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Neos Hotel

3.0 star property
Hotel in Astana with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Neos Hotel

Reception
Reception
Restaurant
Restaurant
Standard Room | Free WiFi, bed sheets
Neos Hotel combines modern comfort with genuine hospitality in Almaty District. Guests enjoy a full breakfast each morning, convenient coffee options, and free WiFi throughout their stay. The helpful staff makes a noticeable difference in the experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11

View all photos for Standard Room

Standard Room | Bathroom | Bathtub, towels, soap, shampoo

Standard Room

Highlights

Air conditioning
Heating
Smart TV
Private bathroom
Electric kettle
Satellite channels
Wardrobe or closet
Daily housekeeping
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Bathroom | Bathtub, towels, soap, shampoo

Superior Room

Highlights

Air conditioning
Heating
Smart TV
Private bathroom
Electric kettle
Satellite channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Heating
Smart TV
Private bathroom
Electric kettle
Satellite channels
Wardrobe or closet
Daily housekeeping
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
Kabanbay Batyra Avenue 45/1, Astana, Astana, 010000

What's nearby

  • Astana Arena - 14 min walk - 1.2 km
  • Khan Shatyr - 3 min drive - 2.7 km
  • Bayterek Tower - 3 min drive - 2.7 km
  • EXPO 2017 - 4 min drive - 3.5 km
  • The US Embassy and the Consulate in Kazakhstan - 7 min drive - 6.1 km

Getting around

  • Astana Railway Station - 30 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 22 min drive

Restaurants

  • ‪Aula - ‬2 min drive
  • ‪Jo Jo - ‬20 min walk
  • ‪Fuller’s Botanical Garden - ‬2 min drive
  • ‪Costa Coffee - ‬19 min walk
  • ‪Креветка - ‬3 min drive

About this property

Neos Hotel

Hotel located in Yesil District
Take advantage of free full breakfast, a coffee shop/cafe, and a restaurant at Neos Hotel. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk and coffee/tea in the lobby
Room features
All guestrooms at Neos Hotel include comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with bathtubs and shampoo
  • Smart TVs with satellite channels
  • Wardrobes/closets, electric kettles, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Neos Hotel Hotel
Neos Hotel Astana
Neos Hotel Hotel Astana

Frequently asked questions

Is Neos Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neos Hotel?

Self parking is free at this property.

What time is check-in at Neos Hotel?

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM. After-hours check-in is not available.

What time is check-out at Neos Hotel?

Check-out is at 12:30 PM.

Where is Neos Hotel located?

Located in Yesil District, this hotel is within a 15-minute walk of Saryarka Velodrome, Alau Ice Palace, and Astana Arena. KazMunayGaz and Islamic Centre are also within 2 mi (3 km).

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Neos Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Randa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient distance from the conference center
Stayed 8 nights in Aug 2025

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel. Very quiet. Good breakfast. Easy transportation with taxis to conference center, restaurants, and tourist sites. Would definitely stay again if I get back to Astana
Stayed 5 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a gem. Friendly, helpful staff, a great gym, good breakfast, and nice rooms. I will visit them again when I'm next in Astana.
Stayed 5 nights in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Feb 2025

6/10 Okay

Cillian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very comfortable bed, nice shower. Only issues were the breakfast not being good, and the curtains in the room weren’t big enough to cover the windows.
Stayed 6 nights in Apr 2025

10/10 Excellent

Aliya

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Good breakfast. Clean and tidy rooms.
Stayed 2 nights in May 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general it is a good new hotel, however I think it’s overpriced. There was a strong smell of sewerage in the shower and ventilation didn’t work. Another strange thing that guests should pay attention to when booking on Expedia is that the actual hotel address doesn’t match it’s location on the website map. I didn’t notice that when I was looking for the hotel near the place I planned to visit and I had to go by taxi back and forward another 6 km (half an hour drive) every day instead walking there as initially planned. Also they don’t have alcohol there not in rooms nor in their restaurant.
Stayed 2 nights in Sep 2024

10/10 Excellent

alberto filippo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025