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Reviews of Green Suites Boutique Hotel

5 out of 5
Green Suites Boutique Hotel
Mak Milan 8, Athens

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 85 reviews" "
Rating 8 - Good. 14 out of 85 reviews" "
Rating 6 - Okay. 7 out of 85 reviews" "
Rating 4 - Poor. 1 out of 85 reviews" "
Rating 2 - Terrible. 6 out of 85 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tetsuya

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Shane, Waterdown

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely Staff was excellent
Stayed 8 nights in Nov 2023

6/10 Okay

Constantinos

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! The staff, the rooms, the beds, the services- all incredible. It was the perfect place for us to unwind on our last night in Athens before a long flight. The rooftop bar has breathtaking views of the entire city and a nice food menu too. Highly recommend getting a massage in the spa if you have the time! Just a great experience. Thanks
Stayed 1 night in Oct 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little gem, not quite in the thick of Athens, Very close to a metro station, so you can get about very easy. From the moment we stepped into reception we received great customer service, all the staff were brilliant, friendly but not in your face, The rooms are clean and tidy and just right for a city break. The views are of the built up city area, but the balcony is a great size to sit and have a coffee. Breakfast is ok plenty of choice. The pool bar on the top floor is fabulous and you get a great view, they only have 6 sun loungers which you have to book, but we didn’t have any problems getting one, the pool is refreshing. Food is lovely up there too and all the staff are so nice. If we return to Athens we would definitely think about using this hotel as a base
Stayed 4 nights in Oct 2023

6/10 Okay

ROSEMARIE

Stayed 2 nights in Oct 2023

10/10 Excellent

Deborah

Traveled with family
Wonderful experience. The hotel was in a great location. It was easy to get around the city from there.
Stayed 2 nights in Oct 2023

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool service not as good as the rest of the hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Vinay

Stayed 1 night in Jun 2023

10/10 Excellent

Zunair

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, beautiful hotel. Staff are very professional and very catering. Room is clean and has everything you need. We had a balcony and there were chairs and tables. The shower is really good, spacious and comfortable. Pretty much a 10 out of 10 but not quit there. The breakfast every morning is the same, which is a let down. gets boring. The bartender with black hair, she is amazing, a special shout out to her just don't remember her name but she really went out her way to get exactly what we wanted.
Stayed 4 nights in Jun 2023

10/10 Excellent

Opeoluwa

Stayed 3 nights in Jun 2023

10/10 Excellent

Wayne, Kilaben Bay

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Siobhán

Stayed 2 nights in Jun 2023

6/10 Okay

Tom

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very modern, smart looking hotel with great staff. Breakfast is a bit lacking for a 5* hotel so don't expect anything crazy. Also be aware they currently lock guests out of using A/C for cooling the room down. When questioned I was told this is because most of their guests prefer to have the heating on at this time of year, despite 26/27c days.
Stayed 3 nights in May 2023

10/10 Excellent

Ben

Stayed 1 night in May 2023

6/10 Okay

Anna Paola

Liked: Staff & service
Stayed 4 nights in May 2023

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service
Green suites was a nice hotel, but definitely not 5 stars. The staff was kind and helpful, but I would give it more of a 3 and a half star rating based on American standards. It was a far walk to anything worth seeing and the restaurants in the area were mediocre. The hotels breakfast was okay and limited in selection. I would recommend staying closer to the middle or the city and if looking for a true 5 star experience staying in a hotel in kolanaki.
Stayed 3 nights in Apr 2023

2/10 Terrible

Anri

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No AC, staff - poor English skill, not helpful. How is this 5 start? More like 2
Stayed 1 night in Apr 2023
Response from Eirini Kolyva on 2023/5/11
we are so sorry to hear that. Our Ac is working perfectly, kindly also indicate any incidents with our staff, as your review is very generic!

10/10 Excellent

cetin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great hotel but staff is very unprofessional…
Stayed 4 nights in Jan 2023

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to the Acropolis was perfect
Stayed 6 nights in Apr 2023

10/10 Excellent

RUT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property! Always immaculate. Staff is professional, courteous and helpful. Very quiet even though is in the middle of a city. Parking is great if you rent a car but train station is 6 minutes walk-away. I absolutely love their breakfast choices and vegan options. I would not dare to stay anywhere else when I go to Athens. I love GSB hotel. Thank you Mr. Andreas for making our stay a memorable one, personalizing the TV for us and getting us the room on the floor we wanted. Your attention to details is superb! See you in May. Ruth
Stayed 3 nights in Jan 2023

10/10 Excellent

RUT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my second stay at this property because I would not dare to stay anywhere else. The staff was very accommodating with my requests, professional, friendly and helpful. I love the vegan breakfast options and regular menu for meat lovers is amazing as well. The property is immaculate, quiet and bed is comfortable. I had a wonderful sleep after partying all night. I appreciated the dark curtains to block the light as I slept all morning. I love GSB hotel. I will return in May. I highly recommend.

10/10 Excellent

Mazer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for a few nights, all was as described. Breakfast was ok, the room was lovely (clean and comfortable).
Stayed 3 nights in Oct 2022

8/10 Good

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, close to shops and restaurants
Stayed 1 night in Nov 2022

10/10 Excellent

RUT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Andreis, thank you for making my stay so wonderful. You and your entire staff were excellent! Breakfast was excellent and thank you for having vegan and healthy options. All areas of the hotel were immaculately clean!!! The room was perfect! The mattress, pillows, robes, sheets, shower and toiletries were perfect. Thank for accommodating the times I requested to use the gym and sauna. Thank you for bringing my breakfast to my room. This property is 30 minutes away from the airport. A shuttle to and from the airport can be arranged for 45 euros each way, which it was totally worth it. The hotel is Conveniently located around shopping, restaurants and train station; however, inside the hotel is super quiet and peaceful. Thank you for having private parking for your guest! I will be returning in January. I would not dare to stay anywhere else. I loved this property! Thank you Green Suites Boutique staff!

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Room 804 was smelling of the drains thankfully we were only staying one night
Stayed 1 night in Sep 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with friendly staff. Lovely roof top
Stayed 3 nights in Sep 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel great staff
Really friendly staff at the hotel. Everyone we came into contact with was more than helpful. Especially Andres at the reception and the cocktail/bar man. Breakfast was excellent and the pool and rooftop terrace was beautiful in the evening. Hotel is about 15 mins in metro from Monastiraki. Easy to get to from airport: metro 1 and change to metro 2 about 40 mins in total and hotel is a short walk about 8-10 mins from stop. Safe area; a few coffee shops and restaurants near but we travelled into Athens centre to spend the day and have dinner. Hotel was beautiful and clean. Will definitely stay again.
Stayed 2 nights in Aug 2022

2/10 Terrible

Mariana

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is advertised as 5 star but in no way is it. Its a 3 star hotel or even 2 Considering the location is in the ghetto. Would not recommend nor ever cone back to this property.
Stayed 1 night in Jul 2022
Response from Irene on 2022/7/26
We would like to inform you that our hotel is located on an average athenian neighbourhood, and never there has been any incident with any of our customers! We are so sorry you did not enjoy our city!

10/10 Excellent

Jil

Stayed 3 nights in Jun 2022

10/10 Excellent

muzahem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! All staff were kind and helpful
Stayed 6 nights in May 2022

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfasts were delicious, the room was clean and open, and everyone on staff was very friendly!
Stayed 3 nights in Apr 2022

10/10 Excellent

Matthew Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely excellent hotel. Facilitators, location, staff. I honestly could not be happier with my experience and I wouldn’t hesitate to recommend this fantastic hotel to anyone.
Stayed 3 nights in Feb 2022
Response from Green Suites Team on 2022/2/25
Thank you so much for your wonderful words! Visit us again sometime in the future!

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel. The location is fine - not very much nearby but plenty of options for public transport to the city. Rooms well decorated and very comfortable. Doors a little flimsy allowed the hotel’s music to be audible in the room. Only one, quite slow elevator. Good breakfast. Lovely, if a little pricey, rooftop bar.
Stayed 1 night in Jan 2022
Response from Irene on 2022/2/6
thank you for reviewing and thank you for your nice words! we would like to inform you that in case of any discomfort, our guests should contact the front desk at once in order to assist them (music is off from 11pm to 8 am anyways). As we are a boutique hotel, one elevator usually serves well our clients until now! finally, our roof bar, according to our customers is a fairly budget-friendly bar, compared to 5 star hotel prices!

10/10 Excellent

Jose, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was extraordinary
Stayed 1 night in Dec 2021
Response from Reservations Department on 2021/12/30
thank you for your wonderful review! visit us again sometime in the future!

10/10 Excellent

Terry

Stayed 1 night in Nov 2021
Response from Green Suites Team on 2021/11/17
Thank you so much for your review! We hope to host you again in the near future to enjoy our hotel in every season!

10/10 Excellent

MANYA, valencia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel. Very clean, friendly staff. Only concern we had, not the safest neighborhood to walk two girls alone. And little far from the center.
Stayed 6 nights in Aug 2021
Response from Green Suites Team on 2021/9/15
Thank you for choosing us for your stay in Athens!We are really glad that you enjoyed your accommodation.As far as it concerns the safety of the area,we need to inform you -as locals-that our area is perfectly safe so you do not have to worry about it (of course there are some areas in Athens that are not safe,but they do not include ours).Also our hotel is 15' by train to the center of Athens and our clients choose us in order to enjoy a peacefull and not crowdy stay combined with a small distance to the center. We really appreciate your kind words and we really hope to see you again in the near future! Best regards, Green Suites Team

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and clean hotel
The staff upon arriving was very nice and helpful in getting us situated to the hotel and when breakfast opened and closed, where our room was located, and when the pool was available with bar service. The staff couldn’t have been nicer. The room was well spaced out with a comfortable bed, balcony, and bathroom. The room was quiet and very clean. If you want to stay off the beaten path a bit and not in the midst of everything this is your place. There are wonderful cafes and bakery's nearby and on the way to the metro. The hotel is a metro ride away from the Acropolis, about 15-20 minutes. You can walk it but it isn’t close.
Stayed 2 nights in Aug 2021
Response from Green Suites Team on 2021/9/6
thank you for your wonderful words! we hope to host you again in the future!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Green Suites Team on 2021/8/27
We really appreciate yout kind review.We hope to see you again in the future and make your visit unforgettable with our improvements! Travel safe back home!

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night but it was worth coming here for our stay.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the lobby!!!
Amazing stay, love the hotel… and had the best lady on the reception desk. The lobby is so beautiful!
Stayed 3 nights in Jul 2021
Response from Green Suites Team on 2021/8/13
thank you for your wonderful words! we are hoping to see you again soon!

8/10 Good

Amber

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Level of service is low and staff are slow
Okay so here is where I'm gonna list all the things the hotel needs to do to improve the stay for guests. The quality of the decor and amenities is very good it is mainly the service that let's them down, the majority of the staff (with 2 exceptions) act as though guests are an inconvenience and that they want to get rid of us. The rooms need - fire escape directions - Full length mirror - drying rack on balcony (even a small one would be good) - small dinning/working table for balcony (it's covid times and many business travellers try to avoid others as much as possible). General - improved drain cleaning (so shower doesn't flood) - better service (the more comfortable you make your guests the more they'll stay in the property and spend more money at the bar / restaurant. - keep coffee machine in restaurant on after 8pm - close the pool for swimming later - hand out 2 towels (1 to sit, 1 to dry) - if people reserve pool lounger and don't show it should become 1st come 1st serve. Suggestions Consider turning loungers around to face the bar and place the small table at the head, this way you'll get more sunbeds in and people more likely to engage with staff (ie buy more food & drinks). The in room phone is very bright at night and often lights up and/or flashes. You will find guests will unplug the phone often (which could lead to damage). Ohhh and put a physical lock or chain on the bedroom door. There's a lock on the bathroom door but not room door is weird.
Drinks by the pool
The food
Rooftop pool sunset
Unique Sun umbrellas
Stayed 9 nights in Jul 2021
Response from irene kolyva on 2021/8/24
thank you for your review! regarding your suggestions: this is the first time we hear something like this for our staff, usually our guests rate it as the highlight of the hotel!all our rooms have fire escape signs according to the law, drying racks for balconies are a great suggestion!full length mirror is subjective preference, drain cleaning incidents are something that the front desk should be informed for and looked into immediately. Our pool closes because the night bar opens and people come dressed up, and coffee machine closes for energy conservation because very few order coffee at that time. When lounger reservations don't show, indeed they proceed with 1st come 1st serve. Most of our guests enjoy seeing the Acropolis and Athens as a view on the loungers;our room phone light unfortunately is made by the factory. Finally, our room locks are digital and do not require locks, compared to our bathroom doors that lock manually.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Excellent in every way. New rooms with with ample space. Staff very helpful and kind. Will stay there again!
Stayed 1 night in Jul 2021
Response from Green Suites Team on 2021/8/13
thank you for your review! we would love to see you again in the future in our hotel!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was attentive
Stayed 3 nights in Jun 2021
Response from Green Suites Team on 2021/6/24
Dear Sir/Madam, Thank you for your review.If there is anything that you can notice for our hotel please let us know in order to improve in the future . We hope to see you again soon. Best regards, Green Suites Team