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白天鵝經典旅館的評分

3.5 out of 5
白天鵝經典旅館
Bondgate Within, Alnwick, England

評論

7.6

不錯哦

10 分，有夠讚；298 則評論中有 75 則" "
8 分，不錯哦；298 則評論中有 110 則" "
6 分，一般般；298 則評論中有 73 則" "
4 分，不太好；298 則評論中有 30 則" "
2 分，很糟糕；298 則評論中有 10 則" "

7.8/10

整潔度

8.2/10

員工素質

6.8/10

設施服務

7.0/10

住宿環境和硬體

7.0/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 10 月住了 1 晚

10/10 有夠讚

Neil

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fabulous, our 3rd time staying here spread over a number of years.
於 2024 年 5 月住了 1 晚

6/10 一般般

andrew

家庭旅遊
喜歡：員工素質和設施服務
Poor breakfast serve yourself and limited options
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Naidine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a comfortable stay in our beautiful room, and would stay here again in a heartbeat.
於 2024 年 5 月住了 1 晚

6/10 一般般

Fiona

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Bathroom tiles had dirty grout on the floor and black marks on the walls. The ceiling above the bath was stains. Window in bedroom was dirty and lower pane was cracked. It let the wind in. Public areas were OK
於 2024 年 4 月住了 4 晚

6/10 一般般

Maria

喜歡：整潔度
不喜歡：住宿環境和硬體
The accommodation was perfectly adequate for our 1 night stay. The bathroom definitely needed a refresh. Rusty plugholes etc. the windows also need replacing and the mattress wasn’t great quality. All that said we enjoyed our stay in a spacious room.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Adalaine

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Iit was a gem of a place,ticked all our boxes..
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Russell

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Simon

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, convenient for shopping. Great room and fantastic dining room. Only drawback was a poor breakfast. Not buffet, lack of choice and worse on the second day when there was no chef.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Chris

Very friendly staff and excellent breakfast
於 2023 年 9 月住了 2 晚

6/10 一般般

真實旅客

家庭旅遊
Most dissapointing of all pur hotel stays in UK needs deep cleanse our room was through hotel and out back over gravel path- horrible access for luggage!! Room was hot and atuffy with only a small fan provided. Also no on site parking available when we checked in and were told to use public lot behind hotel Dining room is lovely though!!
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Hazel

於 2023 年 8 月住了 1 晚

8/10 不錯哦

John

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A brief stay at the White Swan to attend a wedding at the Alnwick Garden. We were given an early check in due to the wedding timings, the receptionist was really pleasant, helpful and efficient. The room was clean and comfortable but, as it was on the front of the hotel, there was a little traffic noise in the morning. All in all a very pleasant stay.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Kim

於 2023 年 8 月住了 1 晚

8/10 不錯哦

Peter

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Ann

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
I did not have a great nights sleep the bed was very uncomfortable and awoke with back pain however everything else was great the staff here go above and beyond to help
於 2023 年 7 月住了 1 晚

8/10 不錯哦

David Paul

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely hotel
A lovely hotel, staff are very friendly and helpful. Great location and a good size car park, with a free carpark outside aswell (carpark C). The restaurant is amazing coming from the sister ship to The Titanic. Breakfast was nice, the food could of been topped up quicker as no eggs but that isnt a complaint. We will stay again. Thanks
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Philip

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
White Swan short break
The hotel is very well located for access to a plethera of good interesting places to see. The staff were very polite and provided us with lots of information about the area. The hotel was clean and well presented with historical features, not your modern clinical design. The bedroom was spacious, clean and comfortable. The bathroom had a bath and overhead shower. The food ad service was good.
於 2023 年 7 月住了 3 晚

10/10 有夠讚

Benjamin Mark

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely cosy hotel. Thanks for a lovely stay!
於 2023 年 6 月住了 1 晚

6/10 一般般

Vanessa

喜歡：員工素質
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Tim

於 2023 年 6 月住了 1 晚

8/10 不錯哦

Norman

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Breakfast did not go well most no thre
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Robin

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質和住宿環境和硬體
We really enjoyed our six nights at the White Swan. It is not posh but is incredibly friendly, comfortable and clean. The staff were lovely and really flexible. We didn't have an evening meal but the breakfasts were fine and other residents told us that the evening meal was excellent. (The dining room is based around the panelling from the sister ship of the Titanic and is extraordinary). Alnwick is a lovely town with loads to do and see and the hotel is within the castle walls. Its also a great centre for visiting places in beautiful Northumberland.
於 2023 年 5 月住了 6 晚

10/10 有夠讚

Amelia

於 2023 年 5 月住了 1 晚

10/10 有夠讚

Richard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Must see dining room
Characterful hotel with excellent and friendly staff
於 2023 年 5 月住了 1 晚

8/10 不錯哦

T

團體旅遊
喜歡：整潔度和員工素質
Basic and probably realistically priced
The hotel is very tired and the breakfast wasnt good at all - but for the price it was ok - the bathroom was very poor, not unclean though, just really dated and needs upgraded
於 2023 年 5 月住了 1 晚

8/10 不錯哦

Brian

喜歡：整潔度、員工素質和客房舒適度
upgrade.
hotel is in an ideal position in the centre of ALNWICK .with free parking would could be wrong. Its needing a wee bit money spent on it. An upgrade could move this hotel to a different level ,think about it. The town deserves better.
於 2023 年 5 月住了 2 晚

10/10 有夠讚

S

於 2023 年 5 月住了 1 晚

6/10 一般般

Robert

情侶出遊
不喜歡：設施服務和住宿環境和硬體
Good position in Alnwick with parking, easy access on foot to all local facilities. Room spacious but bathroom in need of refurbishment, basin plug broken, shelf fitting loose & wobbly. Step down into bathroom a problem/trip hazard despite warning on door.
於 2023 年 4 月住了 7 晚

8/10 不錯哦

James Bilsland

於 2023 年 4 月住了 1 晚

10/10 有夠讚

Jacqueline

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely place with warm relaxing feel, staff very friendly, central for castle, gardens, bus station etc very comfortable beds, breakfast very tasty in stunning diining room, bistro comfortable and relaxing, nice little seating area outside. Definitely stay here again
於 2023 年 4 月住了 1 晚

6/10 一般般

Lucy

喜歡：整潔度
於 2023 年 4 月住了 1 晚
Hotel 於 2023年4月21日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

6/10 一般般

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Room good, staff good, breakfast so-so…
於 2023 年 4 月住了 2 晚
Hotel 於 2023年4月21日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 有夠讚

Lorraine

於 2023 年 4 月住了 1 晚
Hotel 於 2023年4月21日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 有夠讚

Christa

於 2023 年 3 月住了 1 晚
Hotel 於 2023年4月21日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 有夠讚

Gail

團體旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
Short break
Excellent stay....rooms clean and fresh staff very friendly lovely food
於 2023 年 3 月住了 2 晚
hotel 於 2023年4月21日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

8/10 不錯哦

DAVID

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚
hotel 於 2023年4月21日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 有夠讚

Evelyn

於 2023 年 3 月住了 1 晚
Hotel 於 2023年4月21日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 有夠讚

Hugh

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The most dog friendly hotel I’ve ever stayed at. The staff were great.
於 2023 年 3 月住了 1 晚
Hotel 於 2023年4月21日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 有夠讚

DAVID

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 3 月住了 1 晚
Hotel 於 2023年4月21日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

8/10 不錯哦

Allan

喜歡：員工素質、設施服務和住宿環境和硬體
Nice place, good staff.....no complaints
於 2023 年 3 月住了 1 晚
Hotel 於 2023年4月21日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

4/10 不太好

Philip

情侶出遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Delightful staff but room very poor - worn carpet, cracked window, chipped sink, etc.
於 2023 年 2 月住了 1 晚
Hotel 於 2023年4月21日回覆
Thank you for your feedback, we are working on this.

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 1 晚
hotel 於 2023年4月21日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

8/10 不錯哦

Judith

喜歡：整潔度、住宿環境和硬體和客房舒適度
We were given a large family room which had been modernised and was bright and airey. We have stayed at the hotel many times and some of the rooms, especially in the annex, are quite dark and dated so our room this time was a nice surprise. Disappointed we couldn’t get a drink at the bar which closed at 10 pm due to staffing issues. It seemed odd that there was nobody able to serve us 2 drinks as residents! Overall however the room was lovely and our stay was good.
於 2023 年 2 月住了 1 晚
Hotel 於 2023年4月21日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 有夠讚

Duncan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel is the perfect location in the centre of Alnwick . Comfortable room , excellent breakfast. Great value for money .
於 2023 年 2 月住了 2 晚
Hotel 於 2023年4月21日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 有夠讚

IAN

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We thought it was great value for money, room was great and clean. The staff were excellent, very helpful and pleasant. Nice bar and relaxing atmosphere.
於 2023 年 2 月住了 1 晚
Hotel 於 2023年4月21日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

8/10 不錯哦

Nicola

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had wanted to stay at the property due it's links with the Titanic. The rooms are cosy and adequate. The staff were friendly and professional. The 3 course meal was a bit of a let down and the Olympic room was freezing! We would go back but would probably upgrade our room type.
Hotel 於 2023年2月2日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 有夠讚

Stephen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A great night
A very nice overnight stay with breakfast a highlight in the first class lounge/dining room. Bed was enormous snd comfortable
於 2022 年 12 月住了 1 晚
Hotel 於 2023年4月21日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

6/10 一般般

E

不喜歡：住宿環境和硬體和客房舒適度
Needs updating
Standard rooms need updating. Felt every spring in the mattress. Noisy and uncomfortable. Pillows had no filling in them. Light comes in from corridor as so much gap around the door.
於 2022 年 11 月住了 1 晚
Hotel 於 2023年4月21日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

8/10 不錯哦

Tony

於 2022 年 10 月住了 1 晚
hotel 於 2022年11月7日回覆
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.