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Reviews of Econo Lodge Inn & Suites Albuquerque East I-40 Eubank Exit

2.5 out of 5
Econo Lodge Inn & Suites Albuquerque East I-40 Eubank Exit
10331 Hotel Ave. NE, Albuquerque, NM

Reviews

7.0

Good

Rating 10 - Excellent. 88 out of 410 reviews" "
Rating 8 - Good. 144 out of 410 reviews" "
Rating 6 - Okay. 79 out of 410 reviews" "
Rating 4 - Poor. 57 out of 410 reviews" "
Rating 2 - Terrible. 42 out of 410 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought a place next to a target would be nice but this place is a trash hole and the cleaning staff stole over $400 worth of my stuff and the front desk denied everything
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price. The front desk was very friendly. The rooms were clean and bedding comfortable.
Stayed 1 night in May 2024
Response from econolodge064 on 2024/5/14
Thank you for your review. We hope to see you again.

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay, but I think I lost my wallet there.
Stayed 1 night in Apr 2024
Response from econolodge064 on 2024/5/1
Thank you for your review. We will check with housekeeping to see if a wallet was found.

10/10 Excellent

Susana

Stayed 2 nights in Apr 2024
Response from econolodge064 on 2024/5/21
Thank you for your review.

10/10 Excellent

LINDA

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from econolodge064 on 2024/4/21
Thank you for your kind review.

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good check, in properly a little dated. All in all ok hotel for an overnight stay.
Stayed 1 night in Apr 2024
Response from econolodge064 on 2024/4/10
Thank you for your review. We hope to see you again.

2/10 Terrible

Desiree

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Them people are so rude and . . so rude there I had payed online for 2and they wanted
Stayed 2 nights in Mar 2024
Response from econolodge064 on 2024/4/7
We apologize our front desk staff was rude to you , we will be addressing it with the employee.It is listed under the conditions of rent at our hotel that we charge guest a 200 deposit, it is also listed on Expedia as well. Again we apologize that you felt offended we asked for a deposit but you did agree to pay a deposit when you booked your room.

8/10 Good

joani

Liked: Cleanliness, staff & service
Motel was clean and comfortable. I would have loved to give them 5 stars. However their breakfast was terrible! Very little selection and nothing we could eat. Worst I have seen in my many days of travel. We left and found a McDonald's.
Stayed 1 night in Mar 2024
Response from econolodge064 on 2024/3/19
Thank you for your review. We are currently working on breakfast solutions.

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from vinay gm on 2024/2/15
Thank you for your recent comments we know you have choices to stay we glad you chosen us please call us if you need to make your next reservation with us

8/10 Good

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
In town overnight in my way to Phoenix. Nothing fancy, but a perfectly nice hotel room. Desk staff were friendly.
Stayed 1 night in Dec 2023
Response from econolodge064 on 2024/1/24
Thank you for your review. We hope to see you again.

4/10 Poor

Edgar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from econolodge064 on 2024/1/24
Thank you for your review.

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only is not having elevators.
Stayed 1 night in Dec 2023
Response from econolodge064 on 2024/1/24
Thank you for your review. We hope to see you again.

6/10 Okay

Jordan

Stayed 1 night in Dec 2023
Response from econolodge064 on 2024/1/24
Thank you for your review.

8/10 Good

Patrick

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from econolodge064 on 2024/1/3
Thank you for your review. We hope to see you again.

10/10 Excellent

Korbin

Stayed 1 night in Dec 2023
Response from econolodge064 on 2024/1/3
Thank you for your review. We hope to see you again.

10/10 Excellent

Major L

Stayed 1 night in Dec 2023
Response from econolodge064 on 2024/1/3
Thank you for your review. We hope to see you again.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 1 night in Nov 2023
Response from econolodge064 on 2023/11/21
Thank you for your review. We hope to see you again.

10/10 Excellent

Jolene

Stayed 1 night in Nov 2023
Response from econolodge064 on 2023/12/19
Thank you for your review.

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from econolodge064 on 2023/11/21
Thank you for your review. We hope to see you again.

6/10 Okay

Geraldine

Traveled with family
Was ok continental breakfast was not so well…
Stayed 1 night in Nov 2023
Response from econolodge064 on 2023/11/21
Thank you for your review.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing Room
All of the supposedly white towels were stained and it was tough to use any of them. The hardwood floors were dirty so take some stockings and some Lysol spray if you're going to be staying. TV didn't work.
Stayed 1 night in Nov 2023
Response from econolodge064 on 2023/11/14
We're sorry that you had issues during your stay. We will be working with housekeeping on the issues that you mentioned.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Bang for your buck
Great place to stop on a road trip. Price was good and plenty of places to eat. Easy access to get back on the freeway.
Stayed 1 night in Oct 2023
Response from econolodge064 on 2023/10/31
Thank you for your review. We hope to see you again.

4/10 Poor

Helen

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet in our room was dirty, the room had a musty smell, the TV had poor reception, the room looked old. Breakfast was minimal.
Stayed 1 night in Oct 2023
Response from econolodge064 on 2023/10/31
We're sorry that you had issues with your stay. We are working on the issues that you mentioned.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was easy to check in and out and get back on the road
Stayed 1 night in Oct 2023
Response from econolodge064 on 2023/10/24
Thank you for your review. We hope to see you again.

6/10 Okay

Brenda

Traveled with family
A lot of homeless people in the area
Stayed 2 nights in Oct 2023
Response from econolodge064 on 2023/10/17
Thank you for your review.

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable.
Stayed 1 night in Oct 2023
Response from econolodge064 on 2023/10/12
Thank you so much for your Response, we would love to see you again

4/10 Poor

harry

Disliked: Cleanliness, staff & service, property conditions & facilities
It looks run down. TV didn’t work properly.
Stayed 2 nights in Oct 2023
Response from econolodge064 on 2023/10/10
We're sorry that you had issues during your stay. We are working on them and hope that you will give us another try.

6/10 Okay

Greg

Liked: Cleanliness, staff & service
Disliked: Amenities
The bed was very good. The television service and operation was not good. The internet service was not secure/safe. My chromebook rejected it and therefore I did not use it. That did not happen at several other motels where I stayed during this trip. The property itself is in good condition. Shopping and dining options nearby are good.
Stayed 1 night in Aug 2023
Response from econolodgeNM064 on 2023/8/29
Thank you for your review. We are working on the issues that you mentioned.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Clean room, but other guests seemed to want to talk loudly in the hall. best internet I've gotten in a hotel in a long time. Overall, a LOT better than the price would suggest
Stayed 2 nights in Aug 2023
Response from econolodgeNM064 on 2023/8/23
Thank you for your review. We hope to see you again.

6/10 Okay

Mario

Stayed 1 night in Aug 2023
Response from econolodgeNM064 on 2023/9/12
Thank you for your review.

10/10 Excellent

Ales

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a hotel.
Stayed 1 night in Jul 2023
Response from econolodgeNM064 on 2023/8/1
Thank you for your review. We hope to see you again.

10/10 Excellent

Andry Jose

Stayed 1 night in Jul 2023
Response from econolodgeNM064 on 2023/8/17
Thank you so much for your response we would like to see you again Thank you

6/10 Okay

Barry

Traveled with partner, Traveled with pets
Very thin walls. Dingy and a little old. Musty. There are several low-cost hotels in this block, and this is the only one where the parking lot doesn't encircle the building, making it possible to park without backing up. If you are towing a trailer and aren't good at backing up in a confined area, you might have to park out on the street (that was one of their suggestions).
Stayed 1 night in Jul 2023
Response from econolodgeNM064 on 2023/7/25
We're sorry that you had issues with your stay. We are currently working on upgrading our rooms.

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service
Stayed for a week in this place a week back, in a room directly adjacent to a second-floor door. I was a little alarmed when I saw that the shower curtains had blood on them, but after a little more investigation, I noticed two cracked tiles and a mark on the edge of the tub that made it clear that it was just that someone had fallen down and they missed some bloodstains on the bottom of the curtain. Other than that, and a few bugs that got into the room due to the proximity to an exterior door, the stay was excellent. Beds were comfortable and clean, the heating and cooling worked, and the breakfast was alright. They did not return my security deposit, but that was my fault for selecting the wrong number of guests. Worth the price, and safe.
Stayed 8 nights in Jul 2023
Response from econolodgeNM064 on 2023/7/18
Thank you for your review. We hope to see you again.

4/10 Poor

william

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023
Response from econolodgeNM064 on 2023/7/11
Thank you for your review. If you could inform us of any issues you had it would be appreciated.

6/10 Okay

Tessa

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service
I wont stay here again
Stayed 2 nights in Jun 2023
Response from econolodgeNM064 on 2023/7/4
We're sorry that you were not happy with your stay. If there are areas that we can improve, please let us know.

6/10 Okay

Verified traveler

Liked: Cleanliness
It was okay
The place was clean and relativity well maintained for an older hotel. The key card worked most of the time, the door to the outside would stick, and there were some plumbing issues - the water pressure was poor in the shower and the pipes vibrated loudly when we ran it.
Stayed 1 night in Jun 2023
Response from econolodgeNM064 on 2023/6/27
Thank you for your review. We are working on the issues that you mentioned.

2/10 Terrible

Charles

Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The female owner was very rude and over charged me ridiciolously for my room and then had the nerve to threatend me with security and kicking me out,very poor service requested house keeping and they never went to clean room
Stayed 1 night in Jun 2023
Response from econolodgeNM064 on 2023/6/20
sorry but have no record of guest stay with us may have stayed at another eeconolodge in the area

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Across country
It was convenient for the trip and a quick night sleep
Stayed 1 night in Jun 2023
Response from econolodgeNM064 on 2023/6/20
Thank you for your review. We hope to see you again.

10/10 Excellent

RICHARD, MANHATTAN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean property in good part of town.
Stayed 2 nights in Jun 2023
Response from econolodgeNM064 on 2023/6/14
Thank you for your review. We hope to see you again.

8/10 Good

Deanna

Stayed 1 night in Jun 2023
Response from econolodgeNM064 on 2023/6/13
Thank you for your review. We hope to see you again.

10/10 Excellent

Gina

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The location was ideal with plenty of choices for dinner.
Stayed 1 night in Jun 2023
Response from econolodgeNM064 on 2023/6/13
Thank you for your review. We hope to see you again.

10/10 Excellent

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Owl Cafe
Stayed 1 night in Jun 2023
Response from econolodgeNM064 on 2023/6/7
Thank you for your review. We hope to see you again.

6/10 Okay

Marshall

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Loud A/C
The A/C fan is loud, every time the A/C came on I would wake up. Place is out dated, but was clean.
Stayed 1 night in Jun 2023
Response from econolodgeNM064 on 2023/6/7
Thank you for your review. We are working on the issue that you mentioned. We hope to see you again.

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from econolodgeNM064 on 2023/6/7
Thank you for your review. We hope to see you again.

6/10 Okay

LUIS, TAMPA

Traveled with family and small children
Liked: Staff & service
Didn’t expect much from a low budget hotel but at least they had self-laundry.
Stayed 1 night in May 2023
Response from econolodgeNM064 on 2023/5/30
Thank you for your review.

4/10 Poor

Pearlene

Stayed 2 nights in Apr 2023
Response from Scott on 2023/5/25
Thank you for staying with us and for taking the time to leave us a review! We appreciate your thoughts and advice. Please let us know if we can help in the future!

4/10 Poor

Sherie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from econolodgeNM064 on 2023/5/2
Thank you for your review.

2/10 Terrible

Leslie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are paper thin and the local ‘permanant’ residents come out at night with their dogs and arguments. Parking is minimal and you get towed where you are directed to park for over flow. Miserable night…
Stayed 1 night in Mar 2023
Response from econolodgeNM064 on 2023/4/25
We're sorry that you had issues during your stay. We are working on the issues that you mentioned.

2/10 Terrible

Bonnie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was running late and called them to tell them to charge my card but they had cancled my reservation and rented the room leaving my 6 year old and I with no where to stay that night
Stayed 1 night in Mar 2023
Response from econolodgeNM064 on 2023/3/21
Sorry for any inconvienence. We have made sure that there are no charges to you from us.