「Terrible experience — avoid this hotel.
I booked and paid for a Penthouse Suite, but upon arrival the hotel gave me a lower-category room while pretending it was the Penthouse. This was completely unacceptable. When I discovered the issue and challenged them, they initially tried to push the responsibility onto Hotels.com instead of taking accountability.
Only after I insisted very firmly did they finally refund me. In my opinion, this is not a simple mistake — it felt like an attempt to...
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
