「Came in late. Tired, sweaty, just looking for a comfy bed. Was met by an amazing lady who served a delicious dinner. Soo nice.
I can really recommend this stay」
「Came in late. Tired, sweaty, just looking for a comfy bed. Was met by an amazing lady who served a delicious dinner. Soo nice.
I can really recommend this stay」
「Beautiful accommodation in a peaceful location. Perfect blend of old and modern. Delicious food, friendly and helpful staff. Plenty of amenities, including two pools, games and little nooks and crannies to sit and relax. Don’t hesitate to stay here. 」
「Beautiful accommodation in a peaceful location. Perfect blend of old and modern. Delicious food, friendly and helpful staff. Plenty of amenities, including two pools, games and little nooks and crannies to sit and relax. Don’t hesitate to stay here. 」
「Holiday Inn was situated on hillside, at a decent residential area but far away from the city centre. My room was at 21st floor and I could had a bird's eyeview on the beautiful scenery of Porto. Yet, traffic was not convenient. We had to go down the slope a little bit for taxi. My room was clean and comfortable. Breakfast was good. The reception girl was helpful but her advice on Fado was incorrect. It took me an hour's walk to find out the restaurant she recommended. She gave me a totally...
「Holiday Inn was situated on hillside, at a decent residential area but far away from the city centre. My room was at 21st floor and I could had a bird's eyeview on the beautiful scenery of Porto. Yet, traffic was not convenient. We had to go down the slope a little bit for taxi. My room was clean and comfortable. Breakfast was good. The reception girl was helpful but her advice on Fado was incorrect. It took me an hour's walk to find out the restaurant she recommended. She gave me a totally...
「Overall good stay. Hotel location is very good and is about 15-minute drive to the airport.
What disappointed us was nobody helped us on luggages during the check-in. While I was parking the car in the carpark nearby, my wife had to move 4 suitcases herself from lobby to the room」
「Overall good stay. Hotel location is very good and is about 15-minute drive to the airport.
What disappointed us was nobody helped us on luggages during the check-in. While I was parking the car in the carpark nearby, my wife had to move 4 suitcases herself from lobby to the room」
「Great view of the river! Fantastic people and a great restaurant and lovely spa.
Food truck court was a bit loud and open late the noise could be heard in the room. 」
「Great view of the river! Fantastic people and a great restaurant and lovely spa.
Food truck court was a bit loud and open late the noise could be heard in the room. 」
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "