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Good service

I was looking for a cheap place to spend the night but this was so much more than I expected. Friendly staff, filling breakfast, comfortable bed. Great experience.

The room was clean. The staff were friendly. The steak at dinner was awesome. They also had snacks and drinks that you could purchase at reasonable prices in the shop downstairs. Great view.

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When we first arrived, I was not wowed by the lobby but our room was wonderful. It was updated and very clean. The cleaning crew went the extra mile. The breakfast was not the best. There was a waffle maker, which is good but that was about it. Coffee in the lobby was hot and fresh even in the evening when we got back to the hotel. Overall, we were very pleased. One thing that was a little strange is that the entrance to the hotel property is through the parking lot of an ice cream place....

Great stay. Perfect home base on our weekend ski trip to sugar mountain. Clean, comfortable, and check in / out was as easy as can be. Will stay again. Also the coffee truck was on point.

Quiet stay in the woods. Perfect

We had a great stay! Warm welcome and clean, comfortable room!

Loved this place and it was a good price. We were close to the Blue Ridge Pkwy in a cabin near the small campground that was wooded and private with a porch. The cabin had great cable tv options and a warm, fireplace insert. Cabins were comfortable and clean (rustic with modern bedroom). The grounds of Springmaid Mountain are beautiful with ponds, mtn. stream and woods. Get good directions before you go as cell service is spotty and our GPS didn't list the road. Wifi is available near the...

For a no frills, off the road motel, I wasn’t expecting much, but I was pleasantly surprised. As the saying goes, never judge a book by it’s cover. To start things off, the staff at the front desk was very nice and made us feel so welcome. He had a table full of a variety of soft drinks and told us to help ourselves. Very refreshing after a long drive! The room was nice and had everything we needed. Though it wasn’t a luxury 5 star hotel, it had that pleasant, small town feel that made us feel...

This resort has a wide variety of amenities in great condition. The rooms are spacious, well designed, and decorated with a fantastic motif! The staff went above and beyond to help us at every turn. There was a great variety of appliances in the kitchen. Beds were comfortable. Tub was ginormous. I could go on and on...

I am a solo nurse traveling for work and I was greatly satisfied. They made check-in super easy, I was close to the building in a well lit area and felt very safe. My accommodation was extremely clean. And leaving for work again early ,they made check out very easy as well. The front desk staff was friendly, courteous ,helpful ,and knowledgeable. I would definitely recommend this location to o my coworkers.

The room was clean and great customer service

Perfect for a short stay. Close to the Blue Ridge and lots of hikes

Planned a short getaway to hike Mount Mitchell and this place could not have been more perfectly located to the trailhead. The Lodge is newly built, and ground are impeccably well maintained. The staff was super helpful. They even came by to drop off a lighter so the firepit could be put to use. They have a common use area with a ktichen and grills that can be utilized which is an added bonus as I don’t recall reading about all they had available to make the stay above and beyond expectations....

Service was very slow at breakfast in the restaurant, even though there were only two other couples dining.