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"Lovely hotel, returning customers New systems introduced day we arrived- staff very preoccupied and rattled,no greeting when arrived, felt we were completely in the way and an inconvenience to the receptionist, and this continued when we went to the bar - card machines not working and staff stressed and said they wanted to go home ! In the morning, housekeeping tried to get in room several times- trying to again blame the new systems Hotel management - the new systems are not a good customer experience , ruined our stay "

"All good"

"I stay all over the UK and this was the most expensive breakfast I’ve seen. Don’t even pay that price in London!!"

"Lovely clean room. Really nice complimentary breakfast and the staff all smiley and helpful. I didn’t use the gym or laundry so can’t comment on that. Very centrally located. Caird Hall, McManus Museum, Abertay University and main shopping area all within 5 mins walk. Parking available at hotel but also plenty of car parks nearby. "

"Very friendly staff, lovely location "

"Excellent central location on harbour waterfront, friendly staff team, clean, comfortable rooms with ensuite bathrooms. Amazing breakfasts & restaurant meals prepared from locally sourced suppliers, e.g. fresh seafood & local craft ales. Highly recommeded!"

"A nice stay, clean rooms and very polite staff. Breakfast was basic but well priced. "

"Parking was easy this is the best 5 star hotel I’ve ever stayed at. Loved everything about it and the staff were so courteous and professional. It was an amazing stay and we are looking forward to returning"

"High recommended "