Skip to main content

The Ritz-Carlton, Almaty

Choose dates to view prices

Luxury
5.0 star property
9.6

Exceptional

Alpine sanctuary in Almaty

Attentive staff anticipate every need with exceptional service that makes each stay memorable. Two sophisticated restaurants and a café provide dining options near the indoor pool and spa. Upscale shopping at Esentai Mall offers additional dining and entertainment within walking distance.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is NT$15,948
NT$18,499 total
includes taxes & fees
Aug 29 - Aug 30

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Club Room, 1 King Bed, Mountain View

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a view of mountains through large windows.

Club Room, 1 King Bed, Mountain View

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 Bedroom

A high-rise apartment with a city view, two sofas, a coffee table, a TV, and a small desk.

Grand Suite, 1 Bedroom

  • City view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city.

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom, Mountain View

A modern hotel room with a large window offering a mountain view, a sofa, a coffee table, and a TV.

Executive Suite, 1 Bedroom, Mountain View

  • Mountain view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Elite Room, 1 King Bed, Corner (View)

A hotel room with a large bed, a TV on a wooden dresser, a chair, and a view of mountains through large windows.

Elite Room, 1 King Bed, Corner (View)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Mountain View

A hotel room with a large bed, a desk with a TV, a chair, and a view of mountains through large windows.

Deluxe Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 2 Double Beds, Mountain View

A hotel room with a large bed, a desk with a TV, a chair, and a view of mountains through large windows.

Club Room, 2 Double Beds, Mountain View

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Mountain View

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a view of mountains through large windows.

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, City View

A modern hotel room with a large window offering a city view, a beige sofa set, a round coffee table, and a desk with a chair.

Junior Suite, 1 King Bed, City View

  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Elite Room, 2 Double Beds, Corner

A hotel room with two beds, a desk, a chair, and a TV.

Elite Room, 2 Double Beds, Corner

  • Mountain view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A spacious hotel room with a large bed, a seating area, and a view of the city.

Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Bostandyk District neighborhood, The Ritz-Carlton, Almaty is connected to a shopping center. National Museum of Kazakhstan and Almaty Opera House are cultural highlights, or if an activity is on the agenda, check out Shymbulak Ski Resort. Looking to enjoy an event or a game? See what's going on at Almaty Central Stadium or Medeo. Be sure not to miss outdoor adventures like horse riding, mountain climbing, and hiking/biking trails, or hop on a moped rental nearby and take a self-guided tour around the aera. Visit our Almaty travel guide
Map
Esentai Tower, 77/7 Al Farabi Avenue, Almaty, 050040

What's nearby

  • Almaty Central Stadium
    3 min drive - 3.1 km
  • Kazakhstan Museum of Arts
    3 min drive - 3.5 km
  • Kasteev State Museum of Arts
    3 min drive - 3.5 km
  • Botanical gardens
    4 min drive - 2.3 km
  • Zenkov Cathedral
    5 min drive - 5.4 km

Getting around

  • Almaly
    15 min drive
  • Almaty Station
    21 min drive
  • Almaty (ALA-Almaty Intl.)
    31 min drive

Restaurants

  • Arabica Coffee & Kitchen
    5 min drive
  • J.Z. Peking Duck
    13 min walk
  • Starbucks
    1 min walk
  • Dodo Pizza
    3 min drive
  • Blend
    5 min drive

About this property

The Ritz-Carlton, Almaty

  • Luxury boutique hotel near Almaty Central Stadium
  • Located close to National Museum of Kazakhstan and Almaty Opera House, The Ritz-Carlton, Almaty provides a terrace, an art gallery on site, and a shopping mall on site. Treat yourself to a facial, a manicure/pedicure, or a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Swimming pool along with sun loungers
    • Free self parking, plus valet parking (surcharge)
    • Limo/town car service, full breakfast (surcharge), and an indoor pool
    • An elevator, a water dispenser, and ATM/banking services
  • Room features
  • All 145 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like heated floors and laptop-friendly workspaces.
  • Extra amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with designer toiletries and separate tubs/showers
    • 55-inch LED TVs with premium channels and DVD players
    • Wardrobes/closets, heated floors, and separate sitting areas

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by these third-party sustainability certification schemes: Bioscore Sustainability and Green Key (Foundation for Environmental Education). For more information on what these certifications require and verify, please visit their websites.

Similar properties

Bar (on property)
Radisson Blu Hotel, Almaty Airport
Turksib District
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
9.8 out of 10, Exceptional, 8 reviews
The price is NT$6,200
NT$7,192 total
includes taxes & fees
Aug 27 - Aug 28
Radisson Blu Hotel, Almaty Airport
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (KZT 5,000 per stay)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; KZT 29,000 for adults and KZT 14,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chocolate Shop
  • Seven
  • Sky Bar and Lounge
  • Terrace 77
  • Vista

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Shopping mall
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10,330 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Telescope
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 38 floors
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Free daily newspapers
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KZT 60000 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for KZT 20000 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately KZT 29000 for adults and KZT 14500 for children
  • Valet parking fee: KZT 5000 per stay
  • Pet fee: KZT 60000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 20000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does The Ritz-Carlton, Almaty have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Almaty?

As of 2026/8/24, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Almaty on 2026/8/29 start from NT$15,948, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Almaty pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of KZT 60000 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Ritz-Carlton, Almaty?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at The Ritz-Carlton, Almaty?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Ritz-Carlton, Almaty located?

Located in Bostandyk District, this luxury hotel is within 3 mi (5 km) of Almaty Central Stadium, National Museum of Kazakhstan, and Almaty Opera House. Zenkov Cathedral and Almaty Tower are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.