My experience at Castle Zaman was extremely disappointing. Honestly, this was one of the worst hotel experiences I have ever had.
There was no drinking water available, and even when I asked the staff for water, they wanted to charge me extra for it. There was no breakfast in the morning, which was very disappointing and unacceptable for a hotel.
The staff were not welcoming or friendly, and their attitude and customer service were extremely poor. Instead of making guests feel comfortable, they made the entire experience frustrating.
On top of that, it felt like they wanted to charge extra for absolutely everything. Nothing seemed to be included, and every little thing came with an additional cost.
The cleanliness, hospitality, and overall service were far below expectations. A hotel should provide basic necessities, respectful treatment, and a comfortable stay. Unfortunately, Castle Zaman failed on all of these.
I would not recommend this place to anyone. Save your money and book somewhere else. Definitely not worth the experience or the money!