Lobby lounge

Reviews of Zaan Hotel Amsterdam - Zaandam

4 out of 5
Zaan Hotel Amsterdam - Zaandam
Ebbehout 22, Zaandam, North Holland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 1006 reviews" "
Rating 8 - Good. 271 out of 1006 reviews" "
Rating 6 - Okay. 35 out of 1006 reviews" "
Rating 4 - Poor. 18 out of 1006 reviews" "
Rating 2 - Terrible. 17 out of 1006 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and would stay again
Stayed 4 nights in May 2024
Response from Front-office Shiftleader on 2024/5/19
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Front-office Shiftleader on 2024/5/19
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Susan

Traveled with group
Everything was wonderful!
Stayed 5 nights in May 2024
Response from Front-office Shiftleader on 2024/5/12
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Front-office Shiftleader on 2024/5/12
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front-office Shiftleader on 2024/5/12
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Marion

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Comfortable rooms, great service and great breakfast.
Stayed 9 nights in Apr 2024
Response from Front-office Shiftleader on 2024/5/12
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

8/10 Good

Alan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a really convenient spot. 2 minutes from the station and same from town with plenty of shops, bars and restaurants if you fancy a change from the hotel bar and restaurant, which are both relly good and friendly. An easy 12 minute train ride and you are in the centre of Amsterdam with plenty to keep you entertained and loads of history to see. Highly recommend the canal tour .. we used eco boats who were great, but there are a lot of options.
Stayed 3 nights in Apr 2024
Response from Front-office Shiftleader on 2024/5/12
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

8/10 Good

Sarah

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is lovely and easy to reach from the Zaandam train station. The rooms are clean, but a bit sparse and could do with more furniture in them. The rooms do not match the sleekness of the hotel and are a little basic for the price. Would expect water to be available in the room and a better select of tea/coffee. The bar staff are lovely though and the drinks and snacks were very good.
Stayed 3 nights in Apr 2024
Response from Front-office Shiftleader on 2024/5/12
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Amanda

Traveled with family
Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Front-office Shiftleader on 2024/5/12
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Tina

Traveled with partner
Liked: Amenities, property conditions & facilities
First impression was not good as the girl that checked us in was grumpy and rude. All of the other desk staff were lovely after that. Initial impression of the room was not overwhelming. The bathroom floor had not been mopped, had to call for towels and toilet paper, were given 3 Kleenex in the box, shampoo was not enough for one person….. and the decor looks much older then the age of the hotel BUT the bed was super comfy so we had a good rest, the hotel was quiet, shower was great and the breakfast convenient (food wasn’t anything spectacular, but it did the trick). Good value for the money and close to the train, groceries, shopping, restaurants so a good deal overall.
Stayed 3 nights in Apr 2024
Response from Front-office Shiftleader on 2024/5/12
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are very sorry to learn that not all employees have met your expectations. We think it is the most important that our guests experience a comfortable stay. The employees are usually very accurate with regard to assisting the guests and are very welcoming and friendly. The situation you describe therefore does not match the standard we aim to strive for. We will take this into account and do our best to improve the mentioned aspect. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, great amenities in the rooms and two minutes from the train station. The breakfast was nice as well, lots of options!
Stayed 2 nights in Apr 2024
Response from Front-office Shiftleader on 2024/5/12
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Inci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean ,very close to train station,staff was nice,breakfast was nice,bed and cussion was little bit hard but not very uncomfortable.Room was big and renovated ,big window which was nice for to have fresh air.Room cleaned every day,new towel soap,shower and body cream and hair conditioner replaced every day.there was hair dryer.If i go back to Amsterdam again I would definately stay in this hotel.Thanks to staff
Stayed 4 nights in Mar 2024
Response from Front-office Shiftleader on 2024/4/5
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front-office Shiftleader on 2024/4/5
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel with great breakfast and a great bar and evening snacks and meals, the location is fantastic for travel to amsterdam as it is right by the station and zaandam is also a great place. My only complaint is the staff were very stern and very slow with check in, also we came home late after a long day in amsterdam and wanted a shower before bed only to find the hotel cleaning staff had made up the bed and cleaned the bathroom but had taken all our towels and not replaced them so we had none in the room at all so had to go down and ask for more which took ages it was also dissapointing after a long day of walking and exploring.
Stayed 3 nights in Feb 2024
Response from Front-office Shiftleader on 2024/3/5
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

4/10 Poor

Zahra

Disliked: Cleanliness, property conditions & facilities
Upon arrival at the hotel, you are greeted by a pleasant sleek decor and friendly reception staff. However, the positive experience quickly turned sour when I entered my room. It was small, dingy, and emitted a foul odor. Despite my request to view another room, I was informed that none were available for viewing and that they were all the same size. As a solo traveler who had booked a double deluxe room, I was extremely disappointed. The inconsistency in responses from different staff members regarding the room sizes was concerning. The room I was given was uncomfortably small, with limited space to move around. The carpets were dirty, the bedding subpar, and the only redeeming quality was the view from the window. The bathroom, on the other hand, was disproportionately large compared to the room itself, with a lingering unpleasant smell. The hotel's focus on renovating the restaurant and foyer rather than the rooms was evident. Despite the restaurant appearing nice and the staff being exceptional, I would not consider staying at this hotel again due to the unsatisfactory room conditions.
Stayed 3 nights in Feb 2024
Response from Front-office Shiftleader on 2024/3/1
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for your detailed review. We are sorry to learn that the hotel accommodation has not been able to completely meet your expectations. We will take this into account and do our best to improve the mentioned aspects as they are very important to maintain good service. We think it is very important that our guests experience a comfortable stay and want to help as best as we can. Hopefully you may give Zaan Hotel Amsterdam Zaandam a second change in the near future.

10/10 Excellent

Danielle Cole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 2 nights in Dec 2023
Response from Guest Relations on 2024/2/21
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Seyi

Stayed 2 nights in Feb 2024
Response from Guest Relations on 2024/2/21
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

8/10 Good

Jackie

Liked: Cleanliness
Great holiday . Staff super freindly
Stayed 3 nights in Feb 2024
Response from Guest Relations on 2024/2/21
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

AQIB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Guest Relations on 2024/2/11
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Front-office Shiftleader on 2024/2/7
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

2/10 Terrible

Alexandria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Front-office Shiftleader on 2024/2/7
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for your detailed review. We are sorry to learn that the hotel accommodation has not been able to completely meet your expectations. We will take this into account and do our best to improve the mentioned aspects as they are very important to maintain good service. The reception can also assist you if you are dissatisfied with the provided room, by providing a room move for example. We think it is very important that our guests experience a comfortable stay and want to help as best as we can. Have you perhaps made this known? Unfortunately the reception was not aware of this at the time of your stay. Hopefully you may give Zaan Hotel Amsterdam Zaandam a second change in the near future.

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Front-office Shiftleader on 2024/2/7
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Gabrielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. This is a 6th time staying here and tbh I’ll always come back. Easy location, right near the Zaandam station, 12 min journey to Amsterdam central
Stayed 3 nights in Jan 2024
Response from Front-office Shiftleader on 2024/2/7
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, less than 2 minutes from the station with great links to Amsterdam and the airport. Very comfy rooms
Stayed 3 nights in Jan 2024
Response from Front-office Shiftleader on 2024/1/30
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The Zaan Hotel was excellent. The staff went all out to accommodate us. Our room was
Stayed 4 nights in Jan 2024
Response from Front-office Shiftleader on 2024/1/11
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

8/10 Good

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Guest Relations on 2024/1/1
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at Zaan Hotel. From the moment on arrival I was welcomed and everything clearly explained to me. The facilities were clean and simple to use. The close proximity to the easy to use transport made travel to other towns and around Amsterdam incredibly easy. The town was also very lovely as well just past the station. Would definitely recommend staying here if you want a quieter experience near Amsterdam and also if you plan on going to various attractions such as Ajax Stadium, Zaanse Schans or the museums in Amsterdam.
Stayed 4 nights in Dec 2023
Response from Guest Relations on 2023/12/25
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

liz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zaan Hotel was just steps away from the Zaandam rail stop. Restaurant on site was excellent and breakfast had good offerings. Chic and lovelty hotel near the canal with a shopping strip with anything you need.
Stayed 4 nights in Dec 2023
Response from Guest Relations on 2023/12/18
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Sylvie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
Awesome place in an awesome location. Close to Amsterdam and de Zaanse schans. Staff were amazing. Will definitely stay here again.
Stayed 2 nights in Dec 2023
Response from Guest Relations on 2023/12/18
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Giuseppe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great alternative to staying in city centre
Ideal location for a trip to Amsterdam just a short train ride to the city centre really good hotel this is the second time I’ve stayed and will definitely use it again on my next visit
Stayed 3 nights in Nov 2023
Response from Guest Relations on 2023/12/9
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Hui Guat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area.
Stayed 2 nights in Nov 2023
Response from Guest Relations on 2023/12/9
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and quiet, great for travel into Amsterdam
Stayed 4 nights in Nov 2023
Response from Guest Relations on 2023/12/9
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Amsterdam
Although it is removed from Amsterdam center I liked that. An easy 20 minutes on the train and your at centraal station, from there tram or metro get you anywhere. Loved the vibe of this city. Now one of my favorites.
Stayed 1 night in Nov 2023
Response from Guest Relations on 2023/11/23
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Guest Relations on 2023/11/23
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Guest Relations on 2023/11/23
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, close to the subway. 15 min train trip from the hotel to the center of Amsterdam
Stayed 5 nights in Nov 2023
Response from Guest Relations on 2023/11/18
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Robert John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Good hotel and it’s in a good location. Friendly staff
Stayed 4 nights in Nov 2023
Response from Guest Relations on 2023/11/10
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location.
Great location next to the station, modern and cosy hotel.
Stayed 2 nights in Nov 2023
Response from Guest Relations on 2023/11/9
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Meghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely hotel and definitely worth the money, we saved a lot of money by buying travel passes for the train station (which is within 5 minutes of walking from the hotel) and staying out in zaandam instead of central amsterdam. The staff was very friendly and helpful. Additionally i had accidentally forgotten an item in my hotel room and they were in contact with me within a few hours offering solutions! Would definitely recommend for anyone travelling for both business or leisure!
Stayed 4 nights in Nov 2023
Response from Guest Relations on 2023/11/9
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

8/10 Good

George, Cathedral City

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent shower in the room. Breakfast buffet was good, but on the expensive side for what was offered. Dining options in the restaurant were reasonably priced and quite good.
Stayed 3 nights in Oct 2023
Response from Guest Relations on 2023/11/9
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location 👍👍👍
Stayed 3 nights in Oct 2023
Response from Guest Relations on 2023/11/9
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

8/10 Good

Helen

Stayed 3 nights in Oct 2023
Response from Guest Relations on 2023/10/27
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Guest Relations on 2023/10/27
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Mary, Kansas City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this property. The room was great. They do have all the different plug outlets( only one US plug though). Ours didn’t work for some reason, but we packed a converter and it worked out. Also clock has usb ports and all the phone connection ports which was super helpful. The breakfast was great, many options to be had. The bed was oh so comfy. Bar was expensive and I had one drink there, bartender runs between restaurant and bar so many times no one is there. We ate at the restaurant the first night since we were so tired from traveling and had a wonderful Greek salad and soup. We actually went back one other time a few nights later and the same salad was awful. Barely any lettuce, all peppers and feta, no cucumbers, barely tomatoes and no seasoning in dressing. 👎. Deserves low rating on their food. Hotel is super convenient to trains, 12 min to be in center of Amsterdam. Grocery store across the street was reasonable but only took cash, no cards. So bring some euros. All in all a good stay.
Stayed 6 nights in Oct 2023
Response from Guest Relations on 2023/10/13
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Bheerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Guest Relations on 2023/10/13
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Anwar, LOD

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Oct 2023
Response from Guest Relations on 2023/10/13
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Guest Relations on 2023/10/13
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic friendly hotel
Stayed 4 nights in Sep 2023
Response from Guest Relations on 2023/10/5
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

8/10 Good

Samir

Stayed 7 nights in Sep 2023
Response from Guest Relations on 2023/10/3
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.

8/10 Good

Annie, Las Vegas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to the location and room, everything was amazing! The only negative would be the food for dinner in the hotel restaurant.
Stayed 3 nights in Sep 2023
Response from Guest Relations on 2023/10/3
Dear Sir or Madam, Thank you for visiting Zaan Hotel Amsterdam Zaandam and for taking the time in leaving such a detailed review. We are happy to read how you enjoyed our product and service. We hope to have the pleasure of welcoming you again at Zaan Hotel Amsterdam Zaandam.