Loews Appalachian Mountains hotels

"The stay was excellent because of the staff. We were there during a giant snowstorm. The city was basically shut down. Big credit to Cody at the front desk (who I think was stuck there with us) and the others who took care of us when nothing was normal. While standing in the lobby and looking at the craziness outside, I saw a local man who got stranded in the city when the buses shut down. His phone battery had died, his wife didn't know where he was. Cody loaned him a phone charger and let him charge up so he could call his wife, call a car, whatever. The guy ended up renting a room, but no one expected that when they loaned him the charger. I was happy to see it. Great staff. One complaint though: Why would anyone choose The Epoch Times as the newspaper in the lobby? It's ridiculous and unseemly. Please get a real newspaper or just give up on papers altogether. Either one would be an improvement."

"Great stay"

"Love this place "

"Everything was absolutely perfect! The only complaint was the broken treadmill… which there was only one. I did let the front desk staff know upon our departure and was informed that they had already called someone In to fix it. "

"Room was spotless, employees very welcoming."

"Very easy to get to, close to my event, vallet parking was quick and friendly"

"Check in and out was a breeze, staff was wonderful and helpful, loved the indoor pool "

"Amazing experience!! "

"Clean room, Fast check in, and cute location. "