安蒂奧基亞飯店式公寓

「No es nada agradable la estancia」

「Un excellent séjour dans cet hôtel situé en plein cœur d'El Poblado, l'un des meilleurs emplacements de Medellín. Restaurants, cafés et vie nocturne sont à deux pas, ce qui rend tous les déplacements faciles. L'endroit est très confortable et luxueux : tout est soigné, moderne et agréable pour se détendre après une journée de visite. On s'y sent vraiment bien. Seul petit bémol : la cuisine complète de l'appartement n'était pas équipée d'ustensiles de cuisine, et la hotte ne fonctionnait pas...

「Great staff. There was a leak in the bathroom ceiling and they moved me to an upgraded room free of charge. Only caveat is the outside noise. The hotel is located where two uphill roads meet, so all the buses, trucks and motorcycles are very load because they're going uphill in 1st and 2nd gear. Can't really blame the hotel for that, but it can get really annoying. Other than that, the hotel good is great; free Netflix, supermarket right across the road, and walking distance to metro.」

「Bad customer service. I booked on the same day and they told me I had to register with them 72 hours before my reservation. I showed up and no one was there. I also called their customer service and one one answered. I was left to book a different hotel last minute. 」

「Tiene una excelente ubicación y unas bonitas habitaciones.」

「I'm going to be fair and balanced on my review. First, the check-in was very antiquated, using fill in the blank forms and lack of awareness of who the guests are. Either Orbitz didn't communicate effectively or their system is very lacking. When arriving, I provided my orbits reservation and showed the receptionist the hotel provided email announcing my reservation. After going through all the steps the reception is asked me for payment, which had already been made through the orbits platform....

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「La habitación muy muy pequeña, solo baño y cama, lejos de metro y buses.」