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"An excellent location. Excellent parking. Beauty view. Incredible restaurant. Management and staff who truly care. Management is very in tune with everything around them, and show a clear focus on providing a premium guest experience. All hotel owners, management and staff should take a page from the fine folks at the Old Orchard Inn, and how they are committed to making improvements every day. Large and small details alike get their focus ... * Premium check in experience. You can see the focus on continuous improvement here. * Little things like recently moving vending machines and trash bins closer to the front desk to be more convenient and practical for guests. * Smiles and engagement from staff - custodians, restaurant, lobby, management, etc. * Very approachable staff. Very accommodating. Excellent communications. * Went the extra mile to ensure my family and I were very well treated and that we have a fantastic experience. Even paid attention to a minor note in a prior email that it was our son's 19th birthday and added a special touch. Very classy! The management and staff at the Old Orchard Inn truly care about their guests' experience, and this was on full display especially at our last stay. Can't thank James Clouthier and Mark Lowe enough. We will see you again soon, Old Orchard Inn! "