"I would not recommend this place to families with young children at all. Calling this a “resort” is very misleading. We brought floats from home for our children and were told we could not use them and instead had to use U.S. Coast Guard approved life jackets. I have a 1-year-old and a 2-year-old, and even with the life jackets, my children were still rolling around in the water and struggling to stay upright safely.
The worst part of our stay was when my 1-year-old fell in the indoor pool area and stopped breathing. During one of the scariest moments of my life, there was no help from staff, no urgency, and no support. Not one lifeguard assisted us, and when I spoke to the front desk afterward, I was basically told there was nothing they could do about the incident.
There is also no restaurant on-site, which is another reason this place does not feel like a resort experience at all.
If you are a parent with children ages 3 and under thinking your kids will have a fun and safe experience here, I strongly suggest looking elsewhere."
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