書桌、遮光布/窗簾、熨斗/熨衣板、折疊床/加床

阿爾伯克基希閣爾精選飯店的評分

2 out of 5
阿爾伯克基希閣爾精選飯店
2500 University Blvd. NE, Albuquerque, NM

評論

5.6
10 分,有夠讚;960 則評論中有 104 則" "
8 分,不錯哦;960 則評論中有 190 則" "
6 分,一般般;960 則評論中有 241 則" "
4 分,不太好;960 則評論中有 176 則" "
2 分,很糟糕;960 則評論中有 249 則" "

5.8/10

整潔度

6.2/10

員工素質

5.6/10

設施服務

5.0/10

住宿環境和硬體

7.0/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfort bed Friendly Service Average Breadfast Poor shuttle service Good location to Balloon Fiesta Park

4/10 不太好

Gabriela

寵物同遊, 家庭旅遊
The hotel inside the room and in the corridors had cockroaches, they have a limit of toilet paper, towels and they don't clean, I had to go twice to ask them to clean my room. I paid 3 days and I only stayed 2 for that reason they need to check the rooms much better the manager
於 2022 年 9 月住了 3 晚
Management 於 2022年9月25日回覆
Thank you so much for staying with us we really appreciate it!

2/10 很糟糕

Lorie

於 2022 年 7 月住了 2 晚

10/10 有夠讚

Frederick

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were professional & nicely dress for their jobs. Quiet, safe, well lit areas, clean & no one bother me at all while I was there. I did a lot of sleeping & resting with no pne knocking (very peaceful).
於 2022 年 6 月住了 2 晚
Management 於 2022年7月5日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Roy

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and a great value!
於 2022 年 6 月住了 1 晚
Tim J 於 2022年7月5日回覆
Thanks for staying with us. We appreciate your feedback!

2/10 很糟糕

Joseph

不喜歡:員工素質
於 2022 年 6 月住了 1 晚

6/10 一般般

Jacqueline

家庭旅遊
喜歡:整潔度、員工素質和設施服務
I liked the full fridge with freezer. Rose and Jesse were really great! They fixed the problems we encountered. Unfortunately the residents smoke, which was very unpleasant
於 2022 年 5 月住了 1 晚
Management 於 2022年5月16日回覆
Thanks for staying with us. We appreciate your feedback!

2/10 很糟糕

Joel

於 2022 年 5 月住了 2 晚
Management 於 2022年5月16日回覆
Thanks for staying with us. We appreciate your feedback!

6/10 一般般

Kortney

不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2022 年 4 月住了 1 晚
Management 於 2022年4月27日回覆
Thanks for staying with us. We appreciate your feedback!

2/10 很糟糕

Steven

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pubic hairs in bed, area not safe
Horrible overall. We were traveling from Dallas, so after booking, I received an email saying they close at 7pm. We were stressed to get there on time. We called left a voicemail letting them know we would possibly not arrive in time. Never heard back from them. We arrived 5 minutes passed 7 && it was closed. Waited 20 minutes and we saw a security. He let us into out room. This place isn’t safe at all. Smells like weed. People in the parking area just hanging out doing drugs. When we seen them we decided to leave. The security told us our car wasn’t safe in the front so we packed our things and left. Not to mention there was disgusting pubic hairs in our bed we were going to sleep in.
於 2021 年 9 月住了 1 晚
Management 於 2021年9月20日回覆
Thanks for staying with us!

10/10 有夠讚

Sergio

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
late night arrival
We arrived late and Mark the security guard let us in. All arrangements were handled by manager before our arrival. Thanks for thinking about our late arrival.
於 2021 年 9 月住了 1 晚
Ali Siddiqui-General Manager 於 2021年9月2日回覆
We appreciate your business. Thank you for staying with us.

8/10 不錯哦

Sergio

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice, clean hotel
Nice clean hotel, has a bad reputation with Uber and Lyft drivers for a place to find drugs. I caught someone using drugs in the laundry facilities.
於 2021 年 8 月住了 1 晚
Management 於 2021年9月14日回覆
Thanks for staying with us!

6/10 一般般

真實旅客

不喜歡:設施服務
Although the hotel met our needs, the location is in a scetchy part of town
於 2021 年 7 月住了 1 晚

10/10 有夠讚

Nicole

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 12 月住了 1 晚
Management 於 2021年1月6日回覆
Thank you so much for staying with us!

10/10 有夠讚

Geneva

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was good.there was some noise but overall good
於 2020 年 11 月住了 1 晚
Ali Siddiqui-General Manager 於 2020年11月21日回覆
Thank for staying with us. Hope to see you again.

4/10 不太好

Mairalin

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
poor
The room was sticky from the previous person. I asked for room service several times before it could be cleaned. since no one came by I bought my own cleaning supplies and cleaned the room myself. Some spilled or barfed on the floor underneath the bed. Which I cleaned myself. It was gross and disturbing.. Especially with the pandemic going on made it worse. Neighborhood was very strange and worry. Alot of drug related and ghetto stereo typed people walking around visting others within the hotel. I had to stand up and household like it was my own... Very troubling to adapt even for a weekend stay..
於 2020 年 9 月住了 3 晚
Management 於 2020年9月24日回覆
Thanks for staying with us !

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 7 月住了 2 晚
Management 於 2020年8月4日回覆
Thanks for staying with us!

8/10 不錯哦

Frances

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 5 月住了 1 晚
Management 於 2020年6月6日回覆
Thanks for staying with us!

8/10 不錯哦

真實旅客

於 2020 年 5 月住了 7 晚
Management 於 2020年6月6日回覆
Thanks for staying with us!

2/10 很糟糕

Joseph

於 2020 年 4 月住了 5 晚
Management 於 2020年6月6日回覆
Thanks for staying with us!

4/10 不太好

Deborah,Syracuse, NY

商務旅客, 家庭旅遊
喜歡:員工素質
不喜歡:整潔度和設施服務
I liked the location and the extra measures to keep things sanitized.
於 2020 年 4 月住了 3 晚
Management 於 2020年4月14日回覆
Thanks for staying with us!

8/10 不錯哦

Timothy

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 3 月住了 3 晚
Management 於 2020年4月14日回覆
Thanks for staying with us!

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
The floors in the hall were FILTHY ! The room smelt of stale smoke.
於 2020 年 3 月住了 1 晚
Mary 於 2020年3月31日回覆
Thank you for choosing to stay with us.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 3 月住了 1 晚
Mary 於 2020年3月31日回覆
Thank you for choosing to stay with us.

10/10 有夠讚

Darrell

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 3 月住了 1 晚
Tammy 於 2020年3月7日回覆
Thank you for staying with, so happy that we meet your expectations.

2/10 很糟糕

Arnold

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚
Tammy 於 2020年3月10日回覆
Thank you for staying with us.

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
Management 於 2019年12月25日回覆
Thanks for staying with us!

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.!. .!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!..!.
於 2019 年 10 月住了 3 晚
Management 於 2019年11月26日回覆
Thanks for staying with us!

6/10 一般般

真實旅客

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Get better
The hotel was dirty: heavy and patent stains on the carpet in the hallway, in my room, and through the hotel. The low lighting in my room hide some of these defects, but not all. The hours the lobby is open needs to be extended. I wanted to check out early, say 6:30 am, but had to wait until at least 9:00 am. And there was not a microwave in the entire hotel!!!! Surely you can afford a microwave???
於 2019 年 6 月住了 2 晚
Management 於 2019年6月18日回覆
Thanks for staying with us!

10/10 有夠讚

真實旅客

情侶出遊
喜歡:員工素質
When an accident on I 40 delayed my arrival the manager the next day erased my reservation. I was not charged. I did stay else where because the doors closed before I got there.
於 2019 年 5 月住了 1 晚
Management 於 2019年6月18日回覆
Thanks for staying with us!

2/10 很糟糕

真實旅客

於 2019 年 5 月住了 1 晚
General Manager 於 2019年5月8日回覆
Receiving and listening to customer input is key in providing you with the best possible customer service. The Siegel Select in Albuquerque thanks you for your feedback. We are sorry to hear that your experience with us was less than perfect.Since we are unable to understand what actually went wrong with your stay we request you if you can specify what was not as per your expectations so we can address that area or If there is anything else you would like us to know to improve on your next experience with us, please feel free to leave us additional comments. Again thank you for staying with us. We hope to provide you with the best hospitality on your next stay with us. Sincerely,

8/10 不錯哦

Jamal

喜歡:整潔度、員工素質和客房舒適度
The stay
It was iight
於 2019 年 3 月住了 4 晚
General Manager 於 2019年4月24日回覆
Thank you for staying with us.

2/10 很糟糕

真實旅客

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
When we arrived, the concierge was in no hurry to help us and even went so far as to ignore the person in the wheelchair that was struggling with opening the door. I was the one who walked over and assisted the man. I watched her ignore the ringing phone and then watched both counter people not know who had spoken to the man (after he called back a 3rd time) who was looking to make a reservation. They then couldn’t tell him if they even had rooms available and told him they didn’t take reservations for rooms and to just come in tomorrow to check in person. When we finally checked into our room, we found hair in the bed, an animal cracker on the bathroom floor, and a cut going across the tv screen. The on and off button were the only buttons on the remote that worked so the volume and channel remained the same during our stay. The hallway carpets were filthy and several homeless people were loitering in the parking lot. This area is conveniently located near the highway but does not feel like a safe location. Even for the price, this place is not worth the stay.
於 2019 年 3 月住了 1 晚
General Manager 於 2019年3月25日回覆
We apologize for the inconvenience and we will address this issue.

10/10 有夠讚

Jamal

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Stanton
It was iight
於 2019 年 3 月住了 1 晚
Management 於 2019年3月10日回覆
Thank you so much for staying with us!

10/10 有夠讚

Jamal

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Staycation
It was iight
於 2019 年 2 月住了 2 晚
Management 於 2019年3月10日回覆
Thank you so much for staying with us!

10/10 有夠讚

Jamal

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Staycation
It was iight
於 2019 年 2 月住了 1 晚
Management 於 2019年3月10日回覆
Thank you so much for staying with us!

8/10 不錯哦

Gavriel

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 1 晚
Management 於 2019年1月7日回覆
Thanks for staying with us!

10/10 有夠讚

Adam,Albuquerque nm

喜歡:整潔度、員工素質和住宿環境和硬體
Very nice clean lots of room i enjoyef my stsy berh
於 2018 年 11 月住了 1 晚
Management 於 2018年11月26日回覆
Thanks for staying with us!

2/10 很糟糕

真實旅客

於 2018 年 11 月住了 1 晚
Management 於 2018年11月19日回覆
Thanks for staying with us!

6/10 一般般

真實旅客

喜歡:整潔度和員工素質
於 2018 年 10 月住了 3 晚
Management 於 2018年10月14日回覆
Thank you for staying with us!

2/10 很糟糕

Ashley

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 6 月住了 1 晚
General Manager 於 2018年7月3日回覆
Thank you for staying with us. We appreciate your feedback. We will try our levels best to make your stay comfortable with us.

8/10 不錯哦

Donna

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice
The hotel is remodeling. Our room was good. The neighbor is not so much. A lot of begging for money outside the hotel. I found it strange that the lobby is closed, doors locked, between 10 pm and 8 am. There was a number to call is something is needed. The outside doors on the side of the building were left unlocked all night. If those get fixed... it will be a nice place.
於 2018 年 6 月住了 1 晚
General Manager 於 2018年6月27日回覆
Thanks for staying with us. We appreciate your feedback. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 不錯哦

Josh,Albuqurque

喜歡:整潔度、員工素質和客房舒適度
Its nice to go to a resonably priced hotel and not be surrounded by hookers and drug dealers. We were surprised how quiet it was and how friendly the staff was as well. They also have around the clock security so my girlfriend and myself felt safe knowing that our car wasnt going to get broken into or when we left our room we wouldnt be bombarded by pan handlers and hookers. We stayed at every motel 6 in albuqurque and they wete all over run with hookers,junkies,pimps and drug dealers. Motel 6 was a nightmare compared to siegal. I would highly reccomend staying there.
於 2018 年 6 月住了 1 晚
General Manager 於 2018年6月20日回覆
Thank You for staying with us. We appreciate your feedback. We try our best to keep our hotel as per the expectations of our guest and treat our guest like family. Thank you for your business.

10/10 有夠讚

Daniel

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I absolutely loved it, my girlfriend, my mother, little sisters and I, had a fantastic stay for an entire week! It made me feel at home with my family!
於 2018 年 5 月住了 6 晚
Tim J. 於 2018年6月14日回覆
Thanks for staying with us!

8/10 不錯哦

Paul

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Tim J 於 2018年6月14日回覆
Thanks for staying with us!

2/10 很糟糕

Nancy

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Freightening
Terrifying. Freightening. Scary. Do not stay here. The security guard knocked on my door at 1130 pm demanding I open the door. He was6’6”. I had no proof he was safe. He pounded on my door for an hour and a half before the general manager came, checked the computer and realized I belonged there. I called the police and they never came saying they were too busy. After the Gm came and said everything was ok- I packed up and moved to another hotel. Homeless people in the parking lot. Hotel almost abandoned
Tim 於 2018年6月14日回覆
I'm very sorry about your experience. We are in the process of remodeling the entire property. When we are finished I hope you will change your mind and give us another chance.

8/10 不錯哦

elizabeth

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Check In by manager
The manager checked me in. I did not get her name but she was there for 3 weks and from Las Vegas Very Pleasant and upbeat.
Fran(Regional Manager) 於 2018年4月11日回覆
Thank you so much for your feed back we look forward to having you again !

2/10 很糟糕

Adrian

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Poor service never again
Fran(Regional Manager) 於 2018年4月11日回覆
I apologize we failed to meet your expectations. I would love to know more to see what we can improve upon and make this visit up to you

10/10 有夠讚

Melissa

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 2 月住了 1 晚
Fran(Regional Manager) 於 2018年4月11日回覆
Thank you for your review and we are so happy we exceeded your expectations

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
hotel no longer exists
this hotel and the super 8 have been bought out and the new hotel will not honor old reservations as I found out the hard way
於 2017 年 11 月住了 1 晚