2/10 Terrible
Dominica
Traveled with family
2021/11/13
Disliked: Cleanliness, amenities, property conditions & facilities
There wasn’t much to like about this place we I came in it was dirty and had bugs missing items they claimed to have I guessed I made a mistake and reported it to Expedia I got a phone and was threaten not to ever leave a bad review on there again I better call them first. After not receiving toilet paper or a blow dryer I bought my own and I requested that I didn’t want anyone in my room ( I left out the part I had to clean up the apartment cause there was trash and left over toys for other guess)so I emailed them I already got myself the toilet paper and blow dryer then I got woken up to my door getting bang on by two ladies trying to force there way in saying they have to fix my bathroom that I requested keep in mind these ladies have no id , no paperwork, no tools, dressed in hoodies (keep in mind I already told them I don’t want anyone to enter and leave anything at the door) so I called Vector travel who runs arrival And Associates with Trinity suites Told them I didn’t want anyone in my room again and the next day someone used a key and open the door when I called I talked to Faye who was more pissed than me she yelled at me for asking for a manager she told me I should leave and I wasn’t going to get a manager anytime soon I really tried my best to look on the bright side but they really need to work on Communication auntie hired a better cleaning crew
Dominica
Stayed 7 nights in Nov 2021