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Hotel Sercotel Maya Alicante

3.0 star property
Families create lasting memories at this beachside retreat where daytime splashes in the children's pool lead to evenings filled with activities for everyone

Choose dates to view prices

Just steps from Postiguet Beach, Hotel Maya offers relaxation with a poolside bar, mini golf, and restaurant. Guests enjoy free WiFi, multilingual staff, and a coffee shop. Kids love the playground, and parents appreciate the attentive service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is NT$4,957
NT$5,453 total
includes taxes & fees
Mar 30 - Mar 31

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room (With Views)

Minibar, in-room safe, desk, blackout drapes

Superior Room (With Views)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Triple)

Minibar, in-room safe, desk, blackout drapes

Room (Triple)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Minibar, in-room safe, desk, blackout drapes

Classic Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Located near the beach, Hotel Sercotel Maya Alicante is in Carolinas Bajas neighborhood and is connected to a rail/subway station. Shoppers can check out El Corte Ingles Shopping Center, while everyone can enjoy the natural beauty of Postiguet Beach and Explanada de Espana. Traveling with kids? Consider Cactus d'Algar, or check out an event or a game at Alicante Bullring. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing. Visit our Alicante travel guide
Map
Canónigo Manuel Penalva, 2, Alicante, Alicante, 3002

What's nearby

  • Castle of Santa Barbara which includes general coastal views, chateau or palace and heritage elements
    Castle of Santa Barbara
    3 min walk - 0.3 km
  • Postiguet Beach which includes a sunset, landscape views and a coastal town
    Postiguet Beach
    5 min walk - 0.5 km
  • Alicante City Centre which includes heritage architecture and heritage elements
    Alicante Town Hall
    13 min walk - 1.1 km
  • Alicante Harbour showing a bay or harbor
    Alicante Harbour
    13 min walk - 1.1 km
  • Explanada de Espana which includes street scenes, a coastal town and markets
    Explanada de Espana
    13 min walk - 1.1 km

Getting around

  • Alicante (YJE-Alicante Train Station)
    3 min drive
  • Raspeig Tram Station
    15 min drive
  • Alicante Intl. Airport (ALC)
    22 min drive

Restaurants

  • VIPS Plaza Mar 2
    5 min walk
  • Restaurante Alba
    2 min walk
  • La Estancia
    4 min walk
  • Café El Mirador
    7 min walk
  • Ribs
    7 min walk

About this property

Hotel Sercotel Maya Alicante

Family-friendly hotel near Alicante Harbour
Close to Postiguet Beach and Explanada de Espana, Hotel Sercotel Maya Alicante provides a poolside bar, a terrace, and mini golf. The on-site restaurant, Altea, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a playground.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Multilingual staff, a banquet hall, and an elevator
  • 4 meeting rooms, a billiards/pool table, and beach umbrellas
  • Guest reviews speak highly of the helpful staff
Room features
All 194 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bidets, shower/tub combinations, and hair dryers
  • 21-cm TVs with satellite channels
  • Daily housekeeping, desks, and phones

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NT$3,316 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altea

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,799 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-cm TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to November
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Maya Alicante
Maya Alicante
Hotel Maya Hotel
Hotel Maya Alicante
Hotel Maya Hotel Alicante

Frequently asked questions

Does Hotel Sercotel Maya Alicante have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Hotel Sercotel Maya Alicante?

As of 2026/3/17, prices found for a 1-night stay for 2 adults at Hotel Sercotel Maya Alicante on 2026/3/30 start from NT$4,957, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Sercotel Maya Alicante pet-friendly?

Yes, Hotel Sercotel Maya Alicante allows cats and dogs (limit 2 total). There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 12 per night.

What time is check-in at Hotel Sercotel Maya Alicante?

Check-in start time: 4:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Sercotel Maya Alicante?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Sercotel Maya Alicante located?

This family-friendly Alicante hotel is located near the airport, within a 15-minute walk of Archaeological Museum of Alicante and Postiguet Beach. Explanada de Espana and Alicante Harbour are also within 1 mi (2 km). Alacant Terminal Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sercotel Maya Alicante Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 377 out of 1005 reviews
Rating 8 - Good. 462 out of 1005 reviews
Rating 6 - Okay. 127 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

Reviews

Verified

8/10 Good

Melvyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very clean, comfortable and spacious room. Staff were very friendly and accommodating. Beach was just a short walk away, and Old Town only 10 minutes down the road by foot.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaned everyday, all staff extremely friendly/welcoming.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Asher

Liked: Cleanliness
No complaints. 6.8 /10
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Room was generally clean but I did find some rubbish under the sink in the bathroom. Nice toiletries in bathroom and lovely powerful shower. Big bed which was comfortable. However the walls are extremely thin and I could hear everything that was said from the room next door. Hotel breakfast was great, good choices, fresh and plentiful. Staff efficient and helpful.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, very convenient location. Modern decor in the room eas pleasant. Very basic hotel services but that was exactly as expected in the price range. Only 4 out of 5 score because the hotel wifi was broken (at least around 8th floor, room 807 specifically). Wifi signal present, could connect from any device but authentication server was down. That's poor in this day and age when internet is mandatory for life!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, amenities
Clean, great view, comfy bed, no noise, great location.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Nova

Liked: Cleanliness, staff & service, amenities
Bra rum, men renligheten i badrummet hade kunnat förbättras då det fanns en del hår i duschen. Personalen var trevlig och tillmötesgående till mesta dels. Ligger lite utanför stan i ett lite otryggt område. Ligger nära ett köpcentrum och hyfsat nära stranden, vilket var positivt. Väldigt lyhört, man hör rumsgrannarna prata osv.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
All above nice and relaxing
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

HILDEGUNN

Liked: Cleanliness, amenities
Jeg fikk et nytt og veldig pent rom, superior room. Åpen balkong i 9. etasje. Hadde en fantastisk utsikt over sjø og veien opp til borgen. Meget gode solforhold. Rommet var utrolig godt isolert, hørte ikke naboer. Flinke renholdere, som tok rommet mitt når jeg spiste frokost, som jeg ønsket.Har vært på dette hotellet veldig mange ganger, kommer tilbake neste år. Glimrende beliggenhet, nydelig frokost.
Stayed 11 nights in Nov 2025
Verified

8/10 Good

Lebrant

Liked: Cleanliness, staff & service, amenities
Room was great, location was great, bathroom could use a refurbished, seemed old
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Alles bestens:)
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Justine

Liked: Cleanliness, amenities, property conditions & facilities
It was great to see the same staff on our return to this great hotel. We were upgraded & had the newly renovated rooms. Fabulous view & cleaners done a lovely job daily.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Terje

Liked: Cleanliness, staff & service, amenities
Glimrende
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Samiru

Clean rooms, friendly sta
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities
Room was clean and tidy. All the staff we're friendly and helpful. Good location to tram way and easy walk to town. Only negative is that the walls are not sound proof.... SO EAR PLUGS AN ABSOLUTE ESSENTIAL
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Kazimir

Liked: Cleanliness, amenities, property conditions & facilities
To mój kolejny pobyt w tym hotelu. Tym razem dostaliśmy super pokój. Odnowiony. Elegancki i schludny. Świetna łazienka. Bardzo dobre poduszki i materac. Balkonik z widokiem na morze. Bardzo życzliwi ludzie zwłaszcza w recepcji. Natomiast śniadanie tym razem było nieco uboższe niż 2 miesiące temu. Brakowało wina, czy innych dań. A placki pizzy się skończyły już przed godz.9.00 (niedziela) i nie były uzupełniane do końca dnia.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maïa

Liked: Cleanliness, staff & service, amenities
Les chambres sont superbes, 4 étoiles car le petit dej pourrait être servi avec des produits de meilleure qualité.. mais ça reste bon !
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Roland Alexander

Verzorgde kamers, vriendelijk personeel
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very nice and very convenient. The remodeled rooms (Superior and Premium) are worth the extra money. The front desk staff is excellent—both professional and welcoming. We have stayed at the Maya numerous times and will continue to make it our go-to hotel in Alicante.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stephanie Jane

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and staff were polite. The variety of food on offer for breakfast was also good. One of our party asked for avocado at breakfast to be told it was not available yet it was available on the lunchtime poolside menu which was a little disappointing. It was good to have the convenience of a public bus stop outside the hotel which went into the old town.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Hotel Maya, on and off, for a number of nights while our apartment was being remodeled. We were pleased, above all, with the staff at the front desk, who helped to make our checking-in and checking-out as easy and pleasant as possible. Our heartfelt thanks go to them. The Superior rooms at Hotel Maya are comfortable and nice, and the cleaning staff did a wonderful job of making up the rooms when we had back-to-back stays. Hotel Maya is a very nice place to stay in Alicante. It is directly adjacent to the tram station and a short 10 minute walk down to the plaza overlooking the sea--and a short walk from there to the beach.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Ney

Mejorar el servicio de la habitación
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bästa frukosten, bra läge, nära slottet, nära till strand och shopping.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Nissa

Liked: Cleanliness, staff & service, amenities
Lovely staff and clean well organised hotel
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Very professional, welcoming, and helpful staff. We have stayed multiple nights, on and off. The Superior Rod are quite nice.
Stayed 2 nights in Oct 2025