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OYO 麥吉泰森機場飯店的評分

3 out of 5
OYO 麥吉泰森機場飯店
Alcoa Hwy, 2962, Alcoa, TN

評論

5.0
10 分，有夠讚；683 則評論中有 65 則" "
8 分，不錯哦；683 則評論中有 100 則" "
6 分，一般般；683 則評論中有 151 則" "
4 分，不太好；683 則評論中有 154 則" "
2 分，很糟糕；683 則評論中有 213 則" "

5.2/10

整潔度

6.0/10

員工素質

3.6/10

設施服務

4.8/10

住宿環境和硬體

4.4/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
close to airport
nice service. Actually a trouble happened to me that I needed to delivery something and the worker helped me friendly and enthusiastically.

6/10 一般般

Mike

不喜歡：住宿環境和硬體
There wasn't an coffee maker in the room.
於 2024 年 5 月住了 2 晚

4/10 不太好

Adam

商務旅客
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Decent bed, tile floor, good water pressure, temperature good, easy check-in. Very basic motel property and rooms. Not accessible from anywhere on foot. The area has no sidewalks. Cannot cross the street (busy highway) nor get very far on the side you're on (not designed for walking, no sidewalks, ditches and other natural obstacles). In the room: insects, peeling ceiling paint, holes in bathtub tile, black spots on caulking. No airport shuttle.
於 2024 年 4 月住了 2 晚

2/10 很糟糕

James

家庭旅遊
Was discussing found dildo on floor under bed . While I was picking up cigarette butts of the floor in a no smoking room. Then when it was time to go to bed pulled down the comforter to go to sleep. Most disgusting sheets I have ever seen. Blood food and who knows what else. Went and asked for clean sheets so I could change. Now after 1:00 am I was told they did not have any to give me so at 1:00 am we were asked to change rooms.
於 2024 年 4 月住了 1 晚

6/10 一般般

Jon

喜歡：員工素質
不喜歡：設施服務
Friendly staff at this no frills hotel. The room had clean sheets on a comfy bed, mini-fridge & microwave. I watched the NCAA tournament during my down time. Neighbors were friendly. Conveniently located across the street from Waffle House, Shoney's, and lot's of restaurants. Very close to airport and highways so very easy to get to all of the local attractions. I like to camp so my needs are simple and I was able to rest comfortably at a low price.
於 2024 年 3 月住了 3 晚

4/10 不太好

April

於 2024 年 2 月住了 2 晚

8/10 不錯哦

Ismael

於 2024 年 2 月住了 1 晚

2/10 很糟糕

Richard

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Booked and paid for and they gave the room away before I could check in.
於 2024 年 1 月住了 1 晚

2/10 很糟糕

dewayne

不喜歡：整潔度、員工素質和住宿環境和硬體
The toilet was dirty. One of the two curtains was missing. One curtain would it cover the whole window. I have pictures of you would like to see them
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Kim

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
So unfair this room was not inhabitable. Bugs, no light fixtures, smelled,hole in beds,furniture . Expedia stands being this as acceptable. Was not able to stay had find another hotel last minute. Very upsetting!

2/10 很糟糕

leena

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Shower had hair in it. Chair looked like it was picked up off the street. Fuild on walls, dont even want to know it was. I walked in to room and walked out 10 minutes later. No way i was staying there. TOTALLY DISGUSTING
於 2023 年 11 月住了 1 晚

4/10 不太好

Koji

不喜歡：整潔度、設施服務和住宿環境和硬體
I saw some small cockroaches in a bathroom and insides of a shelf. Please make the room cleaner.
於 2023 年 11 月住了 2 晚

4/10 不太好

Nicolas

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It’s cheap for what it is. The lady who works front desk overnight was extremely rude to my fiancé on multiple occasions. Outlets in room didn’t work at all as they wouldn’t even hold our plugs in.

2/10 很糟糕

Huibert

情侶出遊
不喜歡：員工素質和住宿環境和硬體
Inconvenience in getting to rooms. Dirty. I’ve stayed in hotels across US n Europe and this is the first I checked for bedbugs, none found but roaches abound. Dirty refrigerator n microwave, ring of dirt around tub. Had to wait until 730pm to get into room. Not yet cleaned. I slept n left. Horrible.

2/10 很糟糕

Chris

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property was absolutely disgusting. There were bugs crawling in the room, mold in the bathroom, hair on the floors, sheets look dirty, absolutely disgusting
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Werner

家庭旅遊
It needs a refurbishment in all areas
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Jesus

喜歡：整潔度、員工素質和住宿環境和硬體
Muy bueno
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Michel

於 2023 年 7 月住了 1 晚

10/10 有夠讚

VASYL

於 2023 年 7 月住了 1 晚

2/10 很糟糕

DANIEL

不喜歡：整潔度、員工素質和住宿環境和硬體
Dirty, nasty, bloody towels, crappy attitude from staff. POS place
於 2023 年 7 月住了 1 晚

2/10 很糟糕

Herbert

商務旅客, 家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
There were cockroaches running around inside the room. Since we arrived late, we didn't have the energy to try to get a refund. Typically when cockroaches are present, they are everywhere. We just put the key card on the table, shut the door, and left to find another hotel.
於 2023 年 6 月住了 1 晚

10/10 有夠讚

rustam

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 2 晚

4/10 不太好

Wanda

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
The customer service was bad at the beginning whe we check out was much better. The lining bed was dirty, one of the blanket was full of dog hair and one of the fitting sheet has spots of blood, very disgusting.
於 2023 年 5 月住了 1 晚

6/10 一般般

Lupesh

不喜歡：整潔度、員工素質和住宿環境和硬體
The rooms need renovation and staff needs training on how to provide good service
於 2023 年 5 月住了 1 晚

2/10 很糟糕

Leonardo

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Terrible
於 2023 年 5 月住了 1 晚

2/10 很糟糕

Stephen

情侶出遊, 商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel Office didn't have our reservation so had to contact Expedia, pubic hair in the bed, absolutely no hot water between 7pm and 11pm. Massive hole in the shower wall
於 2023 年 4 月住了 1 晚

2/10 很糟糕

Philip

團體旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Very disappointed by this property. I killed 2 cockroaches as soon as I entered the bathroom. 1st night neighbors were having a domestic dispute. K-9 police unit observed during both nights. We departed at 11pm as 2nd night did not look any better. Will not and would not recommend this property until major changes are initiated.
於 2023 年 4 月住了 2 晚

4/10 不太好

Olivia

團體旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
We walked into our room and it felt like we were walking into a wall of smoke. After two days of staying there, our clothes smelled like smoke when we got home. Also, we needed to HUNT for some toilet paper.
於 2023 年 4 月住了 2 晚

8/10 不錯哦

Mike

於 2023 年 3 月住了 3 晚

2/10 很糟糕

Marion

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
At 430 room was not cleaned and smelled. Then we had to ask for towels and washcloths. No soap in room
於 2023 年 3 月住了 1 晚

10/10 有夠讚

David

於 2023 年 3 月住了 1 晚

2/10 很糟糕

Kelli

寵物同遊
喜歡：住宿環境和硬體
不喜歡：設施服務
Roaches in the room. Nothing in the way of soap, ice or cups. Bathroom was the worse. Didn’t look like it was ever cleaned. There was blood drops all over the back wall of the tub. Blood running down the outside of the tub, never cleaned at all. Blood splatter on the shower curtain. This was entirely unacceptable to me. I spent 3 nights and never got to use the shower as I felt this was a terrible unsafe place because of the blood. I bet it is still there as I write this. Will not return….
於 2023 年 2 月住了 1 晚

4/10 不太好

John

不喜歡：員工素質
You get what you pay for.
$5 key deposit! Never heard of such a thing and I stay over 100 nights a year in hotels. The lady at the desk asked if I wanted to pay with cash or card and I just handed her $5 bill. No big deal I thought. Well this morning, I go to bring my key back and the lady looks at me and says they don't have any cash. She was rather rude and told me I shouldn't have given cash and I told her then they shouldn't have offered to take my cash last night. Finally I did get my cash back but I had to go to a secondary office. The room was okay. It appeared fairly clean but as I walked around barefoot after getting out of the shower all kinds of stuff was sticking to the bottom of my feet. Bed wasn't very comfortable but it was workable. TV remote did not work well. I had to go up and hit the buttons to turn it on and off. Good luck if you want ice. The motel does not have an ice machine.
於 2022 年 12 月住了 1 晚

4/10 不太好

Jeff，Atlanta

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The property was close to the Smoky Mountains, which I liked, and the staff was friendly. The room was very old, and signage wasn't even changed from the previous chain so it was hard to find. The lighting above the sink was horrible. Hot water in tub wouldn't totally stop running and I heard dripping all the time. Cigarette burn on bedspread and on soap dish in shower. No wash cloths on first night, and had to ask for more towels and wash cloths on the second day. For what I paid, it wasn't a disaster though.
於 2020 年 6 月住了 2 晚
Marie 於 2020年6月16日回覆
Hi, Jeff! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

10/10 有夠讚

Jamie，Maryville Tn

喜歡：整潔度、員工素質和住宿環境和硬體
Staff is great....room was very clean...it was very quiet and peaceful...enjoyed my stay very much
於 2020 年 5 月住了 1 晚
Arthur 於 2020年5月24日回覆
Thank you for the wonderful comment, Jamie! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Arthur

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff is great!!!!! The room was very clean.....
於 2020 年 5 月住了 1 晚
Joey 於 2020年5月21日回覆
Thank you so much for the amazing feedback. We will put in our efforts to provide consistent service every time. Regards, Joey

2/10 很糟糕

adam

於 2020 年 5 月住了 1 晚
Tom 於 2020年5月21日回覆
Hi, Adam! Thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Tom

10/10 有夠讚

真實旅客

於 2020 年 5 月住了 1 晚
Ammy 於 2020年5月10日回覆
Hey, It is always good to see our guests happy. Such feedback helps us. Keep them coming. Regards, Barbara

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 3 月住了 1 晚
Cheshta 於 2020年3月23日回覆
Hi, Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Joey

2/10 很糟糕

真實旅客

於 2020 年 3 月住了 1 晚
Cheshta 於 2020年3月17日回覆
Hi, Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, Jake

8/10 不錯哦

MICHAEL

喜歡：員工素質和客房舒適度
於 2020 年 3 月住了 1 晚
Cheshta 於 2020年3月17日回覆
Glad to see that you have rated us positively, Do give us more chances to delight you in the future. Regards, Jake

2/10 很糟糕

真實旅客

於 2020 年 2 月住了 1 晚
Cheshta 於 2020年2月27日回覆
Hi, We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Cheshta

2/10 很糟糕

真實旅客

不喜歡：整潔度
Bathroom was discussing. Bath tub was filthy with soap scum. Bath tub did not drain. And there was a cockroach in the bathroom also. Dirty floors. Dirty toilet.
於 2020 年 2 月住了 1 晚
Cheshta 於 2020年2月25日回覆
Sincere Apologies, We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Cheshta

2/10 很糟糕

真實旅客

喜歡：員工素質
不喜歡：整潔度
Gross dirty dirty sheets w hair & crumbs, 1 towel in bathroom
於 2020 年 2 月住了 1 晚
Cheshta 於 2020年2月24日回覆
Hi, We regret the unpleasant experience you had with us. We are continuously working for improvements. Looking forward to serving you better. Regards, Cheshta

2/10 很糟糕

leonardo

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Mi mala experiencia al despertar !!
Lamento comentar esto pero mi estancia en este hotel fue de lo más terrible , las sábanas muy mal estado y manchadas y lo peor de todo los huéspedes anteriores usaron la tina tina que el agua no drenaba y jamás la limpiaron igualmente la tasa del baño fue asqueroso no lo recomiendo 😖😖
於 2020 年 2 月住了 1 晚
Cheshta 於 2020年2月23日回覆
Hola, Le pedimos disculpas por saber que su experiencia con nosotros no ha sido agradable. Definitivamente trabajaremos en sus comentarios para proporcionar la mejor experiencia posible la próxima vez Saludos, Cheshta

2/10 很糟糕

真實旅客

情侶出遊, 商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I did not stay at this hotel, someone made a reservation in my name. Then this motel tried 4 times to collect the money. This is BS.
於 2020 年 2 月住了 1 晚
Cheshta 於 2020年2月20日回覆
We truly regret the distress caused, We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Cheshta

6/10 一般般

Troy M

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
?
I reserved a double bed room over a month before trip.when i got there it took them a while to get me into a room then didnt even have a double bed that i reserved.luckily the extra people didnt go or we wouldnt have enough beds that i paid for in the first place.
於 2019 年 12 月住了 1 晚
Cheshta 於 2020年2月14日回覆
Hi, Troy! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

2/10 很糟糕

Nicholas

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Awful!!!
It was not what I booked. I booked a king bed, upon arrival I was informed on dbl beds were available. The room was the worst room by far I’ve ever seen. We did not stay in this motel. We didn’t try for a refund, just cut our losses and drove home.
於 2019 年 11 月住了 1 晚

2/10 很糟糕

leslie

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
lightly better than solitary confinement room.
Granted the price was good, but when I arrived, the check in lobby was illuminated with so many light it looked like a check cashing lobby. The receptionist was talking to a customer at length and I finally got my turn after about 20 minutes. She was nice enough. I got my key and went to the room where the key didn’t work. I went back to lobby but receptionist was gone. I waited about 10 minutes and eventually got another key for another room “the key does that sometimes” was her response. I went into the room and had difficulty finding a light to turn on- but that’s ok because the 1/2 curtain that never closed completely let enough light in to see my way around. I tried to turn off the ac but couldn’t see the controls so I cohabited the bed with my daughter in order to keep warm. The beds were made with a flat sheet on bottom,- top sheet on top and a blanket right next the the sleeper. I have never slept without a tip sheet protecting me from the blanket that has had questionable laundering. My daughter and I had to take turns trying to charge our phones on the one outlet. The charger was falling out of the socket.. The bathtub was so dirty I had to place a towel in order to feel safe enough to step in shower. The nozzle had a good water stream but the ceiling and walls had obvious water damage. I suggest the owners spend one night in hotel to see what a real customer needs.
於 2019 年 11 月住了 1 晚

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：員工素質
A did a reservation on line , by the time a got there the lady at the register told me that they did not have rooms available
於 2019 年 10 月住了 1 晚