2/10 很糟糕
Alastair
情侶出遊
2025 年 9 月 13 日
喜歡：整潔度和設施服務
不喜歡：員工素質和住宿環境和硬體
We stayed for 3 nights in September in a 1st floor room.
On our first evening we received am email with apology explaining there was exceptional circumstances & there would be no power for up to 2hrs from 8am the next morning. We adjusted our day by getting up early on our holiday to limit this disruption on us. The 2nd morning of our stay we planned to sleep in later, unfortunately we were woken up at 7.50am with a pneumatic drill drilling in the basement which caused the walls in our room to vibrate. We spoke with the receptionist on duty but found her unsympathetic & unhelpful to our problem. Her only advise was to use the earplugs provided!
I have since written an email to the hotel manager, which I have had no response too.
Our final morning we were again awoke to a tractor filling in a hole outside the Hotel again before 8am in the morning.
I booked this Hotel because it promotes soundproofing in its description in its rooms, I therefore do not expect to find earplugs upon arrival in my room.
The hotel has a good location, was clean & the restaurant next door provided a good breakfast, sadly this was all let down by the noise disturbance we received during our stay.
Therefore if you require a good night sleep, look somewhere else to stay.
Alastair
於 2025 年 9 月住了 3 晚