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Reviews of Hotel Kasteel Solhof

4 out of 5
Hotel Kasteel Solhof
Baron van Ertbornstraat 120, Aartselaar

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 171 reviews" "
Rating 8 - Good. 76 out of 171 reviews" "
Rating 6 - Okay. 12 out of 171 reviews" "
Rating 4 - Poor. 3 out of 171 reviews" "
Rating 2 - Terrible. 2 out of 171 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay. Very comfortable.
Stayed 1 night in Apr 2024
Response from Solhof team on 2024/5/15
Dear Philip,Thank you for your review. We are glad you enjoyed your stay with us and we are looking forward to welcoming you with us again in the future.kind regards

10/10 Excellent

Matthew

Liked: Cleanliness
Very impressed
Stayed 1 night in Mar 2024
Response from Solhof team on 2024/4/1
Dear Matthew,Thank you for sharing your satisfaction about our hotel.We are thrilled that you are 'very impressed'.We hope to be able to welcome you with us again soon.Kind regards,

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was perfect. In my room I had a problem with hot water but I did not have any problem with it. Of course I mentioned it at the reception whilst checking out.
Stayed 1 night in Mar 2024
Response from Solhof team on 2024/3/25
Dear madam or sir,Thank you for your quotation of 5/5. We are very glad you enjoyed your stay with us.We encourage our guests to mention minor issues such as the water being not hot enough during their stay so we can take immediat action.We hope to be able to welcome you with us again upon a next occasion.Kind regards

2/10 Terrible

OWR Travel

Stayed 1 night in Mar 2024
Response from Solhof team on 2024/5/15
Mr. Ilesley,We do not understand why you quoted us 1/5. During your stay you never mentioned any issue, and it was your second stay with us.In case something would have been thàt wrong that deserves to give us the lowest quotation, ith might have been a better option to tell us on the spot so we could have solved it. We are always open to improve our level of service thanks to imput from our guests.Now this looks more like some kind of vengeance..

8/10 Good

Jonathon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel from a simpler time
It you are looking for a place with charm set in a relaxed environment (removed from the hustle and bustle of the city) look no further. The staff was helpful and professional, they offer a small European style buffet breakfast with a beautiful view of the back patio and park, and in the evenings, they have a refrigerator with various drinks for the guest's which is set-up on an honor system. The bed was comfortable, and the room is larger than many of the chain hotels in the city center (see photos). The only issue is the lack of air conditioning, upon entering my room the standing fan read 32c so I had to open the window (outside temperature was 29c) and place fan in the window (see photos). In the evening the room had cooled to 25c and leaving the windows open overnight, with the fan blowing, cooled to 23c. Rooms are locked with physical keys (instead of keycards), the keychains have a heavy weight with the room number (likely used to unlock the front door after hours in the past, now they use a keypad and code), the grounds are a nice back drop for video calls, and the neighborhood has great restaurants and paths for exercise or just exploring.
Stayed 2 nights in Jun 2023
Response from Solhof team on 2023/6/25
Dear Jonathon,Thank you for this nice description of our hotel. We are glad you have enjoyed the concept of our hotel, our hospitality and is lovely location. Indeed, at this moment we have no airco, but we hope the mobile fans can be enough of a solution.Warm regards,

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place in a super area. Location ideal - there is a bus stop just outside the hotel and frequent buses in/out of Antwerp centre (travel time 35 mins). This is an ideal place to stay, with highly welcoming staff, and a most pleasurable way to visit Antwer.
Stayed 1 night in Mar 2023
Response from Solhof team on 2023/6/25
Dear Christopher,Thank you for this nice review. We are so happy you enjoyed your stay and you appreciated our hospitality.Warm regards,

10/10 Excellent

Chris

Stayed 1 night in Aug 2022
Response from Solhof team on 2023/6/25
thank you for quoting us a 10! so cool you enjoyed your stay with us.

10/10 Excellent

Rima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Feel like family
Stayed 1 night in Jul 2022
Response from Solhof team on 2022/7/25
Dear Rima, Thank you very much for your nice review. We are very happy you enjoyed your stay at hotel Solhof. The mention 'feels like family' is really very very nice to read :-) We hope to be able to welcome you again with us soon. Kind regards,

10/10 Excellent

Gillingwater

Stayed 1 night in Jul 2022
Response from Solhof team on 2022/7/20
Dear Mr. Gillingwater, Thank you for your nice comment. We are happy you enjoyed your stay with us, and hope to be able to welcome you with us again soon. Kind regards

8/10 Good

anthony

Stayed 2 nights in Mar 2022

10/10 Excellent

Paul, Ogden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality facility and staff...comfortable and classy small hotel.....great rooms that are well equipped
Stayed 1 night in Dec 2021
Response from Solhof team on 2021/12/8
Dear Paul, Thank you very much for this nice review. We are very happy you enjoyed your stay with us and especially the quality of service of our team. We hope to be able to welcome you with us soon again. kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet retreat in nature
We had a great stay. The check in was smooth and quick. Parking was right in front of the hotel. Appreciated that breakfast was included. There is also, conveniently, a supermarket located just a few mins walk away. The biggest plus, though, was the amazing park located right behind the hotel. We came right as the fall colors were changing, and it was very pretty. We had a very relaxing walk with our pup around the park and small moat/creek— a true retreat away from the hustle and bustle of the city.
Stayed 1 night in Nov 2021
Response from Solhof team on 2021/12/8
Dear, Thank you for this very nice review. We are very happy you enjoyed your stay with us so much, and indeed the nice park just behind us. We hope to be able to welcome you soon with us again. Kind regards

8/10 Good

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming!
Modern hotel in castle-like setting. Very comfy room, excellent breakfast. Staff very nice.
Stayed 1 night in Mar 2021

10/10 Excellent

Eric

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the service we received! We felt very welcome by all the staff. The venue is pretty, it's easy to park and the room was very fine.
Stayed 1 night in Feb 2020

10/10 Excellent

Josh, Brussels, Belgium

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in an old castle is very nice! The grounds are beautiful, the room was huge, and the breakfast was superb. The breakfast room overlooks the gardens, which were beautiful with the golden colored leaves on them and on the ground. Also, I easily walkable from the town and to our restaurant.
Stayed 1 night in Nov 2019

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Really friendly staff, room was spotless and comfortable, incredible restaurant next door. Very reasonably priced too! Only thing I would improve on would be the breakfast
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel, beautiful big clean room with very great complimentary mini bar, very good breakfast, the staff helped me ordering food and let us check out later for free, extremely kind ! I highly recommend.
Stayed 1 night in Jul 2019

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight spot
Nice rooms, and wonderful grounds. It was extremely hot and no AC. Even though it cooled down nicely at night with the windows open there were a lot of mosquitoes. We still enjoyed our stay and the staff were very nice.
Stayed 2 nights in Jun 2019

4/10 Poor

Piet

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Breakfast at 07:00 am but no one there neither at the reception waited 10 minutes and left without breakfast and bill.
Stayed 1 night in Nov 2018

8/10 Good

JUDY, London

Liked: Cleanliness, staff & service
Lovely hotel shame about the breakfast
Hotel and rooms are lovely with really helpful staff. It's a real shame to have such a poor breakfast though without any Belgian waffles and such a poor selection
Stayed 1 night in Oct 2018

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, helpful staff, good breakfast!
Nice hotel, bed was quite hard though and only provided a twin room with 2 single beds (normally if the hotel has availability they tend to ask if they can upgrade you to a double room). Breakfast was continental (no "full English") but very well presented with a wide range of options & nice coffee. Only slight disappointment was that the granola had lost it's crunch, probably from not being in an airtight container for a few days. Decent service from the staff who were helpful. Went to a bistro nearby for dinner. Evening drinks at the hotel bar were exorbitant (1 beer for €4.50 + an after hours fee of €3) so felt a bit ripped off on that front!!
Stayed 1 night in Oct 2018

10/10 Excellent

JP, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent five weeks in Europe and stayed in numerous hotels, this was by far the best hotel we stayed in.
Stayed 2 nights in Sep 2018

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant ambience with a lovely, large garden.
I wouldn’t hesitate to recommend in normal weather but it was a bit toasty in this heatwave, especially in the front rooms which face both the sun and the road. The rooms would really benefit from air conditioning , which I failed to check for when booking.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antwerp área visit
Lovely park like setting yet convenient to highway. Restaurant was very good for dinner.
Stayed 1 night in Dec 2017

10/10 Excellent

Mij, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, peaceful, and near Antwerp.
We enjoyed an excellent three day stay at Kasteel Solhof. The setting is peaceful, charming, and allows for relaxing morning strolls around the park behind the hotel and through beautiful neighborhoods with immaculately kept gardens surrounding the site. Breakfast is just right. For lunch we found a delicious typical Belgian restaurant within a 10 minute walk from the hotel; several other options were available. The staff were friendly and helpful, our room spacious and comfortable, and we will definitely return!
Stayed 2 nights in Sep 2017

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, stuffy staff, no A/C
We looked through the pics and saw pics of a bar, but later realized there isn't one... also no air conditioning.. it was warm despite a small fan. The breakfast was great! The check in desk attendant was not friendly and locked us out as we grabbed our luggage and told me to use my code...
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Beautiful yet noisy
The hotel is beautiful but there was a constant noise of the central heating. Breakfast was avergage. This hotel has a lot of potential.

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single night business stay. Very good service and comfortable stay

10/10 Excellent

Bryan, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast of our entire trip.
The breakfast was excellent. We also enjoyed walking in the park behind the hotel.

10/10 Excellent

Elena, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for romantic stay!
Great location, quite area, very romantic, nice garden and VERY VERY friendly staff!!!

6/10 Okay

Simon

Liked: Cleanliness
Pleasant stay but this hotel can be so much more
Chose this hotel for its location to a sports event we were attending. The hotel is impressive when you first arrive. Car parking was limited - possibly owing to a wedding function being hosted at the next door Mille Feuille restaurant. We were advised on check in that the hotel has no dining facilities (other than breakfast). The next door restaurant was occupied by the wedding. No advice was offered on nearby restaurants. As it turns out there are a few to choose from and we ended up eating at de Pistache very nearby which was excellent. Room was hot - aircon not working. Wifi only seemed to allow one device to connect. Breakfast was fine but why not use the terrace on a lovely summer's morning. Generally an OK stay but I think the hotel seems to be under achieving and could be so much more.

8/10 Good

An

Liked: Cleanliness
beautifully hotel, peaceful location
Stayed in June in a room on the top floor, hallway has a musty smell, and room was really hot no AC, woke up in the middle of the night as it was too warm and uncomfortable had to take a bath to cool down so I could sleep again... Hotel just needs minor updating to make it really high end and nice. Rooms were very clean and spacious however just need a bit extra TLC Gorgeous back yard view though and so nice to hear the birds in the morning.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

JC, Dublin

Liked: Cleanliness, property conditions & facilities, room comfort
Check out dining before you book
Good hotel but no evening food available! despite the website describing the restaurant Mille Feuille attached to the hotel.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Leonard

Liked: Staff & service, property conditions & facilities, room comfort
Very brief stay and didn't have opportunity to see surrounding area but staff was great. There was a very strong musty smell in the room.

8/10 Good

Achille, Luxemburg

Liked: Cleanliness, room comfort
Nice place to stay for a romantic weekend
Nice place to stay for a romantic weekend. However strange the hotel closes on Sunday afternoon meaning you can get in if you are staying for the weekend till Monday morning but no staff available in the afternoon. It is impossible to book the night from Sunday to Monday and arrive for check in in the afternoon or evening on Sunday.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely decorated
Convenient location. On site parking. Free WiFi. Nice size rooms.

10/10 Excellent

debbie, Colchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An upmarket hotel in amazing grounds.
We stayed for 1 night in July 2015. The hotel has the wow factor as you drive up to it. Sweeping drive and is in an amazing setting. The interior is clean and spacious with the rooms being luxurious and clean. The breakfast room overlooks the beautiful grounds with self service breakfast that is up to the standard that would be expected. The staff were helpful and friendly. We are already thinking of rebooking.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way
Excellent hotel with extremely friendly and helpful staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Carolyn, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
Stunning!

10/10 Excellent

Trevor, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
What an amazing find, fantastic in every way, we were only sorry that had just booked for the one night.

10/10 Excellent

Luc, Passage West

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
too short a stay
Very nice hotel, very nice interior, bit of a surprise for me to find it in aartselaar, but once i got in I understood

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Check your bill at checkout
I booked on hotels.com for 79 Euros a night all fees included, I had no added fees or services of any kind, they charged my credit card $179.85. Who has time to follow up with claim or disputes?? Dishonest business!

8/10 Good

Phil UK, Swindon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel let down by limited breakfast
Very nice "country manor" style of hotel on the outskirts of Antwerp. It is not close to any railway lines so you need to get that by car (nearest railway station is Berchem). Rooms are very large and bed is comfortable, and internet (cable or WiFi) is very fast. It is a quiet area away from main roads. The only real weakness of the hotel is the restaurant. It doesn't serve a great variety of food and the cold breakfast buffet is really limited for choice. Given that the hotel is in the suburbs and there isn't a huge choice of eateries within walking distance of the hotel, you should bear that in mind before booking.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solhof, the best within a 15 mile radius!
We had a birthday party in the hood and looked for something easy close by but easy access to Antwerp, this location is 15 minutes away from the centre outside peak traffic, max 25 minutes to Brussels outside traffic. The hotel is sparkling clean, easy park, in a real cute castle with its own park/forrest yet less tehn 0.5 mile form the village. We did not use the facilities but if the rooms and surroundings are anything to go by, don't hesitate! Pricing great and beats any other, any, hotel in the Antwerp region hands down. This is our new home in Antwerp. Thank you for the great stay.