Exterior

Reviews of Atlanta Marriott Marquis

4 out of 5
Atlanta Marriott Marquis
265 Peachtree Center Ave Ne, Atlanta, GA

Reviews

7.6

Good

Rating 10 - Excellent. 1222 out of 2646 reviews" "
Rating 8 - Good. 515 out of 2646 reviews" "
Rating 6 - Okay. 347 out of 2646 reviews" "
Rating 4 - Poor. 273 out of 2646 reviews" "
Rating 2 - Terrible. 289 out of 2646 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tiandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/5/2
Dear Tiandra, Thank you for the generous rating of Atlanta Marriott Marquis. We are delighted you enjoyed your stay. We hope to see you again on your next visit to the area.Sincerely,Nayeem HaqueFront Office Manager

8/10 Good

Debra Dianne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property inside is great, clean with awesome views. Restaurants are ok, pricey there is a Starbucks, although it closes early....The location is not safe at night. No lounge or entertainment in the hotel or the surrounding area. The parking rate was not mentioned in advance but it was $60 a night and the only option was valet.
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/5/1
Dear Ms. Dianne, Thank you for choosing Atlanta Marriott Marquis and for your high rating. We are glad you enjoyed our iconic property, spotless accommodations, and breathtaking views. However, we regret not meeting all of your expectations regarding restaurants. We will share this appropriately to enhance our guest experience. Moreover, like many downtown hotels in a major city, we understand that parking can be limited and hard to come by. To ensure the best convenience for our guests, we offer valet parking. We strive to provide competitive pricing for this service, and this fee are transparently displayed on our website, allowing guests to have this information prior to making a reservation. We appreciate your understanding and hope that the convenience of valet parking outweighs any frustration caused. It was a pleasure hosting you, and we hope to see you again soon. Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Michele

Liked: Amenities, property conditions & facilities
The hotel was very nice and clean . All staff members were super friendly
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/5/1
Dear Michele, Thank you for making Atlanta Marriott Marquis a part of your travel plans. We are pleased we exceeded your expectations and that you enjoyed our beautiful property and courteous associates. Thank you once again; it will be our pleasure to welcome you back on your next visit to Atlanta. Sincerely,Nayeem Haque,Front Office Manager

8/10 Good

Breyanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
valet parking held our car for 30 minutes unnecessarily
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/5/1
Dear Breyanna, Thank you for choosing to stay at Atlanta Marriott Marquis and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we are sorry that you experienced a long wait-time with our valet service. Our goal is to provide outstanding hospitality in all areas of our hotel; therefore, we are grateful for your feedback as we continually strive to improve our efforts. Your review is invaluable to us, and we hope to welcome you back in the near future to provide you with a much better experience.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/5/1
Dear Luis, Thank you for staying at Atlanta Marriott Marquis and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Christopher L.

Liked: Cleanliness, staff & service, property conditions & facilities
Everything 10/10
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/5/2
Dear Christopher, Thank you for choosing Atlanta Marriott Marquis. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Nayeem HaqueFront Office Manager

2/10 Terrible

Tasha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like it at all….i called Expedia to try to change hotels because my daughter got an allergic reaction from the room and no one would accommodate me. Upon arrival a homeless man walked into the lobby and proceeded to take someone’s luggage. I want a refund!!!!!!
Stayed 3 nights in Apr 2024
Response from Front Office Manager on 2024/5/2
Dear Tasha, We appreciate your feedback, though we regret to learn about your daughter's experience and the homeless concern episode you witnessed during your recent stay at our hotel. Guest well-being is of the utmost importance to us, and we take all guest comments seriously, especially those related to health and security. We will share your message appropriately. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. We hope your daughter is doing well, and we wish you all the best with your travels.Sincerely,Nayeem Haque,Front Office Manager

6/10 Okay

Tony M

Traveled with group
Property was nice, but I feel like the people that clean the rooms miss days of not cleaning my room, not changing my towels or my sheets on the bed and they didn’t dust around the windows in the sleeping room. They didn’t dust the furniture. It was all dusty. They need a better person or a supervisor to check behind them.
Stayed 4 nights in Apr 2024
Response from Front Office Manager on 2024/4/30
Dear Tony, Thank you for staying with us and sharing your concerns. We are glad you liked our beautiful property; however, we apologize for the lapses in housekeeping service. We will address this to ensure better guest comfort and satisfaction. We appreciate your patience and hope you will reconsider and give us an opportunity to provide you with the hospitality you deserve in the near future.Sincerely,Nayeem Haque,Front Office Manager

8/10 Good

Brian

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024

2/10 Terrible

Sheida

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The prices are not the same if you pay at property! I suggest you pay thru the website before you go there and there is extras fees including parking , deposit was not the same as what the website has but they don’t tell you that !
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/5/1
Dear Sheida, Thank you for sharing your feedback. We understand your concerns regarding the additional fees and apologize for any confusion this may have caused. While we strive to make all fees transparent during the booking process, your feedback highlights the importance of continuously enhancing our communication, and we will certainly review our website to ensure it is as clear as possible. Thank you again for allowing us to be of service. We hope to have another opportunity to accommodate you on your next visit to Atlanta. Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Monroe Davis

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/30
Dear Ms. Davis, It means a lot to hear you loved everything about your stay! We strive to make every guest's experience special at Atlanta Marriott Marquis, and we can't wait to welcome you back.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Alleya

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infrastructure of the building was a vibe.
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/29
Dear Alleya, It is a pleasure to know we exceeded your expectations and that you loved our iconic building in Atlanta, designed by John Portman, that has been placed on the Georgia Register of Historic Places. In addition, we are the second largest atrium in the world! Thank you for choosing Atlanta Marriott Marquis and for your lovely feedback. Please come and see us again soon.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Yilian

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/30
Dear Yilian, Thanks for the outstanding rating! We are delighted your time at Atlanta Marriott Marquis was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic stay with you.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Olha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and professional services
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/29
Dear Olha, It is wonderful to read that we exceeded your expectations and that you especially enjoyed our iconic property and outstanding hospitality. It was a pleasure hosting your visit, and we look forward to seeing you again soon. Thank you for choosing Atlanta Marriott MarquisSincerely,Nayeem Haque,Front Office Manager

4/10 Poor

Kalisa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The least that I can say is I’m surprised at how my sty was…
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/29
Dear Kalisa, Thank you for sharing your review. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Sincerely,Nayeem Haque,Front Office Manager

6/10 Okay

Maurice

Traveled with family
Liked: Cleanliness, staff & service, amenities
Both night stands were missing out of our room,the phone didnt work and we were missing a bottle of body wash.
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/29
Dear Maurice, Thank you for staying with us and sharing your feedback. We always want to exceed our guest's expectations; therefore, we are disappointed this was not your experience. Please accept our sincere apologies for the issues you encountered with your room. We appreciate you bringing this to our attention, and we will address this appropriately to ensure a better guest experience. We hope you will consider staying with us again, as we would welcome the opportunity to restore your confidence in our hotel.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It was good for my first time there
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/29
Dear Kevin, Thank you for choosing Atlanta Marriott Marquis for your visit to Atlanta City. We are delighted we left a great first impression on you and that you enjoyed your stay. We appreciate your business and hope we will be your preferred choice next time you are in the city. Sincerely,Nayeem Haque,Front Office Manager

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms have an odor. The hotel is run down. Parking is a mess too expensive. Rude workers. The cleaning staff was very nice. The beds are too low and uncomfortable. Horrible they need to take marriot marquis name off their building.
Stayed 3 nights in Apr 2024
Response from Front Office Manager on 2024/4/30
Dear Monica, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We are sorry for not meeting your expectations regarding the condition and quality of the room and the level of service you experienced. Guest feedback gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. We have also noted your concern regarding parking, and we will forward your comments appropriately. Thank you again for allowing us to be of service. We hope to have another opportunity to accommodate you on your next visit to Atlanta. Sincerely,Nayeem Haque,Front Office Manager

4/10 Poor

David

Traveled with partner
Disliked: Staff & service
I was not happy with the parking situation. I was not advised of the outragous cost. I was advised that it was because i booked through a 3 party.i had to pay 120 for parking for 2 days.I was not happy and will never stay there again
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/30
Dear David, Thank you for your honest feedback. We regret that the parking fee came as a surprise during your stay. In the interest of transparency, we keep our website current with updated information and pricing so guests can see our parking rates before booking with us. We appreciate your patience and hope to welcome you again soon. Sincerely,Nayeem Haque,Front Office Manager

6/10 Okay

Srinivasa

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Carpet in the building was Dirty and had a weird smell
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/29
Dear Srinivasa, Thank you for being our guest and sharing your experience. We hope your overall stay was pleasant. That said, we work hard to provide a clean and comfortable environment; therefore, we apologize for the specific issue that compromised your experience. We will address this to ensure better guest comfort and satisfaction. We regret the inconvenience and hope you will give us another chance to provide you with a better experience.Sincerely,Nayeem Haque,Front Office Manager

4/10 Poor

Ruben

Traveled with group
Liked: Staff & service
I've had the pleasure of staying at several Marriott properties. This one is by far the worst.The condition of the electronics in our room lead me to this conclusion. The clock in the room didn't work. Television has volume but no picture. The bedroom headborad was tagged with graffiti. When I called the front desk they never responded. Not what I expected from Marriott or as a gold member.
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/29
Dear Ruben, On behalf of our entire team, thank you for your review and for being a loyal Marriott Bonvoy member. Please accept our sincere apologies for not meeting your expectations. It is disappointing to learn about the several maintenance issues you encountered in your room and the lack of responsiveness from our front desk team. We will address this with the concerned teams to ensure a better guest experience. We are sorry for the inconvenience this caused and grateful for your patience. Our guests' comfort and satisfaction are our foremost concerns. Thank you for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit.Sincerely,Nayeem Haque,Front Office Manager

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot
Stayed 3 nights in Apr 2024
Response from Front Office Manager on 2024/4/28
Dear Paul, We are very glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Atlanta Marriott Marquis.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Olha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Very beautiful and convenient. Receptionist are amazing!
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/28
Dear Olha, Thank you for the great feedback. We are pleased we exceeded your expectations and that you had a fantastic stay. We strive for excellence in all areas of our hotel, so we are thrilled you could appreciate not only our iconic property and convenient location but also our helpful service from our front desk associates. It was a pleasure hosting you at Atlanta Marriott Marquis, and we look forward to your next visit. Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Roman

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/29
Dear Roman, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Atlanta Marriott Marquis. We look forward to your return and wish you all the best with your future travels.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Sharnell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/29
Dear Sharnell, Thank you for your recent stay at the Atlanta Marriott Marquis and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Atlanta. We enjoyed having you as our guest, and we hope to see you again soon. Sincerely,Nayeem Haque,Front Office Manager

8/10 Good

Paolo, SINGAPORE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, modern and clean facility conveniently located downtown close to main attractions, restaurant and transportation. Good value for money Long lines at check-in
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/28
Dear Paolo, Thank you for being our guest at Atlanta Marriott Marquis and sharing your experience. We are pleased you enjoyed our convenient location and well-appointed accommodation and that you found us to be of great value for the area. That said, we are sorry for the wait you experienced at our front desk. You have our assurance that we are working to address this issue as we increase staffing and training. On behalf of everyone here, we invite you to stay with us again the next time you visit Atlanta. Sincerely,Nayeem Haque,Front Office Manager

8/10 Good

Adia

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Front Office Manager on 2024/4/29
Dear Adia, Thank you for the wonderful rating for Atlanta Marriott Marquis! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Front Office Manager on 2024/4/28
Dear Hong, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Atlanta Marriott Marquis; we hope to see you again soon. Sincerely,Nayeem Haque,Front Office Manager

8/10 Good

Johnathan, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/25
Dear Johnathan, Thank you for choosing Atlanta Marriott Marquis. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Nayeem Haque,Front Office Manager

8/10 Good

HollyAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the ATL skyline was glorious from our room. I absolutely loved the pool. The indoor/outdoor feature was awesome. Water was warm and clear. Check in was horrible. I mean horrible. We were there at 4pm (check in) time. It was 7:40pm when we finally got our room key. We wanted to swim but pool closes at 8.
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/25
Dear HollyAnn, Thank you for choosing Atlanta Marriott Marquis and for your high rating. We are pleased you loved the stunning Atlanta views and taking a dip in our indoor/outdoor pool. However, we hope you will accept our apologies for the wait you experienced at our front desk. We understand how frustrating this can be, and we are very grateful for your patience. You have our assurance that we are working to address this issue as we increase staffing and training. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Nayeem Haque,Front Office Manager

8/10 Good

Zbigniew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the 14.95$ a day internet fee
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/25
Dear Zbigniew, Thank you for choosing to stay at the Atlanta Marriott Marquis and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. That said, we appreciate all of your feedback, the positive as well as the things you would change. We encourage our guests to participate in our Marriott Bonvoy loyalty program to enjoy exclusive perks which include member-only rates and free internet. Signing up is free and simple and will allow you to begin earning points and take advantage of these many benefits, including free Wi-Fi. We hope to have another occasion to host you whenever your travels bring you to Atlanta. Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

breck

Liked: Cleanliness, staff & service, property conditions & facilities
would definately stay here again
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/26
Dear Breck, Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay at Atlanta Marriott Marquis; therefore, we are delighted we exceeded your expectations. It is always a joy to see our guests are excited about returning; we are looking forward to it. Thank you again and safe travels.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay, clean and quiet.
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/24
Dear Jessica, Thank you for staying at Atlanta Marriott Marquis and for letting us know your stay was perfect in every way. We are especially glad you enjoyed our comfortable accommodations. We appreciate your feedback and look forward to hosting you again the next time you are in Atlanta.Sincerely,Nayeem Haque,Front Office Manager

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that they kept insisting that I keep a room that had door issues. The fob didn’t work three times before they changed the room. I couldn’t get refunded even though I stayed less than 6 hours in a 3 night stay!
Stayed 3 nights in Apr 2024
Response from Front Office Manager on 2024/4/25
Dear Kayla, Thank you for sharing your honest feedback. It is disheartening to read that you encountered issues with the door and that we were unable to resolve this to your satisfaction in a timely manner. We understand the frustration and inconvenience this situation caused, and we regret that we were unable to offer you a more seamless and comfortable experience. We understand the frustration and inconvenience this situation caused, and we share this with appropriate individuals to improve our guest experience. We hope to have another opportunity to show you our commitment to outstanding hospitality whenever you return to the area.Sincerely,Nayeem Haque,Front Office Manager

6/10 Okay

Melanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool area was disgusting. There was weave and hair in the pool food on table and ground and adults were rolling up.. will not be staying at this location again.
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/23
Dear Melanie, Thank you for being our guest and taking the time to rate your stay. We deeply apologize for your pool experience and for the concerns you have raised. We have addressed your comments and concerns appropriately to ensure such situations are not repeated. We certainly understand the frustration you must have felt and are grateful for your patience. Your feedback is invaluable, and we hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

BAntonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the staff was amazing. The room was clean and fresh. The noise level was at 0. I will definitely stay again.
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/23
Dear Guest, Thank you for sharing your review and for staying at the Atlanta Marriott Marquis. We are glad that you found our prime location near the airport, restaurants, and city attractions to be perfect for your plans. It is also pleasing to read that you received dedicated service from our staff and liked our well-maintained accommodations. We are very proud of the exceptional hospitality our associates provide to our guests every day. Thank you; we sincerely appreciate your dedication to staying with us again.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Meihua

Stayed 2 nights in Mar 2024
Response from Front Office Manager on 2024/4/23
Dear Meihua, We appreciate you taking the time to leave a kind rating for your recent visit to the Atlanta Marriott Marquis. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We look forward to your return soon so we can share another awesome experience with you.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/23
Dear Keith, Thank you for choosing Atlanta Marriott Marquis and for your generous rating. We are thrilled we met your expectations for a fantastic stay at our hotel. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Front Office Manager on 2024/4/23
Dear Kevin, We are happy you chose the Atlanta Marriott Marquis during your recent visit to the city. Thank you for the generous rating, and we are glad you had an amazing time with us. It was a pleasure hosting you, and we hope you will revisit us the next time your travels bring you to our area.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and peaceful
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/23
Dear Antonio, Thank you for sharing your review with fellow travelers and for rating us at the Atlanta Marriott Marquis. We are glad that you found our ambience to be calm and soothing as our property is known for its beautiful, serene views. We are also happy that you had a pleasant stay with us while enjoying our hospitality. It was great having you, and we cannot wait to welcome you back soon.Sincerely,Nayeem Haque,Front Office Manager

8/10 Good

Steven

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/23
Dear Steven, Thank you for rating the Atlanta Marriott Marquis. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/23
Dear Alexander, Thank you for choosing the Atlanta Marriott Marquis and for the generous rating. We are glad that you cherished your visit with us and received excellent hospitality. It was wonderful having you, and we cannot wait to have you again.Sincerely,Nayeem Haque,Front Office Manager

8/10 Good

Tiffany

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff is excellent. The 2 elevators were not active during the entire stay. The internet was very spotty during the entire stay
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/23
Dear Tiffany, Thank you for visiting the Atlanta Marriott Marquis and for the high rating. We are glad that you enjoyed your overall stay with us and received great service from our staff. However, we are sorry to read about the inconveniences you experienced due to the elevators. We have been working diligently on solving this issue, have updated our elevator system, and have also increased the number of mechanics on the premises daily to check the equipment. We also apologize for the slow internet connectivity in your room and regret the inconvenience caused. It was nice having you, and we look forward to welcoming you back for a much warmer welcome and improved amenities.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
The lady in valet parking area looked like she didn’t want to be there . Poor customer service . All she had to do is smile . Overall excellent .
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/22
Dear Alice, Thank you for choosing Atlanta Marriott Marquis and for your high rating. We are pleased your overall stay was pleasant; however, we have noted your comments regarding one of our associates and apologize for any disappointment this caused. We will share this with appropriate individuals to ensure a better guest experience. We appreciate your feedback and hope to welcome you again on your next visit to Atlanta. Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Shabray Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/22
Dear M. Shabray, Thank you for choosing Atlanta Marriott Marquis. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Kyle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/22
Dear Kyle, Thank you for staying at Atlanta Marriott Marquis. We are pleased we exceeded your expectations and that you enjoyed your stay. Thank you for sharing your review with fellow travelers and for your excitement about returning. We look forward to seeing you again soon.Sincerely,Nayeem Haque,Front Office Manager

4/10 Poor

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay here again.
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/22
Dear Amanda, Thank you for sharing your feedback. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2024

6/10 Okay

Hnrica

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/23
Dear Hnrica, Thank you for rating your recent stay. We are glad that your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Sincerely,Nayeem Haque,Front Office Manager

10/10 Excellent

Inaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/23
Dear Inaiah, Thank you for choosing to stay with us at the Atlanta Marriott Marquis and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Atlanta. It was our pleasure accommodating you, and we hope you will make us your home away from home whenever your travels bring you to our area.Sincerely,Nayeem Haque,Front Office Manager