Arundel Mills Vacations

"My experience at this hotel was extremely disappointing. Our reservation was canceled, which was frustrating enough, but the way the situation was handled by the front desk associate made it significantly worse. When we arrived around 1:00am there were already families waiting in the lobby. We waited approximately 20 minutes before the front desk associate came out. During that time, he repeatedly yelled from the back office that he was "on the phone" and "busy," and at one point told everyone,...

"Good clean room in central location with good value proposition"

"N"

"Got to the hotel to check in. Went to the check in desk and was told to sit on the couches they have in the lobby and someone will check me in. I waited a little bit and the lady never returned from the back. Went to the other person who seemed to be doing everything since the other person was not willing to help. Finally got checked in and went to my room. I found floors to be not that clean with crumbs scattered throughout. My daughter found a vape that was just left out in the open. I tried...

"Traffic noise was annoying"

"Wonderful staff"

"Very nice"