Novotel Almaty City Center

Property class: 4

Choose dates to view prices

Located close to Kok Tobe Cable Car and Colibri, Novotel Almaty City Center provides a terrace, a playground, and a library. Treat yourself to a facial, a manicure/pedicure, or a body scrub at In Balance, the onsite spa. The on-site local and international cuisine restaurant, Le Resto, features al fresco dining and kids' meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is NT$5,902
NT$6,847 total
includes taxes & fees
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a desk with a chair, a sofa, a standing lamp, and a large window with curtains.

Standard Room, 1 Double Bed

7.0 out of 10
Good
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Room

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Room

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a bedside table with a lamp, a red chair, and a window with curtains.

Junior Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

A hotel room with a large bed, a bedside table with a lamp, a red chair, and a window with curtains.

Superior Suite, 1 King Bed

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Almaty, Novotel Almaty City Center is in the city center. National Museum of Kazakhstan and Almaty Opera House are cultural highlights, and some of the area's activities can be experienced at Kok Tobe Cable Car and Shymbulak Ski Resort. Looking to enjoy an event or a game? See what's going on at Almaty Central Stadium or Medeu Stadium. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Almaty travel guide
Map
Dostyk Avenue 104 A, Almaty, A25D5Y3

What's nearby

  • Kok Tobe Cable Car
    3 min walk - 0.2 km
  • Colibri
    5 min walk - 0.5 km
  • Dostyk Plaza
    12 min walk - 1.1 km
  • National Museum of Kazakhstan
    17 min walk - 1.5 km
  • Panfilov Park
    4 min drive - 3.5 km

Getting around

  • Almaly
    8 min drive
  • Almaty Station
    16 min drive
  • Almaty (ALA-Almaty Intl.)
    30 min drive

Restaurants

  • Дареджани
    6 min walk
  • Ziyafet Meat House
    4 min walk
  • Guinness Pub
    7 min walk
  • Grand Ballroom Kazakhstan
    5 min walk
  • Six Coffee+Wine
    6 min walk

About this property

Novotel Almaty City Center

  • Upscale hotel near Dostyk Plaza
  • Located close to Kok Tobe Cable Car and Colibri, Novotel Almaty City Center provides a terrace, a playground, and a library. Indulge in a facial, a manicure/pedicure, and a body scrub at In Balance, the onsite spa. The on-site local and international cuisine restaurant, Le Resto, features al fresco dining and kids' meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
    • A TV in the lobby, luggage storage, and a computer station
  • Room features
  • All 190 rooms boast comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with tubs or showers and hair dryers
    • TVs with satellite channels
    • Electric kettles, daily housekeeping, and desks

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Novotel Almaty City Center have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Novotel Almaty City Center?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Novotel Almaty City Center on 2026/10/31 start from NT$5,902, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Almaty City Center pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a deposit of KZT 20000 per stay and a fee of KZT 10000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Almaty City Center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Almaty City Center?

Check-out is at noon.

Does Novotel Almaty City Center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 15000 per person applies.

Where is Novotel Almaty City Center located?

Located in Medeu District, this spa hotel is within a 15-minute walk of Kok Tobe Cable Car, Colibri, and Dostyk Plaza. National Museum of Kazakhstan and Almaty Opera House are also within 1 mi (2 km). Almaly is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Almaty City Center Reviews

9.0

Wonderful

9.2

Cleanliness

9.8

Location

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 111 out of 178 reviews
Rating 8 - Good. 43 out of 178 reviews
Rating 6 - Okay. 14 out of 178 reviews
Rating 4 - Poor. 5 out of 178 reviews
Rating 2 - Terrible. 5 out of 178 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in the city centre of Almaty. Great breakfast, lots of options.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with entire sstaff. They were very helpful completely responsive to my needs. I highly recommend both because of location and staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel , excellent location and service
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The Novotel has a great location !
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property surrounded by lots of food options, walkable to lots of activities such as theaters and mountains, friendly staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and very friendly staff attitude, they went outta their way to make you comfortable.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great breakfast make sure your package includes it
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, welcoming staff, great location. Rooms were clean and comfortable.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and very convenient.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff were really nice and helpful. The hotel is also located close to most everything.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to everything. Comfortable bed, nice shower pressure and the toilet had a personal hygiene shower, which I really appreciate.
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll definitely come back

The stay was good, our room was upgraded and located on the 10th floor with a nice view. The room service (breakfast, laundry) was good.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel with a great location. A cute bar, clean fresh rooms, great views, and a friendly staff.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and right next to Kok Tobe.
Stayed 7 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
Room and Buffet was very small
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very courteous staff, and spotless room.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Wonderful stay
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice hotel to enjoy!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good location, tasty food
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great hotel located perfectly close to every thing
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, I would come back in an instant.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very modern and well trained staff
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The biggest plus for me was professional staff who were clearly trained to provide excellent customer service.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to get ‘western’ standard service in Almaty. Breakfast has a decent choice. It’s quiet, especially on the side facing the moutains.
Stayed 9 nights in Sep 2022