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Reviews of Ribeira Collection Hotel by Piamonte Hotels

4 out of 5
Ribeira Collection Hotel by Piamonte Hotels
Rua dos Milagres, Arcos de Valdevez, Viana do Castelo District

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 54 reviews" "
Rating 8 - Good. 15 out of 54 reviews" "
Rating 6 - Okay. 7 out of 54 reviews" "
Rating 4 - Poor. 2 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was delightful. The setting is even prettier than the pictures. The hotel is an easy walk to restaurants and a walking trail along the river. Henrique was so helpful at check-in and provided us with an excellent lunch recommendation. We would love to visit again.
Stayed 1 night in Apr 2024
Response from Ribeira Collection Hotel on 2024/4/25
Dear Mr. Mark Scheiber,Please allow us to thank you once again for your preference for the Ribeira Collection Hotel by Piamonte Hotels.On behalf of the whole team, we thank you for your comment and hope to have the pleasure of welcoming you again on another occasion.Sincerely,Henrique MarquesFront-Office Ribeira Collection Hotel

6/10 Okay

Anabela

Traveled with family
Liked: Cleanliness, staff & service
Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Fernando

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, peaceful location. Close to everything
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Excellent location. Friendly staff. Easy parking. Good breakfast. Clean room.
Stayed 1 night in Oct 2023

10/10 Excellent

Maria Do Ceu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and quaint. Perfect location to walk all around the town. Great breakfast. Staff speaks English.
Stayed 7 nights in Aug 2023

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a month and it is a great hotel in a perfect location.
Stayed 28 nights in Jan 2023

10/10 Excellent

Elena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

Jessica

Disliked: Staff & service
Stayed 3 nights in Aug 2022

10/10 Excellent

Osvaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything about the hotel and staff was amazing... location, old charm outside modern inside.. i will stay there again myself as well as recommend to others.
Stayed 1 night in Jul 2022

10/10 Excellent

YURI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful scenery, we really enjoyed our stay there. The balcony could be better with a roof (as it was too hot to be on a balcony without a roof) but all sufficient. Def will stay again if we go back to Arcos de Valdevez
Stayed 6 nights in Jul 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop as part of a tour…..
Great location, friendly staff, quiet and relaxing
Stayed 3 nights in Jun 2021

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
Awesome place; good covid practices in place
Stayed 1 night in Oct 2020

8/10 Good

Kenneth, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is set in a beautiful location...Great access to explore area...Staff here are absolutley outstanding! Room was spacious...Helpful suggestions, this is no room service, would love to see local products from the region...Breakfast could be so much more better, by using products from the area...Overall a great experience!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2019

6/10 Okay

jorge

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No parking in the hotel
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great location and extremely well presented. Very good breakfast buffet but no food in the evening and indifferent bar service, that said lots of choice locally so not a factor.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, and you can use their kayaks for free which is a great activity when the weather's good.
Stayed 1 night in Jul 2019

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Alexandre

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

João

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Patrícia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Sonia

Stayed 1 night in Oct 2022

8/10 Good

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

FRANCISCO AUGUSTO

Stayed 2 nights in Oct 2022

10/10 Excellent

LUIS ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, funcionários atenciosos. Muito confortável
Stayed 2 nights in Sep 2022

10/10 Excellent

Pura

Stayed 6 nights in Jul 2022

8/10 Good

René

Stayed 2 nights in Jun 2022

10/10 Excellent

r.rivero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy corta, pues solo estuve una noche. Volveré para estar más días, y disfrutar del encanto de ese hotel,
Stayed 1 night in May 2022

10/10 Excellent

THAMINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2022

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con encanto.
Hotel con encanto,vistas espectaculares, camas comodas, lo unico la habitación estaba un poco fria. Desayuno excelente.
Stayed 1 night in Dec 2021

10/10 Excellent

Ake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Lovely place at great location!
Stayed 1 night in Sep 2021

4/10 Poor

anabela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Arcos de valdevez
hôtel sans restaurant, chambre avec vis à vis nous avons été obligé de laisser le rideau tiré toute la journée et très brillante, à 130 euros la nuit je pense que vous trouverez mieux
Stayed 1 night in Aug 2021

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de charme num local muito bonito
A localização do Hotel sobre o Rio é bonita e o hotel tem uma decoração moderna e bonita, com charme. Os empregados são muito atentos e procuram agradar. A garagem para os carros é muito conveniente. Nos quartos com terraço, podiam ter umas cadeiras mais confortáveis e uma mesa.
Stayed 1 night in Jul 2021

10/10 Excellent

Marta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

4/10 Poor

Luis

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Não voltar
Hotel bonito bem enquadrado paisagisticamente. O que era um sonho por fora foi uma desilusão em termos de falta de simpatia de alguns funcionários, condições de higiene das partes comuns, pequeno almoço insatisfatório (no segundo dia fui tomar pequeno almoço fora) e não me arrumaram o quarto de um dia para o outro apesar de terem tido mais de 5h para o fazer.
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom Hotel numa localidade calma e bonita, comnuma bela vista para o rio Vez. Ideal para um fim de semana de descanso, longe da confusão.
Stayed 2 nights in Feb 2020
Response from Melo on 2020/3/4
Estimado Sr. Daniel, Gratos pela preferência e pela partilha da experiência vivida no Ribeira Collection Hotel by Piamonte Hotels. É com muita satisfação que constatamos que a sua estadia foi de vosso agrado e superou as expetativas. Ficamos à espera de uma futura visita. Atentamente, Paulo Freitas – Diretor Geral

6/10 Okay

Artur

Traveled with family
Liked: Cleanliness, staff & service
Hotel com potencial mas com o interior a desejar
O edificio onde se situa o hotel e extremamente bonito. A simpatia dos colaboradares deve ser salientada pois foram fabulosos. Quanto ao numero de colaboradores facilmente se repara a falta de numero suficientes para um normal funcionamento. Decoracao do hotel fria,vazia e desiquilibrada com a estrutura do edificio.
Stayed 1 night in Jan 2020
Response from Sousa on 2020/3/4
Estimado Sr. Artur, Antes demais, gostaríamos de agradecer ter eleito o Ribeira Collection Hotel by Piamonte Hotels para a sua estadia em Arcos de Valdevez e de dispor do seu tempo para dar-nos a conhecer a sua opinião sobre a sua estadia. Teremos seguramente em consideração as sugestões sobre as melhorias a efectuar no nosso hotel. De novo gratos pela sua visita e esperamos voltar a contar com a sua presença, num futuro próximo. Atentamente, Paulo Freitas – Diretor Geral

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Valérie, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valeur sûre très bel hôtel
Très bel hôtel situé au coeur de la magnifique ville d’Arcos. Petit-déjeuner très complet Literie parfaite Vie magnifique Un peu trop de chlore dans la piscine mais les installations sont très bien
Stayed 1 night in Aug 2019

6/10 Okay

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Hotel é bom e muito bem localizado. Proporciona boas vistas sobre o rio Vez. O atendimento é amigável. A reclamar do pequeno almoço que é demasiado elementar/ básico para um 4 estrelas. Pouca oferta e falta ou demora excessiva na reposição. Há muito que melhor no que se refere a pequeno almoço...
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Preco elevado não corresponde com o conforto encontrado. Quarto extremamente humido.
Stayed 2 nights in Apr 2019

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A repetir
Bom atendimento, simpatia e disponibilidade para informar.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia
Correu tudo bem.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorámos o Ribeira Collection Hotel
Gostámos imenso deste hotel. Simpatia do pessoal, serviço excelente, decoração, higiene e localização. Para voltar sem dúvida
Stayed 2 nights in Jan 2019

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A repetir!
Um hotel bonito e calmo. Inserido no centro de arcos de Valdevez, mas com toda uma tranquilidade envolvente. Muito bom para uma estadia em que se pretende relaxar. O spa não é muito grande, mas é de boa qualidade. Os funcionários são muito atenciosos e sempre dispostos a ajudar.
Stayed 1 night in Jan 2019

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fim semana inspirador
Da experiência, ressalta positivamente a localização do hotel, o atendimento profissional e cordial, as condições logísticas e o SPA. Será uma experiência a repetir. Aconselho experienciarem o Hotel Ribeira Colletion, assim como, toda a oferta gastronómica da Vila Arcos Valdevez. A tranquilidade e o verde envolvente, resultam numa experiência ímpar. Até já ....
Stayed 1 night in Dec 2018