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The Plaza Hotel

4.0 star property
Riverwalk hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Plaza Hotel

Terrace/patio
Front of property
Restaurant
Lobby
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, individually furnished

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, individually furnished

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite | Living area | Plasma TV

Luxury Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Renovated in 2022
Separate bedroom
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, individually furnished

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Renovated in 2022
Day bed
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
215/120 Kozhamkulov str./ K. Batyr str., Almaty

What's nearby

  • Almaty Central Stadium - 19 min walk - 1.6 km
  • MEGA Park - 3 min drive - 2.7 km
  • Zenkov Cathedral - 3 min drive - 3.1 km
  • Almaty Opera House - 4 min drive - 3.1 km
  • Panfilov Park - 4 min drive - 3.9 km

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 15 min drive
  • Almaty (ALA-Almaty Intl.) - 36 min drive

Restaurants

  • ‪Night Star - ‬9 min walk
  • ‪Basilic - ‬9 min walk
  • ‪Shafran - ‬8 min walk
  • ‪Paulaner Bräuhaus Almaty - ‬4 min walk
  • ‪KFC - ‬9 min walk

About this property

The Plaza Hotel

Upscale hotel in Almaly District, remodeled in 2022
Consider a stay at The Plaza Hotel and take advantage of an airport shuttle, a terrace, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Tour/ticket assistance, a 24-hour front desk, and a water dispenser
  • A living plant wall, luggage storage, and an elevator
  • Guest reviews say good things about the overall condition
Room features
All 60 individually furnished rooms have perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Plasma TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and heating

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KZT 5,000 for adults and KZT 5,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,206 square feet of conference space
  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas

More

  • 6 floors
  • Banquet hall
  • Built in 2018
  • Double-glazed windows
  • Living plant wall
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Renovated entire property - May 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 8500 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle fee: KZT 10000.00 per room (one-way)
  • Airport shuttle fee per child: KZT 10000.00 (one-way), (up to 14 years old)
  • Rollaway bed fee: KZT 8500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Plaza Hotel Almaty
Plaza Almaty
The Plaza Hotel Hotel
The Plaza Hotel Almaty
The Plaza Hotel Hotel Almaty

Frequently asked questions

Is The Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Plaza Hotel?

There is free parking nearby.

What time is check-in at The Plaza Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Plaza Hotel?

Check-out is at noon.

Does The Plaza Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 10000.00 per room applies.

Where is The Plaza Hotel located?

Located in Almaly District, this hotel is within a 15-minute walk of St Nicholas Cathedral and Auezov Kazakh Drama Theatre. Fantasy World Almaty and Almaty Central Stadium are also within 1 mi (2 km).

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The Plaza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 36 reviews
Rating 8 - Good. 13 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, good breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Isaak

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place, very friendly people good food
Stayed 7 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great rooms, fabulous breakfast, good location. Friendly helpful staff.
Stayed 3 nights in May 2023

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all stay was good. hotel is clean, nice receptionists location is good.
Stayed 3 nights in Mar 2024

10/10 Excellent

Elizaveta

Liked: Staff & service, amenities, property conditions & facilities
hotel is nice and clean. Service is fast.
Stayed 3 nights in Mar 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Plaza Hotel is a decent place to stay in Almaty. The rooms are clean, well equipped and comfortable. The breakfast is good but not amazing but as it’s a buffet I’m sure there’s plenty there to satisfy everyone. It’s not the most central hotel but the area around is safe and the river makes orientating yourself in the city quite easy. Get Yandex Go the ex-Soviet equivalent of Uber and getting around costs next to nothing and is very quick and efficient. Would I stay here again? Absolutely! It’s a very good hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Nov 2023

8/10 Good

Louis

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

TAEWOO

Stayed 1 night in Oct 2024

8/10 Good

Beomgeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Ersan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Ivan

Stayed 2 nights in Jul 2024

8/10 Good

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ein Alptraum, nicht zu empfehlen

mir hat das Hotel aus folgenden Gründen nicht gefallen: 1) sehr laut. Durch die Fenster hört man stark befahrene Strasse, sodass man nich ruhig schlafen kann 2) sehr unbequemen Betten 3) unfreundliches und schlecht ausgebildetes Personal 4) am Frühstück waren Spiegeleier kalt serviert 5) Das Dessert im Bar war nicht frisch und überteuert 6) Ausstattung abgenutzt und nicht zeitgemäß 7) keine stabile Interbetverbindung Egal ob geschäftlich oder urlaubsmsmäßig unterwegs ist, hier bekommt man keine Erholung, sondern nur Ärger
Stayed 6 nights in Feb 2024

8/10 Good

Önder Berkehan

Stayed 2 nights in Nov 2023

8/10 Good

Akshay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sergej

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gut
Stayed 7 nights in Mar 2023

6/10 Okay

Deokcheol

Stayed 3 nights in Jan 2023

10/10 Excellent

Yekaterina

8/10 Good

Christian

Liked: Property conditions & facilities
Stayed 8 nights in Sep 2022

4/10 Poor

SARDORBEK

Disliked: Cleanliness, room comfort
Stayed 6 nights in Aug 2022

2/10 Terrible

JUNGHUN

Disliked: Staff & service
Stayed 3 nights in Aug 2022

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut ausgestattetes Hotel, freundliches Personal, gutes Frühstück, nette Atmosphäre
Stayed 3 nights in Aug 2022

8/10 Good

MIKHAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

Yekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and clean & spacious rooms!! Highly recommend!!
Stayed 1 night in Dec 2021