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Reviews of Hôtel Alpina

Hôtel Alpina
Route des Amis de la Nature 14, Grimentz, Anniviers, VS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 134 reviews" "
Rating 8 - Good. 44 out of 134 reviews" "
Rating 6 - Okay. 6 out of 134 reviews" "
Rating 4 - Poor. 1 out of 134 reviews" "
Rating 2 - Terrible. 0 out of 134 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
The incredible attitude of all staff - respectful but friendly. Perfect balance of service and welcome. Absolutely extraordinary gem of a hotel
Stayed 8 nights in Dec 2023

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. Staff helpful and friendly, great breakfast and comfortable beds. Village is amazingly cute/ beautiful.
Stayed 1 night in Jul 2023

10/10 Excellent

Jens viggo

Traveled with family
Liked: Cleanliness, staff & service, room comfort
BEst location in Grimentz
Perfect location for a family holiday
Stayed 2 nights in Dec 2022

10/10 Excellent

Jens viggo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
This is a fabulous hotel for a family ski trip. Located opposite the lift and with a nice spa in the basement.
Stayed 2 nights in Dec 2022

8/10 Good

George, Edlibach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

6/10 Okay

Arjun

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great staff. Bad pillows.
The view was lovely. The staff were really nice. However their pillows were literally 10 years old and mattress was so soft and old, I couldn't sleep all night. The pillows basically have no feathers left. Hence the sleep was bad, and there's no one present at night whom I could ask for help.
Stayed 1 night in Oct 2021

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

malek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2021

6/10 Okay

Usha

Liked: Cleanliness, staff & service
Disliked: Room comfort
While the reception staff is very friendly, we were sorely disappointed with the room. Very small rooms, hardly any room to move around. Felt very claustrophobic. Bathroom though small was clean but shower was so narrow leaving any room to turn around! Breakfast was okay. Not going back!
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
No coffee or tea in room. Balcony view was of street not mountains. Staff was very good and helpful.
Stayed 3 nights in Aug 2019
Response from Alpina Team on 2019/10/16
Hello, Thank you for your comment. We are happy to read that you enjoyed your stay in our hotel and more particular our staff. Some of our room has street view and some of it mountain view. Don't hesitate to ask us for a mountain view fo your next trio. If we can, we will give you a room with moutain view. Best regards,

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice for Grimentz
Amazing location. Great amenities and space in the room. Excellent breakfast.
Stayed 2 nights in Jul 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpina: Great Location, Food, Service
Fabulous hotel with excellent dining, hot tub, great balcony, easy access to public bus —- and right next to the two great lifts to spirit you up top for summer hikes, or winter skiing. The old town is just steps away, as are several equally fine restaurants, but being able to bus in, and stumble across the street to the ski lifts make this a real find. The hotelier was very professional, seeing to every need, joking with customers in four languages. The hotel included free access to lifts and local buses, meaning our hikes were at Moiry Glacier, atop Zinal Lift for a weekend songfest & party, and and a second peak just above the hotel with a 90 minute return walk that was out of Sound of Music. Hit the hot tub, catch snacks, cold beer and sandwiches at the nearby grocery store and pastry shops, it’s a smash village to a valley with constant views.
Stayed 3 nights in Jun 2019

10/10 Excellent

Dominik, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and modern
The hotel is cute and recently renovated. The room was clean and comfy. Bathrooms are kept very modern. The SPA section is small but well put together and modern.
Stayed 7 nights in Feb 2019

8/10 Good

Frederic

Liked: Property conditions & facilities
Disliked: Room comfort
Very nice week-end
Very nice week-end, perfect location, nicely renovated and good restaurant/breakfast. Beds are awfully soft and old. Service could be better, parking is super narrow.
Stayed 2 nights in Feb 2019

10/10 Excellent

Jens viggo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a family weekend ski trip
You could not be better located for the lift in this small but excellent ski area
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpina Amour!
Amazing stay at hote alpina! Great service, lovely staff, excellent restaurant (breakfast and dinner) and perfectly located next to the slopes
Stayed 2 nights in Dec 2017

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend Hotel Alpina!
I had an excellent stay at Alpina. The rooms are basic: clean and comfortable but would benefit from a renovation/uplift at some point in the future. The Wifi works excellently. The staff are fabulous, so friendly. The restaurant is good (super breakfast included, and a good dinner for reasonable price). The bar in the restaurant is cool. Best of all, it is 20 meters from the gondola/lifts. I highly recommend Alpina!

6/10 Okay

Bruce, Los Angeles, California, USA

Liked: Staff & service
Disliked: Cleanliness
A Bit Disappointing
Good Location, the rooms were comfortable and in good shape, and the staff was great; but, I felt the following were negatives: 1). The Wi-Fi could not be used in the rooms but only in the Lobby, 2). When you left the Hotel temporarily you placed your Room Key in a Board by the Front Desk where anyone could have taken it and robbed the Room, 3). European breakfast was sub-par, especially as to variety and choice, and 4) Room cleanliness was not excellent.

10/10 Excellent

Olivier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Yolande

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nourriture de qualité, chambre chaleureuse, personnel accueillant.
Stayed 1 night in Nov 2023

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Personal und gute Lage!
Stayed 1 night in Oct 2023

8/10 Good

Jasmina

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Hans-Jürgen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Rolf

Stayed 2 nights in Sep 2023

10/10 Excellent

Roland, Freiburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel. Sauber und schön eingerichtet. Hatte mein Ladekabel vergessen, aber man konnte mir aushelfen.
Stayed 1 night in Sep 2023

10/10 Excellent

Godi und Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
😀
Stayed 2 nights in Sep 2023

10/10 Excellent

Pierre

Stayed 2 nights in Aug 2023

8/10 Good

Olivier

Stayed 1 night in Aug 2023

8/10 Good

stephane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel charmant et bienveillant, accueil parfait, hôtel magnifique et bien situé. Un petit bémol pur la literie.
Stayed 4 nights in Aug 2023

10/10 Excellent

Bayraktar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dans un village merveilleux cet hôtel est excellent
Stayed 1 night in Jul 2023

10/10 Excellent

Henna

Stayed 1 night in Jul 2023

8/10 Good

Pierre

Stayed 2 nights in Jul 2023

10/10 Excellent

Hansjörg

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Personal und sehr gute Gastronomie
Stayed 2 nights in Jun 2023

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Carole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Séjour dans un hôtel typique de la région, au bord de pistes et dans un superbe bel village
Stayed 3 nights in Mar 2023

10/10 Excellent

Dominique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre calme, petit-déjeuner top et emplacement idéal pour le ski. Terrasse superbe. Excellent Spa extérieur. Rien de négatif à signaler.
Stayed 3 nights in Mar 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Koichiro

Liked: Staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Feb 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour du 05-06.02.2023
Top Hôtel au plus près du départ de le télécabine, SPA (à réserver) top et dans le style de la station ! Restaurant avec une carte sympa et a des prix relativement raisonnables Un bémol : le service sur la terrasse à 3 personnes : + de 30 minutes pour être servi ... bon on y va depuis des décennies et c'était la 1ère fois Résumé : TOP adresse et merci
Stayed 1 night in Feb 2023

10/10 Excellent

Willy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l'emplacement génial
Stayed 2 nights in Jan 2023

4/10 Poor

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor quality hotel charging premium prices.
As soon as we arrived, the receptionist looked like she did not want to be there. We had booked a place in the Spa and she did not provided the towels and robes, etc before going up to the room so we had to get dressed again and come to ask for the towels. There was no help in directing us to our room. As soon as we got to the spa, there was an employee on the adjacent room staff room and she was angry that we (by mistake) entered the staff area. As soon as we go to the spa, the floor was quite dirty with and towels strung around on the floor. It looked like no staff had been there to tidy up for a long time. This is not exactly what I was expecting for the price we paid. I will most certainly will not return to this hotel that charges you premium price for a poor quality service.
Stayed 1 night in Jan 2023

8/10 Good

Reto

Liked: Cleanliness, staff & service, property conditions & facilities
Schon etwas in die Jahre gekommen aber aussergewöhnlich sauber👍 Einziger Mängel, der Service auf der Terrasse kann verbessert werden, würde auch Umsatz steigern. Und im Wellness geniesse ich gerne Ruhe aber klar, wenn Kinder mit im Urlaub sind, dürfen sie auch mal kreischen. Alles in Allem👍👍👍👍
Stayed 4 nights in Jan 2023

10/10 Excellent

Thierry

Stayed 1 night in Dec 2022

10/10 Excellent

Natascha

Stayed 2 nights in Dec 2022

8/10 Good

Francoise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles tip top, Zimmer klein aber fein
Stayed 1 night in Oct 2022

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022