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Reviews of Hotel Löwen Appenzell

3 out of 5
Hotel Löwen Appenzell
Hauptgasse 25, Appenzell

Reviews

9.4

Exceptional

Rating 10 - Excellent. 93 out of 133 reviews" "
Rating 8 - Good. 35 out of 133 reviews" "
Rating 6 - Okay. 3 out of 133 reviews" "
Rating 4 - Poor. 1 out of 133 reviews" "
Rating 2 - Terrible. 1 out of 133 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donald M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent. Very helpful in providing directions. Provided us with a room fan when we requested one in the heat wave. Good location near most of things you need when visiting Appenzell.
Stayed 2 nights in Sep 2023

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except Saturday night you could hear the bar from our room and it didn’t quite down until 3:30am. Other than that it was great and the other nights were very quiet.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute hotel. Feels like a home and the rooms were spacious and clean. There is no air contitioning (like a lot of Europe) but there were two windows that provided a small breeze that made it ok for sleeping. Susan was the receptionist that checked me in and she was so kind. She even purchased a water that she just bought so it was cold! The hotel is close to restaurants and to the train station. The breakfast was PERFECT. There were enough options for anyone (i.e. hard boiled eggs, bread, yogurt, fruit, cereal, meats and cheese, coffee, juice, water, and more that I am forgetting).
Stayed 1 night in Jul 2023

6/10 Okay

Katherine

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Pros: -Good location -Updated room and furniture Cons: -only two parking spaces for the entire hotel, had to park about 5 blocks away -No AC (temp was 93F the night we stayed) -several loud groups of people outside every 20-30 mins until 4am, did not get any sleep
Stayed 1 night in Jul 2023

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, superb linens, beautiful bath
Highly recommend! We loved this hotel. Charming & excellent on all levels. Superb linens, beautiful renovated bath. Wonderful breakfast too with high end coffee machine. Staff was great! :)
Stayed 1 night in Jun 2023

10/10 Excellent

Linda P.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sacha

Stayed 2 nights in Jun 2023

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay, Beautiful Town!
I was there in April. It is a great place to stay right in the middle of Appenzell Old Town. My room was lovely with a wonderful roof window that opened and looked out over rooftops and I could see the Sutter Schloss. The price was reasonable, very clean, and the breakfast spread was excellent. I wish the desk staff, who were rarely there to answer questions, knew more about the town and places to eat. I ended up eating at their other hotel, Hotel Santis. The staff didn't know there was an Alpen horn group that performed/practiced outside their door, or about the yodeling group of women who just appeared in street clothing, sang for about half an hour or so. It seemed like they did this every Saturday for practice, and of course it was lovely to hear the different style of the Appenzell yodeling which is more harmony and soothing melodic sound, both were lovely!
Stayed 2 nights in Apr 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking
The parking was the difficult part every lot I went into you needed a disk parking. Which I did not have. I needed a overnight parking lot and after 234 attempts I finally found a parking lot that took coins… But a local girl help me put the coins in as it would not except my credit card…
Stayed 4 nights in May 2023

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness
This was such a convenient location from the train station. Loved the little details: Appenzell specialty treat on the pillows, rubber ducky in the showet and bottled water upon checkout. They even let us put our sandwiches in the frig overnight. The staff was very friendly and polite. Breakfast was good and plentiful!
Stayed 2 nights in May 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and Town
A nice but confusing town to negotiate. It was difficult to find the hotel and then find parking because of pedestrian-only streets. Once we dealt with that, we really enjoyed the town and the hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

rex

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was that the Lowen was closed and we stayed at another property upon which my rating is based. Please use English in notifications of in unavailability notices.

8/10 Good

Ahmad, Westlake

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice room, good breakfast
Stayed 1 night in Aug 2022

10/10 Excellent

Agustin

Stayed 1 night in Jul 2022

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cute character hotel on the main street in Appenzell. It had a cool sloped ceiling and decorative painted furniture. It was clean and the man was very helpful at the front desk My only complaint would be that it was kind of hot because there was no air-conditioning but they did find us a fan. The breakfast was decent.
Stayed 1 night in Jun 2022

10/10 Excellent

Fritz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

shudan, dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, in town center, fewer minutes walking distance to train station, also a nice place for parking . Staff are friendly, helpful and all around worker !! Breakfast buffet was great!
Stayed 1 night in May 2022

8/10 Good

Suk Han

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were switched to stay at the sister hotel Romantik Santis. It was a very quaint well maintained traditional property. Location was great right at town center, easy short walk to explore around and access car park. Staff were super friendly, we felt very cared for in this hotel. Good sized room with very comfortable bed.
Stayed 2 nights in Jan 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Lovely stay. Will return
Stayed 2 nights in Dec 2021

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included and it was really amazing. Staff was so friendly and helpful.
Stayed 2 nights in Sep 2021

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice hotel with friendly staff
Very friendly staff, nice room (recently renovated), good breakfast, located in the middle of the town
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Breakfast was great
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service, comfortable room.
Stayed 2 nights in Jul 2021

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Friendly reception and good spread of breakfast included. Was a pleasant stay!
Stayed 1 night in Oct 2020

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saentis Hotel was a nice surprise to have
An upgrade from this 3 star hotel to Saentis Hotel which is a 4 star hotel . Breakfast was good and easy parking
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and helpful. Everything was clean and beautiful. Would highly recommend. Great location!
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very close to everything. Great staff! Very helpful.
Stayed 2 nights in Oct 2019

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hospitality in Lovely Room
Wonderful Hospitality in a lovely hotel in the middle of town!
Stayed 1 night in Sep 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Alison, New Jersey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant stay in a clean upgraded hotel. Staff was great and breakfast superb!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Switzerland and we really enjoyed ourselves! The hotel was very charming and we had an awesome room with great views of the historical buildings across the street. The town is great and pictures don’t do it justice. My husband and I are from Texas and we are avid AC users and this hotel did not have AC but we were able to open the windows at night and feel a nice breeze so it really wasn’t a big deal! A few tips when booking through Expedia we got free cancellation up to 24 hours and we had a hiccup with our travel arrangements and unfortunately that rule was not honored. BUT the lovey staff made us feel like we were at home and were extremely accommodating with our travel arrangements so we were able to end up staying instead of paying for a night we weren’t going to use. Last, when looking at the weather in Appenzell, do not trust any weather site. Even 2 days before we were supposed to arrive it said 100% rain all day on all the days we were there. Didn’t get a single drop except at around 2am. It actually ended up being very sunny and gorgeous!
Stayed 2 nights in Aug 2019

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
A very friendly place to stay. No fan in room, so got pretty warm during the night. Other than that, very comfortable.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely city. Comfortable beds. Room was clean and modern. Breakfast was delicious Liked the coffee machine. Makes frappes, coffee and expresso. Would highly recommend.
Stayed 1 night in Jul 2019

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and well equipped with all the amenities. Staff very helpful and courteous. Located in middle of old city destination.
Stayed 1 night in Jun 2019

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Our room was immaculate! Location was close to train station and cenrally located. Service and staff were wonderful! Breakfast was delicious. I highly recommend Hitel Lowen!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice staff. Rooms were as advertised.
Stayed 2 nights in Apr 2019

10/10 Excellent

Gisli Heimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Rooms recently renovated and are very nice
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveler
Exceptional stay - friendly, attentive, helpful staff. Loved the Appenzeller room. Great size, very comfortable. Good breakfast. Condition was great, 4 of 5 only because it’s scheduled for some renovations this winter. I’d definitely stay here again!
Stayed 3 nights in Sep 2018

10/10 Excellent

Susan, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed staying here. Morning breakfast had many choices, room was very comfortably. A nice stroll from the train station, and located in the center of town.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Great traditional decor
Wonderful Appenzeller decor. The person at the desk could speak English. Very clean. We had a glass of wine in their beautiful wood and stained glass bar. No restaurant on the premises but great breakfast buffet which was included with our room. We walked the three or so blocks through the center of town to their sister hotel where we had been given a free cocktail free and enjoyed the great food. There were people on the street on a Tuesday afternoon just out of our room window who yodeled. Close to info center, shopping, many restaurants and cafes. If you want a workout center and pool, etc., don’t stay here. This is a great Swiss small hotel.
Stayed 1 night in Sep 2018

10/10 Excellent

Debbie

Hotel in Appenzell
This hotel was very clean and friendly staff we are working our way to Bavaria Germany after being in Switzerland and the hotel is easy to find
Stayed 1 night in Sep 2018

10/10 Excellent

Mary

Excellent
This is a quaint hotel in the middle of the tourist part of town. It is very clean, quiet and the staff are very friendly. They have an excellent breakfast that is included in the room. The rooms are very small as are most European rooms. It is about a 3-4 minute walk from the train station. We would stay again if we return to that region.
Stayed 3 nights in Aug 2018

10/10 Excellent

Jayne, Grand Rapids, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were able to check in early, right when we arrived to the city. Our rooms were super clean and cozy. The staff was kind and helpful. Only a few minutes walk from the train station. Would definitely stay here again!
Stayed 1 night in Aug 2018

10/10 Excellent

Alan, Birmingham, Michigan (USA)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We highly recommend this delightful choice, a modern hotel right in the heart of town -- with charming street or hillside views from any room. It was our first stop of a two-week, independent adventure through Switzerland, and git us off to a charming start. Shops, restaurants and attractions are nearby, as is the train station (five minute walk, or less). The front desk isn't always staffed, but a clerk responds quickly when called from the desk phone. No mini-refrigerator in room, regrettably.
Stayed 2 nights in May 2018

10/10 Excellent

Joanne, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
This is a charming hotel in a very picturesque location a short walk from the train station. Staff was great!
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming small town. Staff all were lovely and helpful. Location was excellent. Close to train and shops.
Stayed 1 night in May 2018