I had a very disappointing experience at this hotel. First of all, the location is poor and not convenient at all. The parking area had a strong unpleasant smell, which made it even more uncomfortable upon arrival.
But the worst part was the check-in process. Despite having a valid international ID, the staff refused to let me, my wife, and our baby stay because we didn’t have an Algerian ID. This policy was never mentioned during booking, and the way it was handled was unprofessional and frustrating. I explained our situation, but they showed no flexibility or understanding.
For travelers — especially families — I do not recommend this hotel. Poor service, bad facilities, and a very unfriendly approach.