,We're glad to hear that our location and spacious accommodations were suitable for your family's needs. If you have any future stays planned, feel free to reach out with any requests or preferences.

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that prepared breakfast was friendly and attentive to our family’s needs. The lady brought us more milk as we needed it for our toddlers’ cereal. I was appreciative.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/24
Hello Alyson,We are delighted to hear that you enjoyed the service from our breakfast staff and that they could assist with your family's needs. Your feedback is valuable for us to continue providing exceptional service to our guests. Thank you for taking the time to share your experience with us.

10/10 Excellent

Christopher, Chicago

Stayed 2 nights in Mar 2024
Response from Manager on 2024/4/12
Hello Christopher,We are stoked to hear that you had a wonderful experience during your stay with us! Our team looks forward to welcoming you back in the future for another fantastic stay.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/22
Hello Melissa,We're delighted to hear that you had a great stay at our hotel! Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Amanda

Stayed 1 night in Mar 2024
Response from Manager on 2024/4/9
Hello Amanda,We are overjoyed to hear that you had an excellent experience during your stay with us! Our team is thrilled to have met your expectations. We look forward to welcoming you back in the future for another memorable stay.

10/10 Excellent

Caleb Edgardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and we enjoyed the breakfast.
Stayed 2 nights in Mar 2024
Response from Manager on 2024/3/15
Hello Caleb Edgardo,We're delighted to hear you found our property clean and enjoyed our breakfast offerings. Your positive feedback is greatly appreciated. Thank you for choosing to stay with us!

10/10 Excellent

Lucas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good. The staff was friendly. Breakfast was pretty good, I had a sausage-egg-cheese biscuit and some small waffles and cereal and hot coffee.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/15
Hello Lucas,We appreciate you taking the time to share your positive feedback! It's fantastic to hear that you enjoyed our friendly staff and breakfast offerings. We're delighted you had a satisfying experience with us.

10/10 Excellent

Latorya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness and the staff was friendly
Stayed 2 nights in Feb 2024
Response from Manager on 2024/3/3
Hello Latorya,We are pleased to hear that you found our staff friendly during your stay. We strive to provide a welcoming environment for all our guests. Thank you for sharing your feedback with us. Your comments help us improve our services for future guests.

10/10 Excellent

Christelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and new! Great pool area! Nice and clean
Stayed 1 night in Feb 2024
Response from Manager on 2024/2/20
Hello Christelle,We are delighted to hear you enjoyed our nice and new facilities, especially our pool area. Maintaining a clean environment is a top priority for us to ensure a pleasant stay for our guests. Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable experience.

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing! The area is old and not much in the immediate area.
Stayed 3 nights in Feb 2024
Response from Manager on 2024/2/14
Hello Shannon, Thank you for your kind words regarding our hotel and staff! We understand that the surrounding area may not offer much, however, we hope that our outstanding service and amenities made up for it during your stay. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Caryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the front was very nice and knowledgeable.
Stayed 1 night in Feb 2024
Response from Manager on 2024/2/13
Hello Caryn,Thank you for your kind feedback regarding our front desk staff. We appreciate your recognition of their helpfulness and expertise.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing!! All of them.
Stayed 2 nights in Feb 2024
Response from Manager on 2024/2/8
Hello Amanda,Thank you for your kind words about our staff! We take pride in providing exceptional service to our guests. Your positive feedback will be shared with our team to motivate and inspire them. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 2024/2/2
Hello Gerry, We are delighted to hear that you had a wonderful experience during your stay with us. It was a pleasure accommodating you, and we are glad that everything met your expectations. We hope to have the opportunity to welcome you back to our hotel in the near future.

6/10 Okay

jon

Traveled with family
Liked: Staff & service
Disliked: Room comfort
So - So
Bed did not have mattress cover - gross! Room had odor - flowery spray meant to cover up something worse. Bathroom not so clean. Staff were friendly and helpful. Breakfast the usual chemically induced fare. Overall not as good as other Home hotels we’ve visited.
Stayed 1 night in Jan 2024
Response from Manager on 2024/1/27
Hello jon,Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding our friendly and helpful staff. However, we apologize for any inconvenience caused by the lack of a mattress cover and the odor in your room. We will ensure that our housekeeping team pays closer attention to these areas. Regarding breakfast, we value your input and will take it into consideration for future improvements. Thank you for bringing this to our attention, as guest satisfaction is our utmost priority.

10/10 Excellent

Willie

Stayed 2 nights in Sep 2023
Response from Manager on 2024/1/27
Hello Willie,We would like to express our sincerest appreciation for choosing our hotel and for giving us a perfect rating! It was a pleasure serving you during your stay, and we are delighted to hear that you had a great experience with us. Should you have any further suggestions or feedback, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

8/10 Good

Nicholas

Stayed 2 nights in Jan 2024
Response from Manager on 2024/3/20
Hello Nicholas,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 2024/1/13
Dear Guest,We are thrilled to hear that you had a fantastic experience during your stay with us! We strive to provide exceptional service and ensure our guests have a memorable time. If you have any further feedback or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the future!

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 2024/1/10
Hello Matthew,Thank you for choosing our hotel for your recent stay. We appreciate your perfect rating and are thrilled to know that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back in the future for another exceptional stay.

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Manager on 2024/1/9
Hello John,We are thrilled to hear that you had such a fantastic stay with us! Your satisfaction is our top priority, and we are delighted that we were able to exceed your expectations. We hope to welcome you back in the future for another exceptional experience.

10/10 Excellent

Latorya

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
That it’s exactly how the picture is..and the stuff was friendly
Stayed 1 night in Jan 2024
Response from Manager on 2024/1/8
Hello Latorya,Thank you for sharing your feedback regarding our hotel. We're glad to hear that our property is reflective of the pictures and that our staff was friendly. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Sheena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 2024/1/8
Hello Sheena,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a fantastic experience with us. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excellent

Tedric

Stayed 1 night in Dec 2023
Response from Manager on 2024/1/8
Hello Tedric,We are thrilled to hear that you had a fantastic experience during your recent stay at our hotel. We strive to provide exceptional service and it is wonderful to know that we succeeded in meeting your expectations. Should you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

4/10 Poor

Dilip, Foster City

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Not very welcoming staff. Breakfast items ran out much frequently so it was purely a factor of luck whether you get to eat a good breakfast. Not best for families as the guests seem to have very little tolerance to noise from their neighbors even if they were from toddlers who may not understand what it means to be quiet.
Stayed 4 nights in Dec 2023
Response from Manager on 2024/2/1
Hello Dilip, Thank you for bringing your concerns to our attention. We regret to hear that you found our staff less welcoming and experienced issues with our breakfast offerings. We apologize for any inconvenience caused due to items running out at times. While we understand the importance of a peaceful stay, we kindly ask guests to consider the needs of others. We appreciate your feedback and will take it into consideration for future improvements.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 2024/1/3
Hello Kim,Thank you for choosing to stay with us! We are delighted to hear that you had a wonderful experience at our hotel. We strive to provide exceptional service and a comfortable stay for all our guests. If you have any other questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back on your next visit.

10/10 Excellent

Emilia

Stayed 1 night in Dec 2023
Response from Manager on 2023/12/23
Hello Emilia,We appreciate you choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. If you have any additional feedback or if there's anything else we can do to make your next visit even better, please don't hesitate to reach out to us. We look forward to welcoming you back in the future!

4/10 Poor

christina

Business traveler, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room stunk of cigarette smoke. The carpet carpet was disgustingly dirty. The sheets weee threadbare.
Stayed 1 night in Dec 2023
Response from Manager on 2023/12/11
Hello christina, Thank you for taking the time to leave a review. We apologize for any inconvenience you may have experienced during your stay. We understand that cleanliness is of utmost importance, and we will address your concerns with our housekeeping team. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for a more pleasant stay.

10/10 Excellent

Jay

Traveled with family
Liked: Property conditions & facilities
Excellent stay. Hotel and room were great. Staff very friendly.
Stayed 2 nights in Dec 2023
Response from Manager on 2023/12/5
Hello Jay,Thank you for choosing our hotel for your recent stay. We're thrilled to hear that you had an excellent stay and that you found our hotel and room to be great. We strive to provide friendly service to all our guests. We appreciate your feedback and hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is amazingly awesome and beautiful. It’s like a home away from him. My kids didn’t want to leave.
Stayed 1 night in Nov 2023
Response from Manager on 2023/12/2
Hello Christina,Thank you for your kind words! We're thrilled to hear that you and your family enjoyed your stay and felt at home. We strive to create a welcoming atmosphere for all of our guests. We hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property nice and clean.
Stayed 3 nights in Nov 2023
Response from Manager on 2023/11/26
Hello Muriel,Thank you for your feedback! We're glad to hear that you found our property nice and clean. Providing a comfortable and welcoming environment for our guests is always our top priority. We appreciate your positive comments and hope to welcome you back in the future.

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. We got there late and when we went to the pool there were no towels. The barn door to our bathroom got stuck and 2 very nice employees came and fixed it. Breakfast was great.
Stayed 1 night in Nov 2023
Response from Manager on 2023/11/28
Hello Matthew,Thank you for choosing our hotel for your stay. We apologize for the inconvenience you experienced with the pool towels and the hindrance caused by the bathroom door. Our team is always ready to assist and we're glad that our employees were able to promptly resolve the issue. We appreciate your kind words about our breakfast. We hope to welcome you back for another pleasant stay in the future.

10/10 Excellent

Candi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 2023/11/15
Hello Candi,Thank you for taking the time to leave a review of your stay at our hotel. We highly value guest feedback and are glad to hear that you had such an exceptional experience with us. We strive to provide the best service possible to all of our guests, and we are delighted that we exceeded your expectations. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was absolutely perfect.
Stayed 1 night in Nov 2023
Response from Manager on 2023/11/12
Hello John,Thank you for your kind feedback! We're thrilled to hear that you had a perfect experience during your stay with us. We strive to provide exceptional service and a comfortable atmosphere for our guests. We hope to have the opportunity to welcome you back in the future for another outstanding stay.

10/10 Excellent

Shavon, Wimauma

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and staff very warm and hospitable. The suite was clean and had the amenities I look for. My dogs liked it too. I didn't get to eat the breakfast hot foods but I took some fresh fruit and coffee with me. Nice place to stay and close to restaurants, fast food and the highway.
Stayed 1 night in Oct 2023
Response from Manager on 2023/10/27
Hello Shavon,Thank you for your kind words! We're delighted to hear that you had a pleasant check-in experience and enjoyed the cleanliness of our suite. We're glad your dogs also had a great stay. We hope to welcome you back soon for a chance to

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Oct 2023
Response from Manager on 2023/10/9
Hello Mark,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

4/10 Poor

Megan

Traveled with family and small children, Traveled with family
Disliked: Staff & service
The front desk attendant the day we arrived was kind a helpful. Our room was clean. There was an extremely strong weed smell on our hall. It was terrible and present the entire time we were there. The night of our stay, our daughter woke up at 2am and got sick. We went downstairs and asked for more sheets. We were given a pillow. When we asked if we could take the sheets to wash them, the front desk woman told us that she could let us in there technically to use the guest laundry but since the hours were 6am to 10pm, we would have to wait until 6am. So we had no sheets, no blankets, wouldn’t give us extras, and the hall reeked of weed. Other than that, the pool was nice, the room was clean, the check in process was easy. Don’t know that I would stay here again. For a $250 night, I would have hoped for better.
Stayed 1 night in Sep 2023
Response from Manager on 2023/9/13
Hello Megan, We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room.

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 2023/9/13
Hello Terry,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Manager on 2023/9/9
Hello Angela,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 Excellent

jewel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, Great Receptionist.
Response from Manager on 2023/9/7
Hello jewel,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our breakfast. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 Excellent

JANET R

Liked: Cleanliness, staff & service, property conditions & facilities
different but nice breakfast was very good
Stayed 2 nights in Aug 2023
Response from Manager on 2023/8/26
Hello JANET R,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our breakfast. We hope you'll return to see how we continue to improve our service and hospitality.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The location, service, and nearby shopping was great! My room had an odd smell. No smoke but something not as fresh as I expected. I'll mention this to the management when I leave today. This room had a mini kitchen which could have left some odor in the room when I arrived even though everything looked clean.
Stayed 1 night in Aug 2023
Response from Manager on 2023/8/21
Hello Mary, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 Good

Ana

Stayed 2 nights in Aug 2023
Response from Manager on 2023/8/16
Hello Ana,Thank you for sharing this rating, and we welcome you to visit us again anytime.

4/10 Poor

Rocherre

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room want clean when we checked in. We had two queen beds. One of the beds (pillows and covers) had a musty smell the other bed had long strands of hair under the cover that I woke up to on my body. We didn't have paper towel, tissue, or kleenex. The pool area was out of towels. No hot water for hot chocolate or coffee. No hot chocolate packets. We had to ask for the above items to be refilled. The guy at the front desk was SUPER nice and apologetic which was appreciated. The sign says that if you’re unhappy with your stay, the room is on them. That wasnt the case at all whatsoever but we did get a credit. I asked the lady at the front desk for full service. We got back thinking our room would be clean and that wasnt the case. Again, they were apologetic at the front desk. The breakfast is advertised in the elevator that they have over 400 options. That wasn't the case either. But it was edible. I frequent a lot of hotels. I expected more being that it was Hilton. I understand that many of the businesses are understaffed. But it should be mandatory for the rooms to be santized. No one wants to smell another persons body odor. Thats disgusting. Last thing, there was a heavy rain storm. The power went out and came back on pretty quickly. My sisters room filled with water from the rain.
Stayed 2 nights in Jul 2023
Response from Manager on 2023/8/3
Hello Rocherre, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Good

Shwetha

Traveled with group
Liked: Cleanliness, amenities
They kept running out of coffee otherwise the room, hotel and staff were good.
Stayed 2 nights in Jul 2023
Response from Manager on 2023/8/1
Hi Shwetha,Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the coffee that always runs out, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.