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Reviews of Ramada Plaza by Wyndham Albuquerque Midtown

3.5 out of 5
Ramada Plaza by Wyndham Albuquerque Midtown
2020 Menaul Blvd Ne, Albuquerque, NM

Reviews

5.8
Rating 10 - Excellent. 279 out of 1552 reviews" "
Rating 8 - Good. 268 out of 1552 reviews" "
Rating 6 - Okay. 295 out of 1552 reviews" "
Rating 4 - Poor. 330 out of 1552 reviews" "
Rating 2 - Terrible. 380 out of 1552 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Candace

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Couldn’t find our reservation, as their new system was not working correctly but the lady was very pleasant and helped us out once she found the virtual reservation. Shower tap leaking, outdated and could use some upgrades.
Stayed 1 night in May 2024

4/10 Poor

Rhonda, Bullhead City

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property has not been maintained.
Stayed 1 night in May 2024

8/10 Good

Rebecca

Traveled with group
Disliked: Staff & service
Check in was an hour later. Long line. Breakfast was available but where?? No direction. Location was convenient but wont stay here anymore.
Stayed 1 night in May 2024

4/10 Poor

Thomas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
No positive comments.
Stayed 1 night in May 2024

4/10 Poor

Carlos

Traveled with partner
Disliked: Cleanliness, amenities
Bathroom and shower were dirty. They charge 100 dollars for deposit they don't even say it to you i didn't feel safe in the parking lot.
Stayed 1 night in Apr 2024

6/10 Okay

Aaron, Bayfield

Business traveler
Disliked: Property conditions & facilities
Old, outdated and elevators didn’t work.
Stayed 1 night in May 2024

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were professional and courteous. Unfortunately, the rooms need a major facelift and upgrade. Carpet is very old and worn down as with the bathroom and tub.
Stayed 1 night in May 2024

6/10 Okay

TERRY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Katrina

Disliked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

Mikayla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
The breakfast was excellent! The shuttle stops running by 11 and that was slightly inconvenient for our 1 am flight. The hotel staff were helpful and kind. The area around the hotel makes you want to lock your car and park it in the light. Overall pretty good for a one or two night stay
Stayed 1 night in May 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, engaging, and accommodating. Though it seemed that since I was a local I had to put down a deposit. Plus I was given a subpar room that by the indents in the carpet, had recently had the table taken out of it and pictures taken off the wall. Also it was right next to the stairwell. Though the reration area; pool, jacuzzi, and exercise room were all perfect . So as long as you're not a local your chances of getting a five star stay are increased.
Stayed 1 night in Apr 2024

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Poor facilities, very unkempt.
Stayed 1 night in Apr 2024

2/10 Terrible

Yusleidy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I didn't like anything terrible customer service no care at all no hot water very bad hotel.
Stayed 1 night in Apr 2024

2/10 Terrible

Yusleidy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt have no hot water.
Stayed 1 night in Apr 2024

8/10 Good

Zoë

Stayed 1 night in Apr 2024

4/10 Poor

Marcos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was dirty, jets didn't work. No hot water. Paint chips every where,dirty. Rude staff not friendly at all
Stayed 1 night in Apr 2024

6/10 Okay

Virgil

Business traveler
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

James

Stayed 1 night in Apr 2024

8/10 Good

Nikita

Stayed 1 night in Apr 2024

4/10 Poor

Byron

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

lilly

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Told me to get pool towels in pool area but was closed! Cockroach in tub. Area was sketchy. Vagrants around. Loud at night in surrounding area

4/10 Poor

Diana, Glendale

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are in poor condition. Lamps didn't work. Microwave was broken. Toilet kept getting clogged. Breakfast was good but the same everyday. Only one ice machine worked.
Stayed 5 nights in Mar 2024

8/10 Good

Virgil

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Great room , but some furniture are old and carpet, slide windows was broken
Stayed 1 night in Apr 2024

2/10 Terrible

Natalie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Here are the concerns we have from our stay at the Ramada Inn in Albuquerque. There was broken glass littering the parking lot making it dangerous to park a car. First, when we came in we realized that there was no chair in the entire room. Typically when you have a desk, they also include a chair. This was not the case. The microwave was also missing the turning plate inside the microwave itself. The fridge emitted a very loud whining sound. We eventually had to unplug it so that we could go to bed. There were numerous stains on the carpet, including brown shades of all varieties of colors. The shower had spots of mold in multiple places. The shower head also had crusted gunk around the nozzle. The lock on the door had been scuffed away as if the door had been pushed and pulled numerous times while the door was locked. Finally, when we went to breakfast the next morning my partner drank milk that was out and realized it was sour. The expiration date was for 6 days prior. He let the folks working at breakfast know and they seemed pretty grumpy that he had pointed it out. To summarize, if it wasn't broken, it was dirty.

4/10 Poor

Tanya, Ranchos De Taos

Business traveler, Traveled with partner
There was no hot water
Stayed 1 night in Mar 2024

4/10 Poor

Rose

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely not like the pictures advertised or worth the money. Our bathroom had black mold everywhere. Poop splattered on the wall. And drug addicts were running in and out. Not a place for children. If I could upload pictures I would…
Stayed 1 night in Mar 2024

10/10 Excellent

Virgil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I’ve ever stayed at. Just garbage. Sleep in your car instead
Stayed 1 night in Mar 2024

6/10 Okay

Terry

Stayed 2 nights in Mar 2024

2/10 Terrible

Sandra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was utterly filthy! Will avoid Ramada/Wyndham for any future travel. The front desk was unresponsive to concerns. There was trash overflowing in the hallway... we literally had to step around it coming off of the elevator!
Stayed 1 night in Mar 2024

2/10 Terrible

Keenan

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Justin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's hard to say much good about this place. Overall it is in great disrepair. There were stains on everything from the bedding, to the towels, to the lampshades. Half of the room lights didnt work. Dead bugs in the lamps. Furniture drawers were broken and the carpet was ripped. I took pictures of everything so we wouldn't be charged for the damage. Hot tub jets wouldn't turn on and half of the gym equipment was broken. Only hotel on our vacation that I was disappointed with.
Stayed 3 nights in Mar 2024

6/10 Okay

Pamela

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Ingrid

Disliked: Staff & service, property conditions & facilities
Dirty, stinky and rude staff. Definitely not worth the price.
Stayed 1 night in Mar 2024

6/10 Okay

Mike

Business traveler, Traveled with partner
Housekeeping didn't do a very good job cleaning our room. There was a big wad of hair in the shower and a cup lid on the floor under the table. I was afraid to use the electrical socket in the bathroom. It looked like it had been pulled out of the wall and then pushed back in. The jets were not on in the whirlpool. We specifically booked with this hotel because it said it had a hot tub.
Stayed 1 night in Mar 2024

4/10 Poor

Peter

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I did not like that when I booked the hotel online there was no indication of a $100 hold on the credit card; if I had known in advance that there was, I would have booked a cheaper hotel that had a hold. I know that a lot of hotels do that nowadays, but I don't like it - it treats working men and women like criminals and I'm always wary that the hotel will come up with reasons to cheat people out of money. The clock in the room wasn't set; I was there on a business trip, had traveled far to get there, the last thing I needed when I got in the room was to have a science project to complete. How hard is it for the staff to set a clock? Cheesy. Not all the lamps worked. The chair in the room was run down, with the leather coming off some of it. The owner/manager would probably be embarrassed to have something like that in their home if company came over; why was it OK for hard-working people who pay hard-earned money to stay in that hotel? The breakfast was good, but the staff took the utensils away too fast, so I had to eat yogurt with a fork. Relax, people; I'm sure you want to start cleaning up but as long as there are customers there, you need to leave the utensils out. I was overall displeased with my stay. In fact, I had to extend my business trip an extra night and refused to do it at this hotel. I went to a rival hotel down the street and had a nice new plush chair to sit on, a clock that was set, light fixtures that worked, and a spoon for the yogurt.
Stayed 2 nights in Mar 2024

4/10 Poor

Robin

Stayed 1 night in Mar 2024

6/10 Okay

Ernest

having to worry if my car was safe
Stayed 1 night in Mar 2024

2/10 Terrible

tessa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
unprofessional and rude staff.

2/10 Terrible

Annabelle

Stayed 1 night in Mar 2024

8/10 Good

Gerardo

Traveled with family
Liked: Staff & service
Suspicious people sitting in the back parking lot and did not feel safe
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities
The elevator broke the two out three days I stayed there.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😉
Stayed 1 night in Mar 2024

2/10 Terrible

LYNN

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Homeless people outside in parking lots. Room was dirty and had no hot water. So was moved to a different room that had hot water yet this room had no TV. Front desk staff was okay. But will not be staying here again.
Stayed 2 nights in Mar 2024

4/10 Poor

Joyce, Camdenton

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room was disgusting, carpet was worn and ripped, cushions on sofa were totally worn, furniture broken and old. The bathroom was the only ok part of the room. Have never had to stay in room this bad.
Stayed 1 night in Mar 2024

2/10 Terrible

Esam, huntington

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Saul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Lorena

Liked: Staff & service
No hot water, Monday shooting, housekeeper don’t vaccum, around the tub needs to be clean, front dest are reall nice. O the window don’t lock, no tv.
Stayed 1 night in Feb 2024

4/10 Poor

Dakota

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Death trap fitness center, unsecured back entry... Room is okay for a night or two, was missing a light bulb for a lamp, besides the visible carpet and wall stains the room also had a balcony door that didnt lock properly. The bed and free breakfast was the highlight of my 4 day stay.
Stayed 4 nights in Feb 2024