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Reviews of Amaris Hotel Ambon

2.5 out of 5
Amaris Hotel Ambon
Jl Diponegoro 82, Ambon, Maluku

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 16 reviews" "
Rating 8 - Good. 11 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Rooms,staff, breakfast and the shower are all excellent
Stayed 3 nights in Apr 2019
Response from Ray - Ecommerce on 2019/11/29
Thank you for giving reviews and Thank you for choosing Amaris Hotel Ambon as a means of accommodation for you while you were in Ambon.

8/10 Good

Kenneth C, ambon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sheet on the bed where stained with either lipstick or blood. Housing didn't seemed shocked but changed them immediately
Stayed 1 night in Aug 2018
Response from NORA - E Commerce on 2018/8/31
Dear Mr Kenneth, Warm Greetings from Amaris Hotel Ambon Thank you for all the input you provide in terms of our hotel services and facilities during your stay here. it's an honor for us because of the many hotels in Ambon, but you prefer to stay at our hotel. we apologize if you stay here there are things that disturb your comfort. and for the input and results of the reviews that you provide about our hotel, we have made it as a benchmark for continuously improving our services, so that we can always provide the best. we are happy to wait for your return at our hotel. THANK YOU SO MUCH :) Regards, Nora- E Commerce

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good staff also near by foods
We will like to recommend to others also delicious breakfast
Stayed 4 nights in Sep 2017

8/10 Good

Hari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean room, need improvement in breakfast
Stayed 2 nights in Aug 2017

8/10 Good

Alderina, Jakarta

Liked: Staff & service
Easy to Find Dinner or Supper
Would like to go back since you can find food easily. KFC downstair and Yellow Rice right on the corner.

8/10 Good

Dessy, Jakarta

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location
Location at the main street of Ambon, Jl. Diponegoro, make this hotel is easy-reached.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
a disappointment
I had booked to stay here for 3 nights but left after 2. I wanted to leave after 1. It seems to me that staff at this hotel has no concept of international standards of hospitality. Perhaps this it partly due to the poor language (English) skills of staff. When I first checked in I was surprised at how small the room was. There was also had an unpleasant smell (Staff brought in an air purifier.) The lockbox was locked when I arrived and could not be opened by staff. It took 90 minutes for the lockbox to be exchanged (I was asked to wait for 10 minutes to have it fixed.) I requested a second bedsheet which is apparently not standard at this hotel. I was first told this was impossible and when I repeated the request the next day I was told that it would be looked into. Nothing was ever done. Breakfasts were complimentary but nothing special. I hate second hand smoke while eating and there was an abundance of that from the surrounding tables at breakfast. In fact the whole center atrium from the first floor to the 6th was typically filled with smoke so that when you open the door of your room it was immediately noticeable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Net hotel
Schoon hotel. Vriendelijk personeel. In een straat met diverse eetgelegenheden
Stayed 11 nights in Oct 2019
Response from Ray - Ecommerce on 2019/12/1
Bedankt voor het geven van beoordelingen en bedankt dat u Amaris Hotel Ambon hebt gekozen als accommodatie voor u terwijl u in Ambon was.

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2019

8/10 Good

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Fredrik

Liked: Room comfort
Ambon
Bra läge. Hyffsat pris i förhållande till standarden.
Stayed 1 night in Jan 2019
Response from Ray - Ecommerce on 2019/12/1
Bedankt dat u Amaris Hotel Ambon hebt gekozen als accommodatie voor u, terwijl u in Ambon was, en bedankt dat u ons beoordelingen gaf. we zullen altijd dynaimc en u oprecht en graag van dienst zijn.

8/10 Good

L, Rotterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijn hotel
Hotel is prima! Goede service. Het ontbijt is voor als je het liefst Hollandse ontbijt wil heel karig..maar warm eten is er volop keuze. Hote is aan een drukke straat weg. Naast het hotel is KFC en er is een supermarkt in de buurt. Een min puntje het hotel is erg gehorig.
Stayed 5 nights in Sep 2018
Response from Ray - Ecommerce on 2019/12/2
Bedankt dat u Amaris Hotel Ambon hebt gekozen als accommodatie voor u, terwijl u in Ambon was, en bedankt dat u ons beoordelingen gaf. we zullen altijd dynaimc en u oprecht en graag van dienst zijn.

8/10 Good

Juhani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambon kutsuu matkailijaa
Uusi ja siisti hotelli. Loistava aamiainen ja ystävällinen henkilökunta. Jäin kaipaamaan uima-allasta. Läheinen minareetti rukouskutsuineen voi häiritä herkkäunisia.
Response from NORA- E Commerce on 2018/5/16
Dear Mr Juhani, Warm Greetings From Amaris Hotel Ambon , We are very grateful for all the best feedback you provide for our hotel. we are very lucky to have the trust of serving the best people like you Sir. and a tribute because of the many hotels in Ambon but you prefer to stay at our hotel (Amaris Ambon). Thank you so much for everything you have done, we really hope Amaris Ambon continues to be the best choice in your heart. we are glad to await your arrival back in Ambon city and special at Amaris Hotel Ambon. See you again Sir. God bless :) Best Regards, NORA- E Commerce +62 81248606525

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Gut!
Gute Betten, nette Zimmer, gutes Frühstück, alles gut
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Kentucky fr.chick ernaast, genoeg restaurant omgev
Mooie omgeving, vlakbij diverse bezienswaardigheden bijv. Gong Dunia
Response from Yance L on 2016/10/29
Dear Mr. Anonymous Thank you to staying in Amaris Hotel Ambon as "Rumah kedua" and to take your time to write a review about us on expedia.com. We hope to see you again on your next visit to Ambon, and we wish you the best of luck in your day to day activities.

6/10 Okay

Richard, Den Haag

Liked: Cleanliness, staff & service, property conditions & facilities
Amaris Ambon
Is geschikt voor jongeren. Vrij basaal maar schoon.