Find Hotels with a Pool in Amherst, OH

"Bath dirty, floor caving in, no ac, no towels, microwave dirty, very horribly smelling chlorine smell. I am thankfully they did allow me to stay the night with out being charged for the night and then I left with out being charged my other nights. Staff was very professional and how they handled accommodating for the issues. Also you will have to wait for staff to be able to handle any of the issues that I had that I needed fixed immediately since I was with younger children and the chlorine and no ac caused me to have issues with burning in my eyes but again very professional staff in the front end and allowing no charge for the night. "

"Staff try to charge you for EVERYTHING & my daughter caught pink eye from the pools being dirty "

"There should be some material offered to you at check in about what time the game room, ice cream place and pool hours open up "

"Rooms are clean and spacious, but pretty basic. The pool areas, atrium, & bar/restaurant are nice. The kids love the ice cream shop and Starbucks on-site. It’s our “go-to” place when staying in Sandusky. "

"This hotel was lovely! Great breakfast too. Thank you!! "

"Great check in process. Super friendly and accommodating!"

"There was no breakfast whole weekend. No pool or hot tub. No elevator whitch they should tell people. "

"I am writing to bring to your attention an unfortunate experience during our recent stay at the Crowne Plaza Cleveland Airport by IHG on April 3rd. Upon arrival, I was met by a front desk agent (white male, older with glasses) who displayed unprofessional behavior, including using inappropriate language immediately after a phone call and maintaining a dismissive attitude toward me. When I inquired if there was an issue, he did adjust his demeanor; however, the initial interaction was concerning. We had reserved two rooms on the second floor, traveling with three senior citizens and two children. Shortly after check-in, we were informed that the elevator was out of service. This presented a significant inconvenience for our group and impacted our overall experience. Additionally, I noticed that the condition of our rooms did not appear to meet Marriott standards. I have photographs that I would be happy to share for your review. There was no receipt sent upon checkout, even after requesting an email. I wanted to bring this to your attention, not only to address the immediate issues but also to ensure that future guests do not encounter similar challenges. While I understand that operational issues can occur, the combination of unprofessional staff behavior and facility limitations made our stay difficult."

"Rooms were clean."