4/5 Good
Verified traveler
Traveled with partner
2021/6/28
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
Rixos Almaty Hotel
Photo gallery for Rixos Almaty Hotel
Overview of Rixos Almaty Hotel
Rixos Almaty Hotel
4.5/5 Wonderful
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
- Personal protective equipment
506/99 Seifullina Ave, Almaty, 050012
Explore the area
- Almaty Opera House13 min walk
- Nedelka Park14 min walk
- St Nicholas Cathedral14 min walk
- Almaty (ALA-Almaty Intl.)17 min drive
Choose dates to view prices
About this area
Almaty
Located in Almaty, Rixos Almaty Hotel is in the city center. Nedelka Park and 28 Panfilov Heroes Memorial Park reflect the area's natural beauty and area attractions include Zenkov Cathedral and Central Park of Culture and Leisure. Traveling with kids? Consider Aqua Park, or check out an event or a game at Almaty Central Stadium. Spend some time exploring the area's activities, including cross-country skiing and snowboarding.
What's nearby
- Almaty Opera House - 13 min walk
- Nedelka Park - 14 min walk
- St Nicholas Cathedral - 14 min walk
- Zenkov Cathedral - 18 min walk
- Almaty Central Stadium - 3 min drive
Getting around
- Almaty Station - 4 min drive
- Almaly - 15 min walk
- Almaty (ALA-Almaty Intl.) - 17 min drive
Restaurants
- Brasserie – Serves breakfast, brunch, lunch, and dinner. Reservations required.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Social distancing
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Extended parking on site
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
- Area shuttle (surcharge)
- Train station pick-up shuttle (surcharge)
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: KZT 8000 for adults and KZT 8000 for children
- 1 restaurant and 1 coffee shop/café
- 1 bar
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- Aerobics classes
- Children's pool
- Fitness center
- Full-service spa
- Indoor pool
- Sauna
- Steam room
Family friendly
- Children's pool
- Indoor pool
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- ATM/banking services
- Elevator
- Free newspapers in lobby
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
Languages spoken
- English
- Russian
Business services
- Business center
- Computer station
- Conference center (1478 square feet of space)
- Meeting rooms - 9
Outdoors
- Garden
- Terrace
Spa
- 6 treatment rooms
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Sauna
- Spa open daily
- Spa tub
- Steam room
- Turkish bath/hammam
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Ceiling fan
- Down comforter
- Heating
- Hypo-allergenic bedding
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Separate bathtub and shower
- Shampoo
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- 43-inch Smart TV
- Satellite channels
Food and drink
- Free bottled water
- Minibar
Outdoor space
- Balcony
More
- Desk
- Heated floors
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Safe
- Separate sitting area
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Almaty
5 star
Free WiFi
Business friendly
Hotel
Guest rating 4.5+
Air conditioned
Policies
Check-in
Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: 100 percent of room rate
Special check-in instructions
Front desk staff will greet guests on arrival
Guests may be subject to health screenings for COVID-19 at the property.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
- Dining venue(s)
- Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for KZT 7000 per day
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: KZT 8000 for adults and KZT 8000 for children (approximately)
- Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 3)
- Early check-in fee: 100 percent of room rate (subject to availability)
- Late check-out fee: 100 percent of room rate (subject to availability)
- Rollaway bed fee: KZT 7000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision
Property is also known as
Almaty hotel Rixos
Almaty Rixos
Almaty Rixos hotel
hotel Rixos Almaty
Rixos Almaty
Rixos Almaty hotel
Rixos hotel Almaty
Rixos Almaty Hotel Almaty
Rixos Almaty Hotel Hotel
Rixos Almaty Hotel Almaty
Rixos Almaty Hotel Hotel Almaty
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.5/5
Cleanliness
4.5/5
Staff & service
4.4/5
Amenities
4.5/5
Property conditions & facilities
4/5 Good
Verified traveler
Traveled with family
2021/5/23
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2021
4/5 Good
Verified traveler
Business traveler
2021/5/9
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
5/5 Excellent
Lance
Traveled with family
2021/1/25
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2020
5/5 Excellent
Lance
Traveled with family
2021/1/25
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2021