「I cannot possibly put into words how appreciative we were of the staff. They were so kind, caring, accommodating. Following a family tragedy, they took every bit of stress out of finding last minute lodging for a very large group of people. Beyond the lodging, they provided empathy and compassion. Thank you so much to everyone at SpringHill Suites! 」
「Property is great and location is close to many conveniences. One issue with property we experienced was that all the outside lighting went out around 8:30 -9:00 pm just as it started to get dark. Parking and entrance area all pitch black.」
「I tried to contact the staff at 10 o'clock, but no one answered. Even when I called 500, no one answered. It's really terrible!!! I have never seen a hotel without any staff or security personnel. I did not successfully check into the hotel and I hope the hotel can refund me!!!」
「My friend and I were going to a concert at the Koka Booth Amphitheatre and this hotel is walkable to it. Room was huge, staff nice, place clean and very good breakfast. 」
「Hotel itself was great. Very clean and updated rooms and common area. What puts them at 5 stars is the staff. Every employee I walked by greeted me including 2 I passed by in the parking lot. I highly recommend!」