Lovely place but one woman Catrina was amazing as she was left to do everything, check us in , run the pub and restaurant. The room was not very clean. I am handicap and it was hard to get around.
Jennifer
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Marek
情侶出遊
2024 年 9 月 21 日
喜歡:員工素質
The Lake District
Marek
於 2024 年 9 月住了 1 晚
6/10 一般般
STEWART
2024 年 9 月 20 日
喜歡:整潔度
不喜歡:員工素質
STEWART
於 2024 年 7 月住了 1 晚
6/10 一般般
STEWART
2024 年 9 月 19 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
We wre disappointed that our room was never serviced in any way.
The hotel was pleasant , breakfasts were great, but beds should be made every morning, we would not stay again.
STEWART
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Lorna
2024 年 9 月 5 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lorna
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Katherine
團體旅遊
2024 年 9 月 1 日
喜歡:住宿環境和硬體
Lovely hotel, staff very polite and dog friendly
Katherine
於 2024 年 8 月住了 1 晚
6/10 一般般
fiona
情侶出遊
2024 年 8 月 20 日
不喜歡:住宿環境和硬體
The Wordsworth used to be a very distinctive hotel with a pool/ Spa . Had we known it now belonged to the Inn Collection we certainly wouldn’t have stayed . Although our bedroom was clean and the bathroom modern , that can’t be said about the rest of the hotel. The carpets in the hotel are old and stained and everything in need of a refurbishment . Definitely wouldn’t stay again
fiona
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Mark
家庭旅遊
2024 年 8 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location. Rooms comfortable and staff attentive.
Mark
於 2024 年 8 月住了 1 晚
6/10 一般般
Mark
情侶出遊
2024 年 8 月 19 日
不喜歡:整潔度
There were some contact lenses stuck on the bathroom floor so it clearly hadn't been properly cleaned. Breakfast was ok. Had to wait about 10 minutes before someone arrived at reception. Wouldn’t class it as a 4 star experience
Mark
於 2024 年 8 月住了 1 晚
10/10 有夠讚
lorenz
2024 年 8 月 19 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
lorenz
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Nicola
團體旅遊
2024 年 8 月 11 日
We were given a very friendly welcome to this lovely hotel situated in Grassmere Village, the hotel is set in beautifully tended gardens, which unfortunately we did not get the opportunity to use because of the weather. As we were visiting with our friends from New Zealand, we had booked two rooms, both of which were beautifully decorated, clean and spacious, with very comfortable bed. We had a supply of tea coffee and biscuits which were very much appreciated. The staff were friendly and helpful and we would like to say thank you for the upgrade we received. We would definitely recommend this hotel. The village of Grassmere is lovely with a variety of places to eat and quaint little shops, also it is a good point for visiting other areas in the Lake District.
Nicola
於 2024 年 8 月住了 2 晚
8/10 不錯哦
Graham
2024 年 8 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Graham
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Mark
情侶出遊
2024 年 8 月 2 日
喜歡:設施服務
Beautiful outlook, gorgeous room, helpful staff. Best place to stay in The Lakes. Bus goes right past if you want to visit other towns. Great walk around Lake Grasmere and Rydal at your doorstep. Loved it.
Mark
於 2024 年 7 月住了 3 晚
10/10 有夠讚
Gareth
2024 年 7 月 27 日
Gareth
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Ebba
團體旅遊, 家庭旅遊
2024 年 7 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ebba
於 2024 年 7 月住了 2 晚
8/10 不錯哦
真實旅客
2024 年 7 月 24 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Nancy
2024 年 7 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nancy
於 2024 年 7 月住了 1 晚
8/10 不錯哦
Alan
2024 年 7 月 22 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Me and the wife had a really nice stay. Everything we needed was available to us. The room was nice. We really liked the garden seating area, very peaceful. We only had 1 issue during our stay, the breakfast service was unfortunately quite poor, we waited nearly 1 hour for breakfast, I asked the waitress after 45 mins and her response was we are really busy, yet we counted 4 people who came in after us who got there food before us, shame because everything else was great.
Alan
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Carole
情侶出遊
2024 年 7 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
In town centre convenient
Carole
於 2024 年 7 月住了 5 晚
6/10 一般般
Nicholas
2024 年 7 月 7 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
It was trying to be more up market than it was. Particularly the kitchen. If you want to serve small elegant portions they need to be perfect, they were far from perfect. Other than that apart from being forgotton at dinner and left sitting there the staff were good.
Nicholas
於 2024 年 6 月住了 3 晚
6/10 一般般
Lyndsey
家庭旅遊
2024 年 7 月 6 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Lyndsey
於 2024 年 6 月住了 2 晚
6/10 一般般
Diane
2024 年 7 月 1 日
喜歡:員工素質和客房舒適度
We have stayed here a few times now.
I do think this time it felt more run down and is in need of a clean up and modernisation. On checkout we were informed that the new owners are doing this.
The room was clean but the bed linen needed a change.
The staff are lovely and the same ones remain and recognise us each time and make a real effort.
They did upgrade our room too,and it was for a special occasion so that was lovely.
Overall I felt the price we paid was quite expensive as the hotel needs a revamp, but location is brillint and it is the Lake District.
Staff amazing and would like to try it again when it reopens in a year or so.
Diane
於 2024 年 6 月住了 2 晚
6/10 一般般
Roger
情侶出遊
2024 年 6 月 19 日
喜歡:整潔度和住宿環境和硬體
The hotel and room were good. The room was quiet and comfortable with a good bed and sufficient space. Wifi signal not good however, so had to use mobile data instead. The staff were helpful and attentive - when we could find them because there were too few. For this reason they can't answer the phone and group head office doesn't appear to respond to voice messages.
The food really let the place down. For "crusty bread" instead read "dried and tough bread" but no one came by at the right time to complain. Won't be back. Sorry.