箭頭公園 (TYS) 附近飯店 | 熱門住宿限時優惠 NT$2,439 起

「They only serviced the room every other day. I had to take out my trash, but it was not clear what I was supposed to do with it. I also had to request fresh towels several times.」

「😃」

「This hotel advertises as nonsmoking. It is far from it. We checked in and stayed for 5 minutes before we left. We ultimately had to check out due to health concerns. We couldn’t even stay the night and they refused to refund us. I would not recommend this location or hotel chain.」

「Execelente atención」

「The GM dismissed our reservation because they had no available room since a construction crew had trashed the room. Was going to get us a room at a holiday express ( a room not a suite as we had paid in advance for) she was not apologetic but proceeded to tell me that I was slaying her. This was a grown woman with not customer service skills. After telling her that it was unexceptionable she said that she would pay for one night at the Towneplace Marriot (our reservation was for 2 nights)GM also...

「They so not carry ice. You have to ask for a hair dryer or iron and ironing board. You get a tiny bar of soap to use between the sink and shower. You provide everything you need. They provide nothing. Expensive to not get anything. 」