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Reviews of Sorrisniva Igloo Hotel

3.5 out of 5
Sorrisniva Igloo Hotel
Sorrisniva 20, Alta

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 42 reviews" "
Rating 8 - Good. 6 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Harold, Chicago

Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ice Hotel was a near experience. Sleeping bags kept you nice and cozy. Experience of a lifetime.
Stayed 1 night in Mar 2023

8/10 Good

Sally

Stayed 1 night in Mar 2023

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing place we’ve ever been to. Don’t worry about the cold. You are provided more than ample sleeping bag and we actually found ourselves more than warm enough. The sculptures are stunning as is the lighting and quietness. The excursions available are fantastic and if more than one night in ice hotel is enough for you, you can move into a regular indoor hotel room. There is ample warm common spaces to spend your day relaxing and sitting in front of a fire if you’d like.
Stayed 2 nights in Feb 2023
Response from Caroline Laurhammer, CEO on 2023/2/14
Dear Erik,Thank you so much for your fantastic review of your stay with us in Sorrisniva. Thank you for spending your holiday in the north. I wish you a great 2023, and welcome back.Sincerely Caroline Laurhammer, CEO

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good experience. Nice facilities, friendly staff and beautiful igloo hotel. I thought it was weird that we had to pick up our sleeping bags and pillows and carry them to our room inside the igloo. That process could be more seamless but everything else was great!
Stayed 1 night in Feb 2023
Response from Caroline Laurhammer, CEO on 2023/2/7
Dear Matt,Thank you for spending your holiday in Sorrisniva, and for telling us about your experience. I am very happy you enjoyed your time with us.The reason for keeping the sleeping bags inside the main building is that they are warm when you bring them outside to sleep. But we are happy to assist, I am sorry if this did not give you the best experience before going to sleep. I hope to see you again, and wish you a warm welcome back to us.Sincerely Caroline, Sorrisniva

10/10 Excellent

LIUDMYLA

Stayed 1 night in Dec 2022
Response from Caroline Laurhammer, CEO on 2023/1/27
Thank you so much for your great review Liudmyla,I wish you welcome back to us!Sincerely Caroline Laurhammer, CEO

10/10 Excellent

Yvonne

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgetable Experience👍
Finally my dream came through !!! One of unforgetable experience
Stayed 1 night in Feb 2020
Response from Team Sorrisniva on 2020/2/19
Thanks for your feedback. Love to hear that you had a great Experience.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Team Sorrisniva on 2020/1/10
Thank you!

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The IceHotel was gorgeous. The sculptures were amazing. Beds were comfi and warm, every guest gets 2 sleeping bags. Good food and super friendly and helpful staff
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely had the most amazing time at sorrisniva last week, even with a couple hiccups. We reserved the hot tub, but our time was cut short due to someone else reserving it, but it really wasn’t a big deal to us and the hotel staff still discounted the price for the hot tub. We ate the most amazing dinner we had in our entire trip to Norway, the food was absolutely delicious! We then had a northern lights tour scheduled, the weather wasn’t that great the week we went and it was rainy and cloudy and unfortunately we didn’t see any northern lights that night but the guide was awesome. On our way back the road was so icy downhill that we slid off. My boyfriend and another man from the tour hopped out and pushed the van out of the deep snow. We were back on the road! But 5 minutes later we were sliding down the hill and went right back into the snow. We all hopped out and walked down the hill (I slipped a few times) and the owner from sorrisniva came and picked us up. However there wasn’t enough room for all of us so my boyfriend stayed behind to walk with the guide. Even though things didn’t go as planned, this made our adventure even more memorable. The staff was amazing and made sure we all got back safely. We also did the snowmobile tour in the morning before we left and this was my favorite part of our entire Norway experience. We drove up to the top of a mountain and it was untouched as far as I could see. We flipped our sled but it was still so amazing!!! Thank you!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience, couldn't believe I was actually in an ice hotel. Very friendly staff and delicious food.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The igloo hotel was an amazing experience! It was as cool as it looks (literally and figuratively). I was pleasantly surprised how well I slept in the igloo in spite of the fact that I have difficulty sleeping regularly. As long as you wear a lot of layers you'll be fine. I wore 2 pairs of wool socks, long underwear, pj pants, thermal shirt, hoodie, gloves, and a thin down jacket and was fine. The main downside of the hotel is just that the main "living room" area is very small. We got there late in the afternoon and went on the lights safari while we were there, and dog sledding early the next day, but if we had more time to spend at the hotel it would have been less than ideal. There's nothing really in the area so I'd highly recommend getting out and doing activities anyway though.
Stayed 1 night in Dec 2018

10/10 Excellent

Laila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning and uncomfortable
It may not come as a surprise that sleeping in an igloo is not overly comfortable. I loved the overall experience, and the ice art is incredible. That said, it was much more comfortable to sleep in the lodge and just visit the ice hotel to admire the art. The staff is super helpful, friendly and sweetly authentic. This is one place that still has soul, does not feel like a corporation.
Stayed 1 night in Jan 2024

6/10 Okay

Jose

Liked: Property conditions & facilities
Disliked: Staff & service
Only worth it if u Gona sleep in a igloo suit
I only recomend one day here and only for the experience of sleeping in the suites at the Ice hotel. The 2 best rooms are Aladdin and Divine Femenine. The ice hotel is more like a museum everyone can come to look at the suites and nornal rooms beetwen 10 am and 20.00 in the nigth. After that the ice hotel is only for guests sleeping there. Is cold -5 aprox but u will Get very good sleeping bags and pilows. I asked for extra sleeping bag to be more confortable. The system is that the first guests ariving will choose the suit they like. The ice bar is open 4 times a day only 1 hour at the time and you can only choose beetwen one alcohol free lemonade and a vodka with Curaçao the price is 10-12 euro pr shot glass wich are made of ice. We eated at the Lavoo restaurant couse we saw it had betyr review on internet but the food was disappointing. Don’t eat there couse there are many other restaurants near. Massage over rated and u most pay to use the sauna amd jacuzzi if u wana use it the same day u arive,35 euro or person. I have many recomendations more for this hotel. My insta is bcovip I have been in 97 country’s follow me
Stayed 1 night in Jan 2024

8/10 Good

Tor Magnus

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Flott hotell og konseptet med ishotell. Veldig god frokost. Det ble diverse strømbrudd som så ut til å skape det totale kaos. De klarte ikke servere, ikke styr på hva som ble belastet på rom, så det ble bare tatt etter innfallsmetoden virket det som. Vi var en gruppe på 8 personer som ble overfakturerte. De klarte ikke organisere avtalt transport til flyplass. Vi hadde en time i jacuzzi hvor vi var lovet service, men alt uteble, med unntak av faktureringen. Jeg håper alt dette skyltes strømbruddene og at det normalt sett er bedre styring på ting.
Stayed 1 night in Mar 2023

10/10 Excellent

Ronny

Stayed 1 night in Mar 2023

10/10 Excellent

Tiphaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Hans

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wir hatten für eine Nacht eine der Suiten im Iglu-Hotel gebucht - tolle Erfahrung! Frieren muss man nicht! Die Sauna am nächsten Morgen war Klasse! Wir hatten für den Tag danach außerdem im Hotel noch eine Snowmobil -Tour gebucht. Können wir nur empfehlen! Bucketlist - Done!
Stayed 1 night in Feb 2023
Response from Caroline Laurhammer, CEO on 2023/2/28
Dear Hans,Thank you for spending time in Sorrisniva. I appreciate your lovely feedback, and very happy we were on your bucket list!Sincerely Caroline, Sorrisniva

10/10 Excellent

Simona

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Wonderful
Fantastic and magic experience.
Stayed 1 night in Jan 2023
Response from Caroline Laurhammer, CEO on 2023/1/27
Dear Simona,Thank you so much for visiting Sorrisniva. I am delighted you found it a good experience.Wish you a warm welcome back to us,Sincerely Caroline Laurhammer, CEO

8/10 Good

Karstein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spennende og uttrolig hotell
Spennende. Utrolig og fantastisk. Må oppleves. Utrolig laget. Flotte is skulpturer
Stayed 1 night in Jan 2023
Response from Caroline Laurhammer, daglig leder on 2023/1/27
Tusen takk Karstein,Takk for besøket i Sorrisniva og jeg er veldig glad du hadde en fin opplevelse hos oss.Ønsker deg hjertelig velkommen tilbake!Vennlig hilsen Caroline Laurhammer, daglig leder

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En eksotisk opplevelse
Et fantastisk hotell, en eksotisk opplevelse å bo i ishotellet. Veldig fleksibel og serviceinnstilt betjening, Sorrisniva kan virkelig anbefales!
Stayed 1 night in Jan 2022
Response from Resepsjon, Sorrisniva on 2022/5/4
Hei, Tusen takk for så fin tilbakemelding Sara, det setter vi stor pris på. Vi ønsker deg velkommen tilbake ved en senere anledning.

8/10 Good

Brian Loft

Liked: Cleanliness, property conditions & facilities, room comfort
Levede ikke helt op til forventningerne.
Super lækkert hotel i fantastiske omgivelser. Servicen levede desværre ikke op til forventningerne til et hotel i denne klasse. Rigtigt lækker restaurant med super betjening.
Stayed 1 night in Jan 2022

10/10 Excellent

Oriane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magisk vinterdrøm
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Johs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Sorrisniva on 2021/3/31
Hei Johs, Tusen takk for 10 av 10, det betyr mye for oss! Dere er hjertelig velkomne tilbake ved en annen anledning. Hilsen Helle, Booking og resepsjon Sorrisniva

10/10 Excellent

Kjersti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Kine on 2021/2/13
Thank you for the visit and the review.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Team Sorrisniva on 2020/2/27
Thanks for this nice feedback.

10/10 Excellent

Malkiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig bra
Veldig bra
Stayed 1 night in Feb 2020
Response from Team Sorrisniva on 2020/2/27
Thanks for your review.

10/10 Excellent

Ellen marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Jan Roger on 2020/1/29
Hei, tusen takk for tilbakemeldingen.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic experience!
Absolutely amazing! The best hotel experience we have ever had. We would definitely recommend Sorrisniva to anyone.
Stayed 1 night in Jan 2020
Response from Jan Roger on 2020/1/23
Hello and thanks for Your feedback. Love to hear that you enjoyed the stay at Sorrisniva.

10/10 Excellent

Lone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experince
Fantastisk personligt personale, både ejer af hotellet, personalet i receptionen og i restauranten, der giver den absolut bedste service.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles wie erwartet bestens .Freundliches Personal, hervorragendes Essen, als Zugabe Polarlichter über dem Hotel.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Veldig god mat og fin iskunst!
Restauranten og iskunsten er verdt et besøk, men bruk pengene på noe annet enn å overnatte. Blodpris, 1500,-, for en time i boblebad.
Stayed 1 night in Feb 2019

10/10 Excellent

Oddvar, Kristiansand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En kjempe opplevelse. Anbefales å prøve noe eget
En opplevelse å komme ditt å oppleve det de har fått til i år. Topp betjening og en del opplevelser i form av hundekjøring og snøscotere
Stayed 1 night in Jan 2018
Response from Teanm Sorrisniva on 2018/2/8
Tusen takk for hyggelig tilbakemelding

10/10 Excellent

attilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sul tetto del mondo
un hotel molto particolare, sicuramente da vedere se si ha un pò di spirito d'avventura. la camera è nella parte di ghiaccio della struttura, si dorme bene anche se la temperatura non è proprio estiva.. lo staff è estramente gentile e la location veramente molto suggestiva. le escursioni sono indimentabili.
Stayed 2 nights in Jan 2018
Response from Team Sorrisniva on 2018/2/6
Hi, thanks for the feedback about the ice hotel and the night you spent at Sorrisniva. We are definitely not an ordinary hotel, so we do our best to make the stay as comfortable as possible.