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Reviews of Canopy by Hilton Atlanta Midtown

4 out of 5
Canopy by Hilton Atlanta Midtown
1414 West Peachtree Street, Atlanta, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 908 reviews" "
Rating 8 - Good. 169 out of 908 reviews" "
Rating 6 - Okay. 65 out of 908 reviews" "
Rating 4 - Poor. 19 out of 908 reviews" "
Rating 2 - Terrible. 26 out of 908 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

LouNique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay here. This is my second time & I will be back for sure. The staff is so patient & welcoming. Outstanding hospitality.
Stayed 1 night in Apr 2024

10/10 Excellent

Amrendra

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Property was very clean
Stayed 3 nights in Apr 2024
Response from Owner on 2024/4/26
Amrendra, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Debra Naomi

Traveled with family
Liked: Cleanliness, staff & service
No real lobby. The entire staff was excellent!Wish they had a lovely, well light welcoming entrance from the main street lobby. I love those people!!!
Stayed 2 nights in Apr 2024
Response from Owner on 2024/4/25
Debra, thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We appreciate the kind words about our team and we hope to see you again soon.

10/10 Excellent

Rahawne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! The staff were very friendly, it was clean and updated. We had an issue where Valet took our car key home lol but they took care of us while we waited. We enjoyed a delicious lunch on them. We would definitely stay here again.
Response from Owner on 2024/4/23
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 Excellent

Janie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful! Staff was extremely friendly! Good food! It was close to the venue we were there for. Rooms were clean, functional & quiet! Highly recommended!
Stayed 2 nights in Apr 2024
Response from Owner on 2024/4/22
Janie, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, frirndly service
Stayed 2 nights in Apr 2024
Response from Owner on 2024/4/18
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities
What a cool place to stay. Really close to everything.
Stayed 2 nights in Apr 2024
Response from Owner on 2024/4/16
Kenneth, thank you very much for your feedback! We hope to serve you again in the future.

10/10 Excellent

Tamar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for visiting my child at SCAD. We will diffiently stay there again.
Stayed 3 nights in Apr 2024
Response from Owner on 2024/4/15
Tamar, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Carlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Canopy was very nice! The staff is amazing and very accommodating
Stayed 3 nights in Apr 2024
Response from Owner on 2024/4/15
Carlyn, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 Excellent

Laura

Stayed 3 nights in Apr 2024
Response from Owner on 2024/4/15
Laura, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Hikmet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean. Good size rooms.
Stayed 1 night in Apr 2024
Response from Owner on 2024/4/15
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, the bed was a super comfy serta, my ex-wife and I, did not want to leave the bed in the morning. There is a bar and restaurant downstairs which made traveling and worrying about food & alcohol much easier.
Stayed 1 night in Apr 2024
Response from Owner on 2024/4/11
Alan, thank you very much for your feedback! We hope to serve you again in the future.

10/10 Excellent

RAMONA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 3 nights in Apr 2024
Response from Owner on 2024/4/10
Ramona, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Zikiya

Liked: Cleanliness, staff & service, property conditions & facilities
The view was of another building. Location wasn’t that great but the building was nice and quiet. Most of the staff was friendly. One gentleman was very accommodating.
Stayed 1 night in Mar 2024
Response from Owner on 2024/4/8
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

8/10 Good

adia.

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was nice,well located,staff really nice and helpful. There was a tick on the curtain,and the last night the AC didn’t work.
Stayed 2 nights in Mar 2024
Response from Owner on 2024/4/2
Adia, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Timothy, Easley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Owner on 2024/4/2
Timothy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very attentive and very considerate. I highly recommend this hotel. The rooms were very clean and comfortable.
Stayed 1 night in Mar 2024
Response from Owner on 2024/4/1
John, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 2 nights in Mar 2024
Response from Michael F - General Manager on 2024/3/27
Hi there Natalie. I am sorry your experience was less than perfect. I would love to get some further insight as to what may have caused your comment "Horrible"; describing your stay with us. Please reach out to me directly by calling the hotel. I look forward to hearing from you. Have a wonderful day..

2/10 Terrible

Natalie

Disliked: Staff & service, amenities
The staff was rude
Stayed 1 night in Mar 2024
Response from Owner on 2024/3/27
Thank you for the review, Natalie. We apologize for the experience you had with one or more of our associates. We will be reviewing your stay with the team to ensure a better guest experience in the future. Please feel free to reach out to the hotel directly if you would like to discuss this issue further with a member of our team. We appreciate you choosing to stay with us and hope to welcome you again in the future.

6/10 Okay

Luigi

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024
Response from Owner on 2024/3/18
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property located in Arts Center. Centrally located and very walkable. Fairly new, so all the finished are nice and high end. Most views in the building are nice unless you’re directly facing the building next door. Parking is $45 a day/night so that’s something to consider. Overall, I recommend!
Stayed 2 nights in Mar 2024
Response from Owner on 2024/3/14
Philip, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Deja

Liked: Cleanliness, amenities, property conditions & facilities
This has been the best hotel I’ve stayed at in ATL
Stayed 2 nights in Mar 2024
Response from Owner on 2024/3/13
Deja, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Owner on 2024/3/12
Asia, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Donald, Bradenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice everyone was nice and friendly. I’ll rebook if I decide to return to Atlanta area.
Stayed 3 nights in Feb 2024
Response from Owner on 2024/3/8
Donald, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Montinique

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean. Staff was super friendly. The only complaint is the cooler didn’t work, it was warm
Stayed 2 nights in Mar 2024
Response from Owner on 2024/3/8
Montinique, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Very quiet. Close proximity to so many things. Super clean. Great restaurant.
Stayed 2 nights in Mar 2024
Response from Owner on 2024/3/4
Leslie, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

6/10 Okay

Lane

Stayed 1 night in Feb 2024
Response from Owner on 2024/3/21
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Nick

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in, valet was super friendly after I locked my keys in my car, hotel was clean and quiet and in a great, walkable location
Stayed 1 night in Feb 2024
Response from Owner on 2024/2/19
Nick, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean with spacious rooms. Really enjoyed my stay. Would absolutely return.
Stayed 3 nights in Feb 2024
Response from Owner on 2024/2/19
Candace, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Canopy Midtown was clean and very comfortable. The staff was all very helpful and kind.
Stayed 1 night in Feb 2024
Response from Owner on 2024/2/12
Yvette, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Just simple excellent
Stayed 3 nights in Feb 2024
Response from Owner on 2024/2/12
Edward, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

Denise, Seattle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are perfect!
Stayed 2 nights in Jan 2024
Response from Owner on 2024/2/9
Thank you very much for your positive feedback! We hope to serve you again in the future.

2/10 Terrible

Cordreka

Stayed 3 nights in Dec 2023
Response from Owner on 2024/3/21
Thank you for taking the time to review us, Cordreka. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Janene

Stayed 3 nights in Jan 2024
Response from Owner on 2024/3/25
Janene, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

MOHAMAD, Huntsville

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very convenient location and a really nice hotel.. Can use a bit more cleanliness.
Stayed 3 nights in Jan 2024
Response from Owner on 2024/2/14
Mohamad, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

6/10 Okay

Te'Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Owner on 2024/2/14
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Johnathan

Stayed 2 nights in Jan 2024
Response from Owner on 2024/2/14
Johnathan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very consistent with Hilton properties, beds are always comfortable. This location is very close to many activities in Mid-Town, either walkable or reasonable Ubers available.
Stayed 1 night in Jan 2024
Response from Owner on 2024/2/14
Brradley, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Owner on 2024/2/14
Bonnie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is so friendly from check-in to restaurant. The room was ready early and is impeccable. There are some nice dining options in walking distance - in particular, Divan at the Castle.
Stayed 1 night in Jan 2024
Response from Owner on 2024/2/14
Gabriel. thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel amazing
Stayed 1 night in Jan 2024
Response from Michael Farquharson - General Manager on 2024/1/23
Greetings Samuel. Thank you for taking the time to share such a positive review of the hotel. We love hearing this and truly value you as a guest.

10/10 Excellent

Donald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Hotel staff were excellent. Enjoyed our stay and would recommend this hotel to anyone who asks.
Stayed 1 night in Jan 2024
Response from Michael Farquharson - General Manager on 2024/1/23
Greetings Donald. WOW!!!! Thank you so much for the AMAZING feedback about your recent stay with us. We have such a great community of Enthusiasts and I appreciate your recognizing their efforts. Hope to see you back.

10/10 Excellent

Krystal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Owner on 2024/2/14
Krystal, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Michael, Pacific Palisades

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not like the Canopy in Austin. Very limited amenities, ambience lacking, broken fireplace etc.
Stayed 5 nights in Jan 2024
Response from Michael Farquharson - General Manager on 2024/1/23
Hello Michael. Thank you for taking the time to share your feedback on your recent stay with us. We sincerely apologize for not exceeding your expectations with the amenities and ambiance. We know having a fireplace adds such a soothing ambiance in the Canopy Central area as such we are working on its repair. Thank you again for the feedback and we hope you can forgive us. Have a wonderful day.

10/10 Excellent

Jessica

Stayed 2 nights in Jan 2024
Response from Owner on 2024/2/9
Jessica, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Myrton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Owner on 2024/2/14
Myrton, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Owner on 2024/2/14
Andrew, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Owner on 2024/2/14
Briana, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Tonee & Brina were amazing from checkin all the way through checkout. Couldn’t ask for better.
Stayed 2 nights in Jan 2024
Response from Owner on 2024/2/14
Michael, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jan 2024
Response from Owner on 2024/2/14
Michel, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.