Food and atmosphere in the.pub was good. Room was very hot, 0nly a small window so very little air. Beds and pillows very uncomfortable. Room difficult to find and not much help from colleague I asked.
Susan
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Alan
情侶出遊
2025 年 6 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, no fuss, great pub grub and lovely clean and comfortable room. Good value.
Alan
於 2025 年 6 月住了 1 晚
8/10 不錯哦
john
情侶出遊
2025 年 6 月 23 日
喜歡:整潔度和住宿環境和硬體
Convenient, clean, friendly and Great service.
john
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Tess
情侶出遊
2025 年 6 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
Gorgeous hotel in the most stunning location. The staff were so freindly and helpful and the breakfast was also great.
Tess
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Diane
2025 年 6 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent, highly recommended.
Diane
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Natalie
情侶出遊
2025 年 5 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Superb breakfast options, perfect for coast to coast walkers
Natalie
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Beatriz
家庭旅遊
2025 年 5 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nos encantó la decoración del hotel y de la habitación. Las sabanas, cama y almohadas muy cómodas. La atención excelente. Muy bien ubicado cerca de los pueblos mas turísticos pero en las afueras para estar rodeados de vistas y vegetación.
Beatriz
於 2025 年 4 月住了 2 晚
10/10 有夠讚
KATIE
家庭旅遊
2025 年 4 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
When can I come back!
Amazing stay! Clean and with some history too. Excellent location to all places we visited. Staff were really helpful when needed & pleasant. Food was a bit out of our budget but we did eat here & you can see why the quality of food was impeccable. When can we come back?
KATIE
於 2025 年 4 月住了 2 晚
10/10 有夠讚
John
商務旅客
2025 年 4 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
John
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Tracey
商務旅客
2025 年 4 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Business Trip
I was here for work, it was a great base. Wifi was excellent. Service was good. Food was great. Would definitely stay here again.
Tracey
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Christopher
2025 年 4 月 12 日
Christopher
於 2025 年 4 月住了 1 晚
10/10 有夠讚
真實旅客
2025 年 4 月 11 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely stay at the Swan
Very enjoyable stay. Our room was nice & big and the bathroom was spotless. Comfy bed but would have liked a softer pillow. Very friendly, helpful staff.
真實旅客
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Stephanie
2025 年 4 月 11 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic one night stopover
Visit the lakes regularly, normally stopping in a holiday cottage however as we were only visiting for one night booked the Swan at Grasmere and so glad we did. Staff were very friendly and accommodating, room (budget room for £85 B&B) was perfect and large and think was only a budget room as it didn’t have much of a view.
We ate out at the Yan Bistro up the road as we’ve been wanting to go there for some time (which I can highly recommend) so can’t comment on the food at the Swan but what we saw being taken to tables looked very nice.
Breakfast was great with a lot of choice and cooked to order.
Will definitely be staying again and will bring our dog next time as it’s very dog friendly!
Stephanie
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Marc
團體旅遊
2025 年 4 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
Location is fabulous.
Fabulous location, 5 minute walk from centre of Grasmere. Great rooms but bed and pillows very firm only downside. Some people may prefer that. Pub itself has a great menu and beer selection, plus a fabulous breakfast. Great value for money. Public transport all over local area from bus stop outside front door.
Marc
於 2025 年 4 月住了 2 晚
6/10 一般般
Joshua,Leeds
商務旅客
2025 年 4 月 2 日
喜歡:員工素質、設施服務和住宿環境和硬體
Everything about the stay was great, but was disappointed upon arrival to find that the room hadn’t been made whatsoever. Meaning waiting for a new room and the early checkout reduced our overall time there. If it wasn’t for this issue. It would of been overall perfect stay
Joshua
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Kelly
2025 年 3 月 17 日
Kelly
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Robert
團體旅遊
2025 年 3 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good accommodation with great facilities in an amazing location.
Robert
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Michael
2025 年 3 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect little getaway
Was made to feel very friendly for start to finish. The room was lovely, spacious and clean. I mean very clean. The bathroom was spotless.
Location is good, just outside Grassmere and the food was great.
Will definitely stay with this hotel group again.
Michael
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Matthew
情侶出遊
2025 年 2 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel, staff brilliant & good food, the breakfast was excellent. We are not dog owners & liked the fact dog friendly areas are cleared designated & kept well away from the breakfast & bar areas!
Matthew
於 2025 年 2 月住了 1 晚
6/10 一般般
Tamara
2025 年 2 月 27 日
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Not worth the money, will be avoiding this chain
Once again really not happy with this hotel chain, had a bad experience before in Whitby and had the same experience now :( the room was like a motel room in a parking lot and extortionate price for what it was. Will be avoiding this chain in future. Staff were also rude at times and were all sat round socialising at one point when people were waiting at the bar to be severed. Not great
Tamara
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Julie
情侶出遊
2025 年 1 月 16 日
喜歡:整潔度和設施服務
Lovely room ,clean great food.
Julie
於 2025 年 1 月住了 1 晚
10/10 有夠讚
ROBIN
家庭旅遊
2025 年 1 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
ROBIN
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Anne
2025 年 1 月 3 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely stay!
We had a lovely stay. Our room was very comfortable, the food was excellent as were the staff
Anne
於 2024 年 12 月住了 4 晚
2/10 很糟糕
Michael
2024 年 12 月 30 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質和客房舒適度
Hotter than the jobs of hell!!!
I booked this hotel in the langdale valley as a surprise stay for me and my partner. We checked in around 4pm. On arrival the host told us they had a problem with the room the radiator would not switch off and had been like this for a couple of weeks.
We entered the room it was hotter than the hobs of hell !!
We were told to open the windows and give it half an hour. Which we did but made no difference. Even the host said he could not sleep in that room ? He told us they were fully booked and no other rooms were available. I resorted to finding another hotel in Grassmere called the Swan who found us a room and made it ready for us at an hours notice.
My issues with this hotel are…
1 why were we not made aware of the problem with the room “BEFORE “ check in ??
2 No effort was made to find a local Hotel alternative?
3 The host couldn’t give or authorise a refund on the day . Told us we would receive a call the next day .
4 We didn’t get a call back from the Hotel.
5 We had to call 3 x times left messages asking them to call back which they didn’t . In fact I got through at the 4th attempt.
6 I got no apologies for the state of the room and poor communication. Just told to call Hotels.com for refund.
7 There was no attempt to redeem the situation like offering a discount on another stay etc.
My advise to anyone wanting to book this hotel is DON’T !!