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Reviews of Hilton Garden Inn Anderson

3 out of 5
Hilton Garden Inn Anderson
115 Destination Blvd, Anderson, SC

Reviews

8.8

Excellent

Rating 10 - Excellent. 303 out of 515 reviews" "
Rating 8 - Good. 143 out of 515 reviews" "
Rating 6 - Okay. 36 out of 515 reviews" "
Rating 4 - Poor. 24 out of 515 reviews" "
Rating 2 - Terrible. 9 out of 515 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here as it’s close to my family. Also having everyone meet for breakfast was a bonus!
Stayed 1 night in May 2024

8/10 Good

melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & comfortable
Stayed 1 night in May 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the staff is great! Very comfortable stay.
Stayed 1 night in May 2024

8/10 Good

Christopher, Pensacola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The AC unit was LOUD !!! I spoke to the manager. That’s the only negative thing about staying there. The hostess at the breakfast was outstanding!!!! What a nice lady!!!
Stayed 1 night in Apr 2024
Response from HGIAnderson on 2024/4/12
Thank you for taking time to provide your feedback. Your comments will help us improve guest experience. We hope to welcome you back in the future so that we may provide you an excellent stay.

10/10 Excellent

Calvin, Philipsburg

Stayed 1 night in Apr 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of check-in and out was perfect.
Stayed 1 night in Mar 2024
Response from HGIAnderson on 2024/4/9
Thank you for taking time to provide your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked with them last minute and they were very accommodating. The room was very clean as well and the bed was very comfortable
Stayed 1 night in Mar 2024
Response from HGIAnderson on 2024/3/21
Thank you for sharing your feedback. We look forward to seeing you again in the future.

6/10 Okay

Tyler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My room only had 1 bath towel in the bathroo for 2 guests. I called to ask for more towels but the phones in the room did not work at all. I called on my cell phone for towels and was instructed to go down stairs and grab at frint desk.
Stayed 1 night in Mar 2024
Response from HGIAnderson on 2024/3/21
Thank you for sharing your experience. We will be sure to share your comments with our staff. We hope to see you again so that we may provide you with excellent servce.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good facility. We liked the option of an on-site restaurant .
Stayed 1 night in Mar 2024
Response from HGIAnderson on 2024/3/21
Thank you for your review. We appreciate your business and hope to see you again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in and nice staff
Stayed 1 night in Mar 2024
Response from HGIAnderson on 2024/4/9
Thank you for taking time to provide your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were here for just one night, but our room was clean and the lady at the front desk was great!
Stayed 1 night in Mar 2024
Response from HGIAnderson on 2024/4/9
Thank you for taking time to provide your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Clarence, Montclair

Stayed 3 nights in Feb 2024
Response from HGIAnderson on 2024/4/9
Thank you for taking time to provide your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Aliyah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was very clean and the front desk girl at night was very nice and professional.
Stayed 1 night in Feb 2024
Response from HGIAnderson on 2024/4/9
Thank you for taking time to provide your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Chris

Stayed 1 night in Feb 2024
Response from HGIAnderson on 2024/3/21
Thank you for your positive review. We look forward to your next visit.

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from HGIAnderson on 2024/4/9
Thank you for taking time to provide your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Sheena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. Staff was very nice. We enjoyed our stay.
Stayed 1 night in Feb 2024
Response from HGIAnderson on 2024/4/9
Thank you for taking time to provide your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Lonnie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great place
Room was very nice and clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Shania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and a great pick!
Stayed 1 night in Feb 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Stayed 2 nights in Jan 2024
Response from HGIAnderson on 2024/1/29
Thank you for your positive review. We appreciate your loyalty and look forward to seeing you again.

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 1 night in Jan 2024
Response from HGIAnderson on 2024/1/29
Thank you for your review. We appreciate you and look forward to seeing you again in the future.

8/10 Good

Angela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onside restaurant was fabulous! All staff was great! Will definitely rebook and recommend both.
Stayed 2 nights in Jan 2024
Response from HGIAnderson on 2024/1/18
Thank you for your positive review. We will be sure to share your sentiments with our staff. We appreciate your loyalty and look forward to seeing you again.

4/10 Poor

Christopher

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I had water drip on my head by the elevator as soon as I got there. Not a huge deal but when I book a room I pay more because I like the to stay at a upper level hotel so I don’t really expect to have that happen when I could have booked a room across the stress for half the price. I really like Hilton hotel, I’ve been a rewards member for years and have never had a problem but this bed was horrible. Worst hotel bed I’ve ever stayed in. You must have a lot of complaints about this, I’ve been to Iraq and slept in a shipping container so I’m not a really fussy person so for the bed to be bad enough for me to repair to this request It was bad
Stayed 1 night in Jan 2024
Response from HGIAnderson on 2024/1/18
Thank you for sharing your experience. We are truly sorry to hear that we did not meet your expectations. Our area had experienced heavy winds and rain for several days and unfortunately this caused a roof leak. We are in the process of having the damaged assessed and repaired. Again, we apologize for your experience and hope to see you again so that we may exceed your expecations.

10/10 Excellent

Stan

Stayed 1 night in Jan 2024
Response from HGIAnderson on 2024/1/18
Thank you for your review. We hope to see you again in the future.

10/10 Excellent

Suree

Stayed 1 night in Dec 2023
Response from HGIAnderson on 2024/1/29
Thank you for providing your feedback. We appreciate your loyalty and hope to see you again.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from HGIAnderson on 2024/1/18
Thank you for your review. We look forward to seeing you again soon.

10/10 Excellent

Lady Krissy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gem of Anderson
Beds were comfy. Spacious and clean. Will stay again! Bit of road noise on the highway side of the hotel but didn't bother us too much.
Stayed 1 night in Dec 2023
Response from HGIAnderson on 2024/1/18
Thank your for your comments. We hope to welcome you back in the future.

10/10 Excellent

Makanjuola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Dec 2023
Response from HGIAnderson on 2024/1/18
Thank you for your review. We look forward to seeing you again.

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from HGIAnderson on 2023/11/20
Thank you for sharing your review. We appreciate your loyalty and hope to see you again in the future.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from HGIAnderson on 2023/11/20
Thank you for taking time to share your sentiments. We appreciate your business and look forward to welcoming you back in the future.

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from HGIAnderson on 2023/11/14
Thank you for taking time to provide your feedback. We appreciate your business and look forward to welcoming you back in the future.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from HGIAnderson on 2023/10/31
Thank you for your review. We appreciate your loyalty and look forward to seeing you again.

10/10 Excellent

Timothy

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing friendly staff, the store in the lobby can be pricey for some but everything was nice and smooth and relaxing.
Stayed 2 nights in Oct 2023
Response from HGIAnderson on 2023/10/30
Thank you for taking time to share your experience. We will be sure to share your comments with the staff. We look forward to your next visit.

10/10 Excellent

Connie

Stayed 1 night in Oct 2023
Response from HGIAnderson on 2023/10/31
Thank you for your feedback. We appreciate you and hope to see you again soon!

6/10 Okay

Taryn

Stayed 1 night in Oct 2023
Response from HGIAnderson on 2023/10/12
Thank you for taking time to provide your feedback. We will be sure to share your review with our staff. We hope to see you again in the future so that we may provide you with excellent service.

10/10 Excellent

Dwight

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing professional atmosphere. Clean and spacious.
Stayed 1 night in Oct 2023
Response from HGIAnderson on 2023/10/11
Thank you for taking time to provide your feedback. We look forward to your next visit!

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and breakfast was great!
Stayed 1 night in Oct 2023
Response from HGIAnderson on 2023/10/8
Thank you for your positive review. We look forward to seeing you next time!

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from HGIAnderson on 2023/10/8
Thank for your positive review! We look forward to seeing you again in the future.

10/10 Excellent

Subrina, Hayesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from HGIAnderson on 2023/10/8
Thank you for taking time to post your review. We look forward to your next visit.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from HGIAnderson on 2023/9/19
Thank you for your positive review. We look forward to seeing you again.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from HGIAnderson on 2023/9/19
Thank you for taking time to post your review. We hope to see you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, friendly service, easy check in
Stayed 1 night in Sep 2023
Response from HGIAnderson on 2023/9/18
Thank you for your review. We appreciate your business and look forward to seeing you again in the future.

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. I would definitely stay there again
Stayed 1 night in Aug 2023
Response from HGIAnderson on 2023/9/18
Thank you for taking time to post your review. We look forward to welcoming you back in the future.

10/10 Excellent

Michael

Stayed 1 night in Sep 2023
Response from HGIAnderson on 2023/10/8
Thank you for your review. We look forward to seeing you again in the future.

4/10 Poor

Richey

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The stay would have been great but the toilet kept backing up. The staff's solution was to bring a plunger and leave at the door.
Stayed 1 night in Sep 2023
Response from HGIAnderson on 2023/9/9
Thank you for taking time to let us know. We will be sure to share your experience with our staff. We hope to see you again in the future so that we may provide you with excellent service.

10/10 Excellent

Keith

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice at front desk
Stayed 1 night in Aug 2023
Response from HGIAnderson on 2023/8/9
Thank you for your positive review. We appreciate your business and look forward to seeing you again in the future.

10/10 Excellent

Lynne

Stayed 1 night in Aug 2023
Response from HGIAnderson on 2023/9/9
Thank you for your review. We look forward to your next visit.

10/10 Excellent

SueAnn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the patio and its accessibility. Thankful for Kim for pointing it out
Stayed 3 nights in Jul 2023
Response from HGIAnderson on 2023/8/9
Thank you for your positive review. We will make sure to share your sentiments with the staff. Looking to forward to seeing you again!

10/10 Excellent

Alisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip from California to South Carolina!
We had a wonderful time in South Carolina. The staff at the hotel were more than informative about antique shops around the area.
Stayed 3 nights in Jun 2023
Response from HGIAnderson on 2023/6/28
Thank you for your positive feedback. We look forward to seeing you again in the future.