2/10 Terrible
Chiayu
Traveled with family
2024/4/12
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughout our stay, the facility just didn't felt being tended to at all - e.g. when we arrived no one was at the front desk. We had to wait for ~20 mins until I found the guy sitting outside in his personal car on his phone. Same thing when we checked out. The public areas were very dim, one of the vending matching room water had leaked through the roof and was pooling on the floor. The room was very dusty and must had pet before as it triggered minor allergy reaction in my kid. I also have to complain about the breakfast - the hotel advertises "hot" breakfast but when we got there all we got was a few plain bagels, and cold waffles, some cereal, some juice and a urn of coffee. Again, no staff was tending the "breakfast bar". It's barer than the most bare continental breakfast I have seen before. I have photos to back up all my descriptions above. All in all, I think the owner of this hotel put no heart/effort into the service they offer. I felt scammed for the $100 a night I paid. Really bad experience.
Chiayu
Stayed 1 night in Apr 2024