Verified
10/10 Excellent
Ertuğ
2026/3/22
Liked: Cleanliness, staff & service, property conditions & facilities
Ertuğ
Stayed 1 night in Mar 2026
Hotel Ajour
3.5 star property
Spa services and peaceful gardens offer blissful relaxation at this Auezov District retreat, while express check-in and airport shuttles ensure seamless travel
Choose dates to view prices
Photo gallery for Hotel Ajour
Travelers find genuine relaxation at Hotel Ajour in Auezov District. Enjoy soothing massages, rejuvenating spa treatments, and free WiFi. Start mornings with an English breakfast and find quiet moments in the garden.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Breakfast included
- Parking included
- Free WiFi
- Air conditioning
- Bar
- Laundry
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About this property
Hotel Ajour
- Hotel located in Auezov District
- Free English breakfast, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hotel Ajour. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and laundry facilities.
- Other perks at this hotel include:
- Free self parking
- A roundtrip airport shuttle (surcharge), express check-out, and express check-in
- An elevator, a front-desk safe, and smoke-free premises
- Room features
- All guestrooms at Hotel Ajour have perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
- Extra conveniences in all rooms include:
- Bathrooms with showers and hair dryers
- Electric kettles, daily housekeeping, and phones
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Policies
Check-in
Check-in start time: noon; Check-in end time: 12:30 AM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Frequently asked questions
Is Hotel Ajour pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Ajour?
Check-in start time: noon; Check-in end time: 12:30 AM.
What time is check-out at Hotel Ajour?
Check-out is at noon.
Does Hotel Ajour provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Ajour located?
Located in Auezov District, this hotel is within 3 mi (5 km) of Medeu Skating Rink, Almaty Arena, and Republican German Drama Theatre. First President of Kazakhstan Park and Casino Zodiak are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.0
Amenities
10
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Verified traveler
2020/1/23
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good quality for cheap price. Service is good. May have problems with expedia
Verified traveler
Stayed 1 night in Jan 2020