Toilet did not flush, this was reported but no the problem was not remedied. Other guest were noisy , exacerbated by banging from the fire door whenever anyone moved along the corridor. Rooms were not very clean.
Michael
於 2025 年 6 月住了 1 晚
6/10 一般般
ross
家庭旅遊
2025 年 6 月 12 日
Fairly good if you want a well priced decent bed for the night, perfect we stayed whilst playing golf in the area. Pretty good to be fair
ross
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Jacqueline
情侶出遊
2025 年 5 月 25 日
Helpful staff, Great breakfast and comfortable room. Martin was very accomodating.
Jacqueline
於 2025 年 5 月住了 1 晚
10/10 有夠讚
barbara,Castleford
家庭旅遊
2025 年 5 月 22 日
喜歡:整潔度、設施服務和住宿環境和硬體
Quaint hotel with friendly staff who went out of their way to make you welcome. Food reasonably priced and good value.
barbara
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Gill
2025 年 5 月 11 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Very poor customer service, venue very tired and disjointed. No tv working in room and management not interested in this problem. No goodbye on check out, again awful customer service
Gill
於 2025 年 5 月住了 1 晚
6/10 一般般
Terry
2025 年 5 月 4 日
不喜歡:整潔度和員工素質
We found the hotel quite shabby . The hotel has potential, but there is a lack of welcoming hospitality. Room was ok, but needed dusting. Parking on the road extremely hard to find a place close by
Terry
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Dean
家庭旅遊
2025 年 4 月 21 日
不喜歡:整潔度、員工素質和住宿環境和硬體
After confusion regarding breakfast due to the Expedia booking system, the staff were rude, dismissive and said it was our fault for not using another well known webiste !!
When we checked in, there was no mention that breakfast was not included, and even when we added a third room on the day, not once was breakfast mentioned or offered as an extra. When we pointed this out after the confusion, the staff suggested it was our fault for not asking for breakfast. It was not their policy to ask if a guest might want it. They then stated you can only book breakfast via the aforementioned website!!
The rooms were very outdated and a little scruffy, but this wasn't the problem. It was the lack of customer service to come to a resolution regarding breakfast there was not even the change to pay for hreakfast on the day. Any notion of breakfast was refused as it was not booked via the previously mentioned website.
I would avoid this hotel as i feel any issue or problem would be dismissed and handled very rudely.
Dean
於 2025 年 4 月住了 1 晚
4/10 不太好
Richard
家庭旅遊
2025 年 4 月 16 日
不喜歡:設施服務和住宿環境和硬體
Hotel is in need of repair, room so ok beds were comfy our biggest issue was no hot water to have a shower in the morning looking at previous reviews this has been an issue for a while.
Richard
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Marjorie
2025 年 4 月 1 日
喜歡:整潔度
Unfortunately we were told the chef was on holiday so we couldn’t eat at the Schooner. It would have been nice to know that information so we could make alternative arrangement and not be disappointed when we got there and be inconvenienced by having to go back out.
Also there was no hot water and none of us particularly wanted a cold shower
Marjorie
於 2025 年 3 月住了 1 晚
2/10 很糟糕
christopher
2025 年 2 月 23 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
DO NOT BOOK THIS PLACE
DO NOT BOOK!!!
Half finished, dirty, no hot water (constant theme not one off check other reviews), no one contactable. No one on ‘reception’ and no one ever answers phone.
Also offers breakfast - good luck getting that!!! To offer breakfast there has to be someone there to actually provide it, not that I’d want it given no hot water and therefor handwashing or shower facilities in the building.
christopher
於 2025 年 2 月住了 2 晚
2/10 很糟糕
Kenneth
家庭旅遊
2025 年 2 月 17 日
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
We booked in at the bar ran by 1 man who gave us our keys. The bar area was absolutely freezing I think it was warmer outside. Decided to have a beer after 2 hour journey they had no draught beer no coffee or tea the only drink they had was a small variety of bottled beers. Went to drop our bags in room at least there was a small heater in the room but bathroom freezing and no hot water. Went out in a taxi to Warkworth for the night. The next morning we went down at 9 for breakfast there was no sign of anyone in the hotel so left keys on bar and walked out. I would urge you to remove this so called hotel from your website as it is not fit for purpose. They should refund us our money back for the lack of everything at this hotel disgraceful.
Kenneth
2/10 很糟糕
Daniel
2025 年 1 月 13 日
Daniel
於 2025 年 1 月住了 1 晚
2/10 很糟糕
Dani
2024 年 12 月 29 日
Dani
於 2024 年 12 月住了 2 晚
6/10 一般般
Rob
2024 年 10 月 7 日
喜歡:整潔度和客房舒適度
不喜歡:住宿環境和硬體
Room ok but hotel has skeleton staff
Arrived late and no one was there to let me in, despite me calling. Hotel did say it was 11pm final check in so I suppose they did warn me. But I had to sleep on the beach until the hotel phoned me back at 3am.
Rob
於 2024 年 9 月住了 1 晚
4/10 不太好
Matthew
家庭旅遊
2024 年 10 月 6 日
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
Too many lies about hotel
It was clean but the whole hotel is tired. There is no restaurant even thou you advertise on hotels.com. There is no breakfast either had to use an alternative hotel and pay. I wouldnt stay again but it was ok for 1 night.
Matthew
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Irene
情侶出遊
2024 年 9 月 28 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Bed linen inadequate. Cold room. In need of refurbishing. Not a pleasant stay
Irene
於 2024 年 9 月住了 1 晚
2/10 很糟糕
Alison
團體旅遊
2024 年 9 月 22 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Dreadful experience !! We did but stay in the end as it was unclean and staff were unable to communicate well in English and they were surly and intimidating. Do not stay there !!!
Alison
於 2024 年 9 月住了 1 晚
2/10 很糟糕
William
情侶出遊
2024 年 9 月 21 日
Lies about TV which would not wirk
William
於 2024 年 9 月住了 2 晚
6/10 一般般
Beth
2024 年 9 月 20 日
Beth
於 2024 年 9 月住了 1 晚
6/10 一般般
Russell
2024 年 9 月 9 日
喜歡:整潔度和客房舒適度
不喜歡:員工素質
Schooner Hotel
It was extremely clean ,room well equipped, but avoid dining there. The meal was inedible and overpriced. It felt like Fawlty Towers!
Russell
於 2024 年 9 月住了 1 晚
6/10 一般般
Colin Paul
2024 年 8 月 29 日
Colin Paul
於 2024 年 8 月住了 2 晚
6/10 一般般
Carolyn
2024 年 8 月 26 日
喜歡:整潔度和員工素質
There is no parking
Carolyn
於 2024 年 8 月住了 2 晚
6/10 一般般
Penelope
2024 年 8 月 26 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Penelope
於 2024 年 7 月住了 1 晚
4/10 不太好
William
情侶出遊
2024 年 8 月 17 日
不喜歡:員工素質和設施服務
Food choices were poor
William
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Trevor
2024 年 8 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Plain but comfortable room. Bar and restaurant areas exceptoinally and clean and well organised and a credit to the staff; who were welcoming, friendly and always willing to go the extra mile. Food was beyond expectation; this is great place to eat; and takeaways seem to be very popular.