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Holiday Inn ALMATY, an IHG Hotel

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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Holiday Inn ALMATY, an IHG Hotel

Holiday Inn ALMATY, an IHG Hotel

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Timiryazev 2 D, Almaty, 050013

Explore the area

  • Popular LocationNational Museum of Kazakhstan12 min walk
  • Popular LocationPresidential Palace13 min walk
  • Popular LocationShymbulak Ski Resort28 min drive
  • AirportAlmaty (ALA-Almaty Intl.)36 min drive

Choose dates to view prices

About this area

Almaty

Located in Almaty, Holiday Inn ALMATY, an IHG Hotel is in the city center. MEGA Park and Central Park of Culture and Leisure are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Colibri and Dostyk Plaza. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Medeu Stadium.

What's nearby

  • National Museum of Kazakhstan - 12 min walk
  • Presidential Palace - 13 min walk
  • Republic Square - 13 min walk
  • Dostyk Plaza - 3 min drive
  • Shymbulak Ski Resort - 28 min drive

Getting around

  • Almaly - 9 min drive
  • Almaty Station - 14 min drive
  • Almaty (ALA-Almaty Intl.) - 36 min drive

Restaurants

  • Glasshouse – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.

About this property

Holiday Inn ALMATY, an IHG Hotel

4-star hotel with restaurant and fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, 24-hour room service, and a business center. All 227 rooms provide free WiFi and free wired Internet, TVs with satellite channels, and conveniences like sofa beds and sitting areas. Guests will also find 24-hour room service, refrigerators, and minibars. Limited housekeeping is available.
Holiday Inn ALMATY, an IHG Hotel offers 227 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include sofa beds. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

This Almaty hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on a limited basis.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: KZT 4400-5600 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Refrigerator
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Russian

Business services

  • Business center
  • Computer station
  • Conference center (7952 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow menu
  • Sofa bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between KZT 4400 and KZT 5600 per person (approximately)
  • Airport shuttle fee: KZT 5000 per person (one way)
  • Early check-in fee: 100 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and JCB International; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

ALMATY Holiday Inn
Holiday Inn ALMATY
Holiday Inn Hotel ALMATY
Holiday Inn Almaty Hotel Almaty
Holiday Inn ALMATY Hotel
Holiday Inn ALMATY
Almaty, An Ihg Hotel Almaty
Holiday Inn ALMATY, an IHG Hotel Hotel
Holiday Inn ALMATY, an IHG Hotel Almaty
Holiday Inn ALMATY, an IHG Hotel Hotel Almaty

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 50 out of 164 reviews
5 - Excellent 30%
Rating 4 - Good. 77 out of 164 reviews
4 - Good 47%
Rating 3 - Okay. 22 out of 164 reviews
3 - Okay 13%
Rating 2 - Poor. 8 out of 164 reviews
2 - Poor 5%
Rating 1 - Terrible. 7 out of 164 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

5/5 Excellent

Stayed 13 nights in May 2021

2/5 Poor

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Reception staff were okay The rest was really belıw Holiday Inn standarts Heater wasnt working Floor of the room and water tab was really old and dirty Breakfast was poor
Stayed 4 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in Almaty. Good combination of price and quality. Cosy rooms. They have tea sets in the rooms, which is a nice touch. If that needs to be re-stocked ask receptionists 2-3 times to do that as room service may forget that during their morning rounds. Bear in mind the hotel does position itself as a 4 star one, so do not expect 5 star luxury. With that attitude you will get a well located hotel with good price-quality ratio and enjoy a relatively comfortable stay.
Stayed 2 nights in Apr 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No slippers, otherwise it was good. The bed as usual was very comfortable. Thanks
Stayed 1 night in Feb 2020