Stayed at the hotel for a cycle race, the staff could not have been more accomodating . Lovely room, amazing location and good facilities
Rory
於 2024 年 5 月住了 2 晚
10/10 有夠讚
William
2024年6月8日
喜歡:整潔度、員工素質和住宿環境和硬體
We had a very relaxing two night stay, breakfast was great!!£
William
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Julie
情侶出遊
2024年5月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely amazing. Beautiful hotel and gardens close to Grasmere centre. Staff were excellent and food was delicious. Views from spa and restaurant were gorgeous. I would recommend without hesitation.
Julie
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Lily
2024年4月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
What a lovely place! The staff were very helpful, and the food was delicious.
Lily
於 2024 年 4 月住了 3 晚
8/10 不錯哦
Fiona
家庭旅遊
2024年4月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel, superb location, an absolute treat. Breakfast was plentiful & excellent quality, we received a complimentary room upgrade, made full use of the spa facilities - a godsend after a hard day walking! Lovely peaceful ambience and staff were very attentive.
Fiona
於 2024 年 4 月住了 2 晚
8/10 不錯哦
Keith
情侶出遊
2024年3月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Before we booked this Hotel I spoke to someone there who assured me my dietary requirements would be catered for, unfortunately this was not the case and I had to make do without breakfast cereal (which was even printed on the menu as being available), and a poor excuse for a cooked breakfast. It was not as if I turned up on the spur of the moment, the hotel had plenty of notice I was arriving. Expected more from a supposedly top end Hotel. Its not that difficult to order in gluten free food in this day and age. Disappointed.
Keith
於 2024 年 3 月住了 2 晚
10/10 有夠讚
Sarah
2024年3月1日
Sarah
於 2024 年 2 月住了 1 晚
6/10 一般般
Angela
2024年2月24日
Angela
於 2024 年 2 月住了 2 晚
6/10 一般般
Stewart
2024年2月16日
喜歡:整潔度、住宿環境和硬體和客房舒適度
We won’t be going back!
On the whole we have to say we were disappointed. We’ve stayed here at least 5 times before (no acknowledgement of this) a “Hi welcome back” would have been nice. Dining:- we chose the “Taster menu” very disappointing and expensive. Breakfast was mediocre not what we expected. It seems everything has been cut back.
The Spa was lovely we were fortunate and had the place to ourselves.
The room was clean, toiletries were not great, balcony had a lovely outlook over the river, the room was far too hot and there was no way of making it cooler.
Disappointed having to pay £10 for parking at the hotel (previously free) and almost £10 was added to our bill for gratuity which we weren’t even asked if that was ok.