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We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area
6/10 Okay
Susan
Traveled with family
2024/4/21
Liked: Cleanliness
no clock,
Susan
Stayed 1 night in Apr 2024
Response from Kheia Mitchell on 2024/4/23
Thank you for your feedback I will pass this information to the hotel leadership department. We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area
The staff were amazing. Ms. Kia and the other female staff were very professional, polite, caring and friendly. I will definitely return because of them. Breakfast was amazing.
Yvonne
Stayed 2 nights in Mar 2024
Response from Kheia Mitchell on 2024/3/25
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area.
8/10 Good
Bailey
2024/3/24
Bailey
Stayed 5 nights in Mar 2024
Response from Kheia Mitchell on 2024/4/18
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area
4/10 Poor
David
Traveled with group
2024/3/24
The suite, I selected was not the one I selected. The room could not accommodate 4 adults. I ended up sleeping on the floor. The pull out bed was deplorable; it was like sleeping on the metal frame. Nothing like you would expect in a Fairfield. Hotel in need of upgrade.
The buffet was full but we found hair in the eggs. Cafe staff did not have on hairnets or gloves. Area was clean and spacious.
I will never stay there again.
David
Stayed 1 night in Mar 2024
Response from Kheia Mitchell on 2024/3/25
We're sorry you had issues with your stay - we'll work hard to fix the issue you experienced. Thanks for letting us know
Thank you for your feedback I will pass this information to the hotel leadership department. We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area
This hotel was PERFECT for the stay. They are in an awesome location and have lots of yummy restaurants around them. Will absolutely stay with them again!
Emily
Stayed 4 nights in Feb 2024
Response from General Manager on 2024/2/21
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area.
8/10 Good
Alex
2024/2/16
Liked: Cleanliness, staff & service
Good
Alex
Response from Kheia Mitchell on 2024/2/17
Thank you for staying with us, we are happy you enjoyed your stay
2/10 Terrible
xinzhe
2024/2/16
Liked: Property conditions & facilities
Disliked: Staff & service
The curtain has no use to stop street lamp from shining on my face. The whole night I was talking with the lamp. Second, the front desk can not understand my English. By the way, you need to pay to park.
xinzhe
Stayed 1 night in Feb 2024
Response from Kheia Mitchell on 2024/2/17
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
Thank you for staying with us, we are happy you enjoyed your stay
6/10 Okay
Farid
Traveled with family
2024/1/31
First they have moved us to a room that a light over one sink was not working. Then they moved us to another room that has bad smell. Finally to a Handicapped Room.
Farid
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on 2024/1/31
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
Thank you for staying with us, we are happy you enjoyed your stay.
8/10 Good
Gladys Amparo
2024/1/6
Liked: Property conditions & facilities
I asked for coffee refils for my room in 3 different occasions but they never delivered it. Some how, since I opted out of having the room clean everyday that also meant no coffee refills. One of the three explanations I got. I paid way to much for this place.
Gladys Amparo
Stayed 3 nights in Dec 2023
Response from Kheia Mitchell on 2024/1/9
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
4/10 Poor
mitch
2024/1/4
Liked: Staff & service
The beg was filthy. Sheets were old and used. Never cleaned prior to my arrival
mitch
Stayed 2 nights in Jan 2024
Response from Kheia Mitchell on 2024/1/9
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
The room smelled damp . Paid $190 for 1 night . A joke. The sink was clogged and neighborhood didn’t seem safe at night. I plug a whole in the wall between the toilet paper just in. Case of peep holes with camera. Nothing seems new all old and rotted . Cleaning people did the best they can with a run down hotel .
Quyen
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on 2024/1/6
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
10/10 Excellent
Keith
2023/12/30
Keith
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on 2024/1/2
Thank you for sharing your feedback
10/10 Excellent
Sergio
2023/12/26
Sergio
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on 2024/1/21
Thank you for staying with us
10/10 Excellent
ELVIA
2023/12/19
ELVIA
Stayed 3 nights in Dec 2023
Response from Kheia Mitchell on 2024/1/9
Thank you for staying with us, we are happy you enjoyed your stay.
I needed a place to stay for one night during a cross-country road trip. This hotel was great for that purpose (clean room, comfortable bed, hot breakfast, close to the highway) but I would come back for longer Atlanta trips too.
Keilah
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on 2023/12/15
Thank you for staying with us, we are happy you enjoyed your stay.
6/10 Okay
Timothy
2023/12/13
Disliked: Staff & service, amenities
Ghhhb
Timothy
Response from Kheia Mitchell on 2024/1/21
Thank you for staying with us.
8/10 Good
Donald
2023/12/10
Liked: Cleanliness, staff & service
Old
Donald
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on 2023/12/11
Thank you for staying with us, we are happy you enjoyed your stay.